Oracle CX Commerce Overview

Oracle CX Commerce helps businesses quickly launch and grow with a robust, unified B2B and B2C platform offering AI-powered personalization and user-friendly experience management tools. Key features include self-service ordering, contract pricing, and audience-specific promotions.

Use Cases

Customers recommend Merchandising, Proposal & Quote Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle CX Commerce.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Engagement Management
  • Sending & Publishing Communications
  • Content Management
  • Account Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Oracle CX Commerce.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve ROI
See all business priorities See less business priorities

Oracle CX Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle CX Commerce works with different mediums / channels such as Promotions. and Website.

Oracle CX Commerce's features include Personalization, Widgets, and Dashboard. and Oracle CX Commerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Oracle CX Commerce analytics capabilities include Custom Reports, and Analytics.

Reviews

"All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more." - Camila C

Oracle CX Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle CX Commerce

Top Industries

  • Computer Software
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Oracle CX Commerce is popular in Computer Software, Information Technology And Services, and Consumer Goods and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Oracle CX Commerce Use Cases

How does Oracle CX Commerce address your Merchandising Challenges?

What makes Oracle CX Commerce ideal for Proposal & Quote Management?

How does Oracle CX Commerce facilitate Products & Pricelist Management?

What makes Oracle CX Commerce ideal for Onboarding?

What Are the key features of Oracle CX Commerce for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Oracle CX Commerce solved their E-Commerce Platform needs. Cuspera uses 719 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Oracle CX Commerce testimonial

Camila C

Ecommerce Manager

Presentes Mickey

All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C
Oracle CX Commerce testimonial

Mike K

Director of Software Integration and Web Applications

AirBorn

With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K
Oracle CX Commerce testimonial

Juan D

Head of eCommerce & Digital Marketing

Bruno Fritsch

Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D
CUSTOMERS TESTIMONIALS
Oracle CX Commerce testimonial

Camila C

Ecommerce Manager

Presentes Mickey

All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C
Oracle CX Commerce testimonial

Mike K

Director of Software Integration and Web Applications

AirBorn

With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K
Oracle CX Commerce testimonial

Juan D

Head of eCommerce & Digital Marketing

Bruno Fritsch

Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D

Video

Oracle CX for Commerce

Video Thumbnail

Frequently Asked Questions(FAQ)

for Oracle CX Commerce

What is Oracle CX Commerce?

Oracle CX Commerce is a unified platform for B2B and B2C eCommerce, providing enhanced online buying experiences and personalization leading to increased online sales. It can be deployed in industries such as Automotive, Communications, Construction and Engineering, Financial Services and more.

The features supporting B2B Commerce include self-service in supporting requirements such as contract pricing, customer catalogs, managing multi-level organizations and more. The website creation and experience management tools are simple, user-friendly with a drag-and-drop interface, enabling quick innovations and creation of dynamic experiences based on unique needs.

The AI-powered personalization enables individualized shopping experiences for B2C customers, providing guided navigation, personalized omnichannel search and more. It also helps collect key trends, customer preferences and create audience specific promotions.

Other features include self-service ordering, intuitive configuration, subscription and content management and more.

What is Oracle CX Commerce used for?

Oracle CX Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Scale Best Practices by Merchandising, Proposal & Quote Management and Products & Pricelist Management .

What are the top features of Oracle CX Commerce?

Personalization, Widgets and Dashboard are some of the top features of Oracle CX Commerce.

Who uses Oracle CX Commerce?

Oracle CX Commerce is used by Computer Software, Information Technology And Services and Consumer Goods among other industries.

What are Oracle CX Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Oracle CX Commerce.

Where is Oracle CX Commerce located?

Oracle CX Commerce is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Oracle CX Commerce for merchandising and proposal & quote management

Oracle CX Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.45/5 ★

Read Reviews (16)
Custom Reports

4.59/5 ★

Read Reviews (61)
Analytics

4.49/5 ★

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.45/5 ★

Read Reviews (16)
Custom Reports

4.59/5 ★

Read Reviews (61)
Analytics

4.49/5 ★

Read Reviews (38)

Software Failure Risk Guidance

?

for Oracle CX Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle CX Commerce

Oracle Corporation News

Partnership

Oracle to Offer Googles Gemini Models to Customers, Accelerating Enterprises Agentic AI Journeys

Oracle and Google Cloud have expanded their partnership to integrate Google's Gemini AI models into Oracle Cloud Infrastructure (OCI) Generative AI service. This collaboration allows Oracle customers to utilize advanced AI capabilities for various enterprise applications, including finance, HR, and marketing, enhancing workflow automation and AI agent deployment.

Product

Oracle Deploys OpenAI GPT-5 Across Database and Cloud Applications Portfolio

Oracle has integrated OpenAI's GPT-5 across its database and cloud applications, including Oracle Fusion Cloud Applications and Oracle NetSuite. This deployment allows customers to leverage advanced AI capabilities for enhanced coding, reasoning, and business insights. The integration aims to improve productivity and decision-making through sophisticated AI-driven processes.

Awards

Celent Recognizes Oracle for Excellence in Digital Banking Platforms

Oracle Financial Services has been recognized by Celent as a leader in digital banking platforms, earning the Luminary designation in corporate digital banking and multiple XCelent Awards for retail and SMB banking. This recognition highlights Oracle's innovation in scalable, secure digital banking solutions across various regions, reinforcing its leadership in the financial services industry.

Partnership

Lighthouse Now Available on Oracle Cloud Marketplace

Lighthouse's platform suite is now available on Oracle Cloud Marketplace, integrating with Oracle's OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). This integration allows hoteliers to access real-time data and insights, enhancing revenue management. The deployment on Oracle Cloud Infrastructure (OCI) offers streamlined data flow and operational efficiency for hotels globally.

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO