Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Scale best practices
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Enter new markets internationally or locally
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Launch new products
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Improve digital and social presence
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Grow market share
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Increase sales & revenue
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Improve brand engagement
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Improve ROI
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Establish thought leadership
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Build brand awareness
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Improve consistency
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Improve visibility
-
Manage risk
-
Increase customer life time value
- See 15 more
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Improve internal communications
-
Improve visibility
-
Acquire customers
-
Improve efficiency
-
Enhance customer relationships
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve ROI
-
Grow market share
-
Manage risk
-
Improve consistency
- See 8 more
Top Channels
Channels Used
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e-mail
-
chat
-
mobile
-
offline
-
mobile app
-
video
-
social media
-
support groups
-
movies
-
user generated content
-
blogs
-
promotions
-
website
-
text SMS
-
point of sale
-
Facebook
-
review sites
-
Amazon
-
on premises
- See 16 more
-
e-mail
-
chat
-
mobile
-
offline
-
mobile app
-
video
-
social media
-
support groups
-
movies
-
user generated content
-
blogs
-
promotions
-
website
-
text SMS
-
point of sale
-
Facebook
-
review sites
-
Amazon
-
on premises
- See 16 more
