Comparison Summary
This comparison report of ConvergeHub vs. Kapture CRM is based on a specific set of business needs and context. The comparison uses 2618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConvergeHub and Kapture CRM
ConvergeHub, Kapture CRM, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
Kapture CRM focuses on Engagement Management with Offline, Customer Feedback Management with E-Mail, Lead Management, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One Customer Management Platform
Kapture: CRM platform for sales, operations & customer service
Age
2013
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
97
64
Total Goals
(we found evidences for)
15
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Establish thought leadership
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Improve visibility
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
- See 12 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Build brand awareness
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Improve visibility
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Improve digital and social presence
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Increase customer life time value
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Improve internal communications
- See 5 more
Top Channels
Channels Used
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phone calls
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chat
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e-mail
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offline
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social media
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point of sale
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promotions
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on premises
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mobile
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website
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omnichannel
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mobile app
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Facebook
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Twitter
- See 11 more
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phone calls
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chat
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e-mail
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offline
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social media
-
point of sale
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promotions
-
on premises
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mobile
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website
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omnichannel
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mobile app
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Facebook
-
Twitter
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
