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Eway CRM vs Intouch CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Eway CRM vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 1368 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and Intouch CRM

Eway CRM, Intouch CRM, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo Intouch CRM

Focus area

Software Failure Risk

  • medium

About

The Best CRM Software for Outlook

CRM system with full Sales and Marketing Features

Age

1995

2005

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

45

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management

creating contact list


training & onboarding


helpdesk management


communication management

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


relationship management


knowledge management





opportunity management


follower management



conversion management


lead qualification

lead qualification: demographic


products & pricelist management


lifetime value management


content management


generation of new leads




pipeline management


discount management


promotion management


billing and invoice management



calendar management



customer feedback management







social media marketing


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more
  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting