Overview: EKM and Oracle CX Commerce as E-Commerce Platform Category solutions.
EKM and Oracle CX Commerce provide robust solutions within the E-Commerce Platform category, catering to distinct user needs. EKM excels in enhancing social media engagement and providing comprehensive communication management, making it a strong contender for large enterprises. Oracle CX Commerce, favored by enterprises of varying sizes, shines with its robust integration capabilities and sophisticated merchandising skills, appealing to diverse industries like Consumer Goods and IT Services.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Oracle CX Commerce: Oracle CX Commerce helps businesses quickly launch and grow with a robust, unified B2B and B2C platform offering AI-powered personalization and user-friendly experience management tools. Key features include self-service ordering, contract pricing, and audience-specific promotions.
EKM and Oracle CX Commerce: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
EKM focuses on loyalty management and robust communication abilities, vital for managing social media, and helps users in engaging and following up. read more →
Oracle CX Commerce provides excellent merchandising solutions and supports sales document and proposal management, which aid businesses in effective product pricing and engagement. read more →
Business Goals
EKM helps businesses acquire new customers, enhance customer relationships, and increase sales. It also supports improving digital presence. read more →
Oracle CX Commerce aids businesses in scaling best practices, launching new products, and increasing sales, which is crucial for growing businesses. read more →
Core Features
EKM offers custom reports and supports data import/export, which are key for enterprises needing detailed analytics and seamless data transition. read more →
Oracle CX Commerce offers powerful integration and analytics features, supporting businesses in achieving smooth onboarding and robust AI-powered insights. read more →
Vendor Support
EKM provides 24/7 support and chat options, catering primarily to large enterprises needing constant assistance. read more →
Oracle CX Commerce excels in providing comprehensive support, including training and onboarding, which benefits businesses during integration phases. read more →
Segments and Industries
EKM is popular among large enterprises and IT services, showcasing its strength in handling extensive operations and data management. read more →
Oracle CX Commerce is widely used by enterprises across sectors like Computer Software and Consumer Goods, reflecting its adaptability to various industry needs. read more →
Operational Alignment
EKM integrates well into enterprises that prioritize social media engagement and require detailed reporting capabilities. read more →
Oracle CX Commerce fits enterprises looking for scalable solutions with a need for sophisticated merchandising and seamless customer proposal management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
EKM in Action: Unique Use Cases
How efficiently Does EKM manage your Loyalty Management?
Oracle CX Commerce in Action: Unique Use Cases
Why is Oracle CX Commerce the best choice for Merchandising?
How can Oracle CX Commerce enhance your Products & Pricelist Management process?
What solutions does Oracle CX Commerce provide for Training & Onboarding?
How can Oracle CX Commerce enhance your Helpdesk Management process?
News
Latest Oracle CX Commerce News
OUR TELEKOM TO TRANSFORM DIGITAL EXPERIENCE WITH ORACLE
Our Telekom has selected Oracle for a digital transformation initiative to enhance customer engagement and accelerate product delivery in the Solomon Islands using Oracle Communications technology.
