Overview: Eway CRM and Intouch CRM as CRM Category solutions.

Eway CRM focuses on sophisticated integration and workflow management, ideal for large enterprises in marketing and finance. It emphasizes customer relationships and offers extensive 24/7 support. Intouch CRM caters to diverse sectors like sports, enhancing customer acquisition through strong helpdesk and billing features. It's favored by small to mid-market businesses for its effective email and social media channels, supported by reliable vendor availability.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

Intouch CRM: InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.

Eway CRM and Intouch CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Eway CRM shines in workflow and communication management, enhancing sales document handling. read more →

Intouch CRM focuses on helpdesk and contact management, with a knack for lead qualification. read more →

Business Goals

Eway CRM is tailored to boost customer relationships and penetrate new markets. read more →

Intouch CRM excels at acquiring customers and enhancing digital presence. read more →

Core Features

Eway CRM stands out with robust integration capabilities and custom reporting. read more →

Intouch CRM is notable for its analytics and billing management features. read more →

Vendor Support

Eway CRM offers comprehensive 24/7 support and training resources. read more →

Intouch CRM provides round-the-clock support, focusing on immediate email and chat assistance. read more →

Segments and Industries

Eway CRM is popular among large enterprises in financial services and marketing. read more →

Intouch CRM serves various sectors, with a strong following in sports and consumer services. read more →

Operational Alignment

Eway CRM fits seamlessly into large-scale operations, supporting complex workflow coordination. read more →

Intouch CRM integrates well with small to mid-sized businesses, supporting efficient customer engagement. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Eway CRM in Action: Unique Use Cases

How efficiently Does Eway CRM manage your Workflow Management?

How does Eway CRM address your Contact List Management Challenges?


Intouch CRM in Action: Unique Use Cases

Why is Intouch CRM the best choice for Helpdesk Management?

News

Latest Eway CRM News

New eWay-CRM Preview Panel with Item Switching | eWay-Blog

eWay-CRM has introduced a new Preview Panel for Outlook, enhancing user experience by allowing seamless switching between linked items such as Contacts, Deals, Projects, and Tasks directly within the email interface. This update includes smart actions for managing contacts and quick action icons for emailing and calling, streamlining workflow without needing additional installations for Microsoft 365 users.

26/08/2025 - source

Business Setting

Eway CRM

Intouch CRM