PoliteMail: Product updates, Customer stories, and Insights | 2026 Cuspera

PoliteMail helped Kroger create a metric-driven, enterprise-wide communication strategy during COVID-19. Kroger used PoliteMail's email analytics to centralize and streamline communications across 22... divisions. They built organized, segmented email lists and responsive templates for consistent messaging. Real-time metrics showed 100% engagement among store leaders, with leaders spending an average of 7 minutes on content. Kroger standardized communications for all divisions in less than 48 hours, improving efficiency and engagement.
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PoliteMail for Outlook Email Intelligence helped a Fortune 500 FinTech company connect 80,000 remote employees across 50+ countries. The company needed better design, automation, and real-time metric...s for internal communications. PoliteMail enabled segmented, auto-updating lists and provided detailed analytics on email engagement. The team improved open and click rates, increased read times, and streamlined messaging. Leadership gained real-time insights into employee engagement, leading to more effective, branded, and data-driven communications.
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PoliteMail helped the American Cancer Society improve internal email communications. The team switched from a complex email tool to PoliteMail for better tracking and reporting. They used custom temp...lates and real-time analytics to boost engagement. Within nine months, open rates increased by 44%. The team now sends all leadership emails through PoliteMail to track if staff read important messages.
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PoliteMail helped a Fortune 500 FinTech company connect 80,000 remote employees in over 50 countries. The company needed better design, automation, and real-time metrics for internal communications. ...They used PoliteMail to make their outreach simple, measurable, and branded. Leadership gained data-driven insights to support and engage their global workforce. The solution improved communication impact and decision-making during the pandemic.
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PoliteMail helped OhioHealth improve internal communications during the COVID-19 pandemic. OhioHealth needed to deliver timely and accurate messages to 35,000 associates and staff. The communications... team used PoliteMail's distribution and audience segmentation tools. With PoliteMail, they used data and analytics to support their work and expand their reach. This made their COVID-19 communications a success.
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PoliteMail helped Kroger improve internal communications during COVID-19. Kroger needed to send clear, timely, and personal messages to store associates. Many employees were getting too many emails, ...making it hard to focus on important tasks. With PoliteMail, Kroger could send better emails and use data to keep making their messages better. This helped Kroger keep employees informed and improve communication across the company.
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