Oracle CX Commerce Overview
This is a summary of the comprehensive capabilities and benefits of Oracle CX Commerce based on over 719 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Oracle CX Commerce, Zoey, Adobe Commerce, TrueCommerce eCommerce Platform, Salesforce B2C Commerce, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Oracle CX Commerce is right for your needs? Our Cuspera AI engine can evaluate how Oracle CX Commerce fits your specific business needs, industry, and context. Get your personalized assessment report today.
Oracle CX Commerce supports business activities such as:
- Merchandising
- Proposal & Quote Management
- Products & Pricelist Management
- Training & Onboarding
- Helpdesk Management
Oracle CX Commerce can help you with many business goals, such as Acquire Customers, Scale Best Practices, Increase Sales & Revenue, Improve Efficiency, Enhance Customer Relationships, etc. It can help manage these activities if you use Promotions and Website for these needs. As a solution, Oracle CX Commerce's capabilities include Personalization, Widgets, and Dashboard.
Oracle CX Commerce was founded in 1977. Computer Software Vertical is its biggest customer base.
Reviews
"Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. " - Juan D
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Oracle CX Commerce solved their E-Commerce Platform needs. Cuspera uses 719 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using Oracle CX Commerce.
Use Cases
Peers recommend Merchandising , Proposal & Quote Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using Oracle CX Commerce.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Merchandising with Promotions and Website |
4.90/5 ★ |
"...The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes...." Peer review by Mike C, Director of Solutions Consulting |
| Proposal & Quote Management |
4.62/5 ★ |
"...Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and sales channels...." Customer Experience (CX) Commerce |
| Products & Pricelist Management |
4.56/5 ★ |
"...Erin Sun, Director of SCM Product Marketing, Oracle, and Shad Stalians, Senior Manager of CX Product Marketing, Oracle...." Customer Experience (CX) Commerce |
| PEER EXPERIENCES | |
|---|---|
| Merchandising with Promotions and Website |
4.90/5 ★ |
"...The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes...." Peer review by Mike C, Director of Solutions Consulting |
|
| Proposal & Quote Management |
4.62/5 ★ |
"...Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and sales channels...." Customer Experience (CX) Commerce |
|
| Products & Pricelist Management |
4.56/5 ★ |
"...Erin Sun, Director of SCM Product Marketing, Oracle, and Shad Stalians, Senior Manager of CX Product Marketing, Oracle...." Customer Experience (CX) Commerce |
|
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 719 insights from peers and experts to help you assess how these Oracle CX Commerce use cases fit your E-Commerce Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D |
|
|
With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K |
|
|
All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Juan D Head of eCommerce & Digital Marketing Bruno Fritsch |
Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. Testimonial By Juan D |
|
Mike K Director of Software Integration and Web Applications AirBorn |
With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. Testimonial By Mike K |
|
Camila C Ecommerce Manager Presentes Mickey |
All of these additional sales came from the move to Oracle Commerce. With the return of events, we expect to grow even more. Testimonial By Camila C |
Video
Oracle CX for Commerce
Frequently Asked Questions(FAQ)
for Oracle CX Commerce
What is Oracle CX Commerce?
What is Oracle CX Commerce used for?
What are the top features of Oracle CX Commerce?
Who uses Oracle CX Commerce?
What are Oracle CX Commerce alternatives?
Where is Oracle CX Commerce located?
Popular Business Setting
for Oracle CX Commerce
Top Industries
- Computer Software
- Information Technology and Services
- Consumer Goods
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Oracle CX Commerce to Acquire customers and Scale best practices
Oracle CX Commerce Alternatives
Peer and Expert Opinion on Features
for Oracle CX Commerce
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (38) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (38) |
| Widgets | Read Reviews (11) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for Oracle CX Commerce
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (21) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (21) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (9) |
| Phone Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (102) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (18) |
| Email Support | Read Reviews (9) |
| Phone Support | Read Reviews (8) |
| 24/7 Support | Read Reviews (102) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (16) |
| Custom Reports | Read Reviews (61) |
| Analytics | Read Reviews (38) |
Software Failure Risk Guidance
?for Oracle CX Commerce
Overall Risk Meter
Top Failure Risks for Oracle CX Commerce
Vendor Profile Details
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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