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ContactMonkey vs Campaign Monitor: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Campaign Monitor is based on a specific set of business needs and context. The comparison uses 17676 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Campaign Monitor

ContactMonkey, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement, whereas Campaign Monitor, ConvertKit, Constant Contact, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Campaign Monitor focuses on Campaign Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, etc.

"It’s been really helpful to test and try various subject lines, experiment with what times of the day work best for reaching our audience and ensure we get maximum opens. " - Ashley Allen

"Ultimately, we went with Campaign Monitor because we felt that the platform was extremely innovative and perfectly aligned with our goals. The app offers an entire portfolio of templates, but we also have the freedom to code and implement our own. C...ampaign Monitor also allows us to use our own software to fully integrate reservation data with email lists. " - Ryan Austin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Campaign Monitor for

Software Failure Risk

  • medium

logo Campaign Monitor

Focus area

Campaign Monitor is better than ContactMonkey for

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Powerful email marketing software with drag-and-drop simplicity

Age

2011

2004

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

51

111

Total Goals
(we found evidences for)

10

18

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media



courses & assessment

track learning progress


sales document management

proposal & quote management

contract management


contact list management



content management

searching for content



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management



workflow management



products & pricelist management



advocacy management



international marketing



generation of new leads


rating and review management


outbound marketing






personalized marketing



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program



lifetime value management



social media marketing


creating knowledge base


knowledge management

creating knowledge base


lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic



promotion management



conversion management


subscription management




trade show marketing



geographic segmentation




customer case management



business development


relationship management



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Reduce bounce

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Improve consistency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • newsletter

  • social media

  • website

  • offline

  • promotions

  • mobile

  • user generated content

  • blogs

  • causes and charity

  • phone calls

  • video

  • point of sale

  • Facebook

  • on premises

  • chat

  • Twitter

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • trade shows

  • coupons

  • omnichannel

  • events

  • out of home

  • brochure

  • LinkedIn

  • review sites

  • mobile app

  • Facebook page

  • Pinterest

  • Glassdoor

  • mass media

  • Instagram

  • Amazon

  • Slack

  • G2crowd

  • Doubleclick

  • See 37 more
  • e-mail

  • newsletter

  • social media

  • website

  • offline

  • promotions

  • mobile

  • user generated content

  • blogs

  • causes and charity

  • phone calls

  • video

  • point of sale

  • Facebook

  • on premises

  • chat

  • Twitter

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • trade shows

  • coupons

  • omnichannel

  • events

  • out of home

  • brochure

  • LinkedIn

  • review sites

  • mobile app

  • Facebook page

  • Pinterest

  • Glassdoor

  • mass media

  • Instagram

  • Amazon

  • Slack

  • G2crowd

  • Doubleclick

  • See 37 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting