Oracle CX Commerce Overview
Oracle CX Commerce helps businesses quickly launch and grow with a robust, unified B2B and B2C platform offering AI-powered personalization and user-friendly experience management tools. Key features include self-service ordering, contract pricing, and audience-specific promotions.
Use Cases
Customers recommend Merchandising, Proposal & Quote Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle CX Commerce.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Oracle CX Commerce.
Oracle CX Commerce Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle CX Commerce works with different mediums / channels such as Promotions. and Website.
Oracle CX Commerce's features include Personalization, Widgets, and Dashboard. and Oracle CX Commerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Oracle CX Commerce analytics capabilities include Custom Reports, and Analytics.
Reviews
"With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need." - Mike K
Peer review evidence (same sources as the product rating summary)
"...Oracle Commerce Cloud (OCC) is used by the Digital Department to merchandise our assortment online...." Peer review by Russell Glitman, E-Commerce Manager, The Vermont Country Store
"...Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and sales channels...." Customer Experience (CX) Commerce
"...The product management tool is good compared to others I ve used...." Peer review by Manager in Marketing
Oracle CX Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle CX Commerce
Top Industries
- Computer Software
- Information Technology and Services
- Consumer Goods
Popular in
- Mid Market
- Enterprise
- Small Business
Oracle CX Commerce is popular in Computer Software, Information Technology And Services, and Consumer Goods and is widely used by Mid Market, Enterprise, and Small Business.
Oracle CX Commerce Customer wins, Customer success stories, Case studies
How does Oracle CX Commerce address your Merchandising Challenges?
What solutions does Oracle CX Commerce provide for Proposal & Quote Management?
How can Oracle CX Commerce enhance your Products & Pricelist Management process?
How can Oracle CX Commerce enhance your Onboarding process?
How does Oracle CX Commerce facilitate Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Oracle CX Commerce solved their E-Commerce Platform needs. Cuspera uses 719 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K |
|
|
Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D |
|
|
All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike K Director of Software Integration and Web Applications AirBorn |
With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K |
|
Juan D Head of eCommerce & Digital Marketing Bruno Fritsch |
Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D |
|
Camila C Ecommerce Manager Presentes Mickey |
All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C |
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Oracle CX for Commerce
Frequently Asked Questions (FAQ)
What buyers ask before choosing Oracle CX Commerce
What is Oracle CX Commerce?
Oracle CX Commerce is a unified platform for B2B and B2C eCommerce, providing enhanced online buying experiences and personalization leading to increased online sales. It can be deployed in industries such as Automotive, Communications, Construction and Engineering, Financial Services and more.
The features supporting B2B Commerce include self-service in supporting requirements such as contract pricing, customer catalogs, managing multi-level organizations and more. The website creation and experience management tools are simple, user-friendly with a drag-and-drop interface, enabling quick innovations and creation of dynamic experiences based on unique needs.
The AI-powered personalization enables individualized shopping experiences for B2C customers, providing guided navigation, personalized omnichannel search and more. It also helps collect key trends, customer preferences and create audience specific promotions.
Other features include self-service ordering, intuitive configuration, subscription and content management and more.
What is Oracle CX Commerce used for?
What are the top features of Oracle CX Commerce?
Who uses Oracle CX Commerce?
What are Oracle CX Commerce alternatives?
Where is Oracle CX Commerce located?
Peers used Oracle CX Commerce for merchandising and proposal & quote management
Oracle CX Commerce Competitors
Oracle CX Commerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (38) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (38) |
Software Failure Risk Guidance
?for Oracle CX Commerce
Overall Risk Meter
Top Failure Risks for Oracle CX Commerce
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