Dialshree: Dialshree, a comprehensive contact center solution, enhances CX with CRM and social media integration. It’s ideal for BPOs, KPOs, and call centers.
Voyc: Voyc Conversation Intelligence & Compliance Monitoring software tracks all customer interactions, sends alerts, and provides MI reports. A free demo is available now.
Introducing Dialshree and Voyc
Dialshree, Channels, Dialpad Ai Voice, etc., belong to a category of solutions that help Contact Center Software, whereas Voyc belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Dialshree covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.
Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.
"The Elision team has been fantastic to work with, especially Milan Rathi who has been my contact person at the company. We have collaborated on projects such as an integrated contact centre solution, where the different skillsets complimented each o...ther perfectly. I would recommend Elision to any company looking for innovative and affordable solutions. " - Peter Mugisha
"Up until now, insurance businesses had only two choices: (1) Hire larger QA teams and accept significantly higher salaries and office costs, or (2) listen to a fraction of calls, while accepting higher risk and usually lower customer satisfaction. W...ith Voyc, there is a third option: Scale your QA without increasing costs. " - Stanley Kumalo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Dialshree and Voyc: Best activities based on customer satisfaction
Dialshree in Action: Unique Activities
How can Dialshree optimize your Helpdesk Management Workflow?
"...The agent can see the customer record within the call center software, which is fetched from the CRM solution...." Case Study TalkUp
How does Dialshree address your Communication Management Challenges?
"...iPing provides a bouquet of services to clients including customer interactions management, portal development and customized IT solutions...." Elision Case Studies: VoIP, Call center, Asterisk
Why is Dialshree the best choice for Campaign Management?
"...DialShree has all features needed by the Indian call centers as listed below: Dashboard Campaign management Lead management IVRs Automated call distribution ..." DialShree and Its Benefits to Call Center Solutions in India
Voyc in Action: Unique Activities
How efficiently Does Voyc manage your Coaching?
"...By responding to Voyc alerts without delay and using the insight the alerts deliver to coach agents effectively, many customer concerns were successfully dealt with before being escalated further...." Momentum Life Customer Story
What solutions does Voyc provide for Engagement Management?
"...By monitoring 100% of customer interactions, Voyc ensures you have the insights you need to measure your customer experience based on facts, not guesswork...." Improve Customer Experience with our Real-time speech analytics
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
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Enhance customer relationships
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Improve efficiency
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Manage risk
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Acquire customers
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Increase sales & revenue
- See 2 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Dialshree | Voyc | |
|---|---|---|
| Peer score | 4.3 | 4.3 |
| Peer insights | 1600 | 238 |
| Top industries |
Financial Services 17.0%
Insurance 16.0%
Information Technology And Services 15.0%
|
Financial Services 46.0%
Insurance 38.0%
Information Technology And Services 16.0%
|
| SMB and Mid-Market | 38.0% | 0.0% |
| Enterprise | 62.0% | 0.0% |
News
Latest Dialshree news
Urgent: TRAI Mandates 1600-Series for All BFSI Service & Transactional CallsIs Your System Ready
Elision Technologies is offering expedited services to help BFSI institutions comply with the new TRAI mandate requiring the use of 1600-series numbers for service and transactional calls. This directive aims to enhance consumer protection, regulatory oversight, and data security. Elision provides fast-track processing, integration support, and compliance packages to ensure institutions meet the January 1, 2026 deadline.
Latest Voyc news
Reassured partners with AI platform to transcribe calls
Reassured, a life insurance broker, has partnered with Voyc, an AI-powered conversation platform, to transcribe and monitor 100% of customer calls, aiming to enhance customer outcomes with near real-time feedback.