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Customer.io vs Bullhorn ATS & CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Customer.io vs. Bullhorn ATS & CRM is based on a specific set of business needs and context. The comparison uses 8263 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Customer.io and Bullhorn ATS & CRM

Customer.io, Upland adestra, Sailthru, etc., belong to a category of solutions that help Marketing Automation, whereas Bullhorn ATS & CRM, Vtiger Sales CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Customer.io covers Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management with E-Mail, Training & Onboarding with E-Mail, etc.

Bullhorn ATS & CRM focuses on Workflow Management, Engagement Management, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

"One of the biggest successes I’ve seen with Customer.io is being able to have multiple teams use the platform to generate value. Because the UI is so intuitive, anyone can go in and start building complex campaigns. " - Sharon Blatt Cohen

"The key to success is understanding what the client wants as far as reporting and setting up your system accordingly.I like the way you can divide everything up—by department, shift, supervisor, whatever you want—and then pull the reports for your c...lients. " - Jennifer McGilton

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Customer.io

Focus area

Customer.io is better than Bullhorn ATS & CRM for

Software Failure Risk

  • low

logo Bullhorn ATS & CRM

Focus area

Bullhorn ATS & CRM is better than Customer.io for

Software Failure Risk

  • medium

About

Send Automated Messages. Deliver Results.

Recruiting System to increase sales and streamline operations.

Age

2012

1999

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

65

82

Total Goals
(we found evidences for)

12

14

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence



training & onboarding




campaign management

campaign analytics


segmentation and targeting


social media management

social media analytics

engaging on social media

scheduling post to social media


customer feedback management

measuring customer satisfaction

measuring net promoter score


contact list management



rating and review management



helpdesk management



lifetime value management



loyalty management

identify target customers



content management


social media marketing


lead qualification

lead qualification: technographic


generation of new leads


sales document management

proposal & quote management


knowledge management


products & pricelist management



relationship management


discount management


conversion management


account management


business development






meeting management


sales call management

meeting management


performance management


pipeline management


follower management



billing and invoice management


sales commission management





motivation management


sales review & feedback


promotion management





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • Improve efficiency

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Improve consistency

  • Improve brand engagement

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • mobile

  • text SMS

  • video

  • LinkedIn

  • on premises

  • point of sale

  • newsletter

  • promotions

  • chat

  • user generated content

  • blogs

  • trade shows

  • See 14 more
  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • mobile

  • text SMS

  • video

  • LinkedIn

  • on premises

  • point of sale

  • newsletter

  • promotions

  • chat

  • user generated content

  • blogs

  • trade shows

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting