Convo Overview

This is a summary of the comprehensive capabilities and benefits of Convo based on over 415 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Convo, belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Convo is right for your needs? Our Cuspera AI engine can evaluate how Convo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Convo supports business activities such as:

  • Collaboration
  • Engagement Management
  • Content Sharing
  • Communication Management
  • Sharing Knowledge

Convo can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Improve Efficiency, Enhance Customer Relationships, Improve Brand Engagement, etc. It can help manage these activities if you use Social Media Video and Text SMS for these needs. As a solution, Convo's capabilities include Alerts: Popups & Notifications, and Personalization.

Convo Government Administration Vertical is its biggest customer base.

Reviews

"...Additionally, we are really looking forward to timecode based collaboration at some point as well...." Peer review by Lucas Deichl

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Convo solved their Team Collaboration needs. Cuspera uses 415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Convo.

Other priorities:

  • Improve Efficiency
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Grow Market Share
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Engagement Management , Content Sharing , as the business use cases that they have been most satisfied while using Convo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Social Media

4.97/5 ★

Read Reviews (63)

"...Additionally, we are really looking forward to timecode based collaboration at some point as well...."
Engagement Management

4.88/5 ★

Read Reviews (21)

"...Use case: Human Resources Seamlessly communicate with employees, to help them onboard quickly, stay engaged, and motivated to drive business results. ..." Work without email
engaging and following up

4.83/5 ★

Read Reviews (16)

"...Use case: Human Resources Seamlessly communicate with employees, to help them onboard quickly, stay engaged, and motivated to drive business results. ..."
Content Sharing with Video

4.28/5 ★

Read Reviews (9)

"...Share ideas, documents, videos or anything you want...." Convo-team-communication-app-features
PEER EXPERIENCES
Collaboration with Social Media

4.97/5 ★

Read Reviews (63)

"...Additionally, we are really looking forward to timecode based collaboration at some point as well...." Peer review by Lucas Deichl
Engagement Management

4.88/5 ★

Read Reviews (21)

"...Use case: Human Resources Seamlessly communicate with employees, to help them onboard quickly, stay engaged, and motivated to drive business results. ..." Work without email
engaging and following up

4.88/5 ★

Read Reviews (16)

Content Sharing with Video

4.28/5 ★

Read Reviews (9)

"...Share ideas, documents, videos or anything you want...." Convo-team-communication-app-features

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 415 insights from peers and experts to help you assess how these Convo use cases fit your Team Collaboration needs.

Popular Business Setting

for Convo

Top Industries

  • Government Administration
  • Marketing and Advertising
  • Retail

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

Peers used Convo to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for Convo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

1.24/5 ★

Read Reviews (29)
Personalization

3.41/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

1.24/5 ★

Read Reviews (29)
Personalization

3.41/5 ★

Read Reviews (14)

IT and Other Capabilities

for Convo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5 ★

Read Reviews (38)
Data Export

3.81/5 ★

Read Reviews (26)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5 ★

Read Reviews (38)
Data Export

3.81/5 ★

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5 ★

Read Reviews (19)
Email Support

3.86/5 ★

Read Reviews (3)
Chat Support

3.45/5 ★

Read Reviews (1)
Phone Support

3.45/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5 ★

Read Reviews (19)
Email Support

3.86/5 ★

Read Reviews (3)
Chat Support

3.45/5 ★

Read Reviews (1)
Phone Support

3.45/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (30)
Analytics

4.33/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (30)
Analytics

4.33/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Convo

Overall Risk Meter

Low Medium High

Top Failure Risks for Convo

Vendor Profile Details

Company Name

Convo

Company Website

https://www.convo.com/

HQ Location

Los Altos, California

Social