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ContactMonkey vs Brandwatch: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Brandwatch is based on a specific set of business needs and context. The comparison uses 7211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Brandwatch

ContactMonkey, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement, whereas Brandwatch, Mention, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Brandwatch focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Campaign Management with Social Media, etc.

"Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel " - Louise Reeves

"Market research is still very important, especially in ad-hoc projects. For example, when identifying and evaluating new trends, findings from social listening are increasingly being incorporated into the overall assessment. " - Marcel Heitmeier

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Brandwatch for

Software Failure Risk

  • medium

logo Brandwatch

Focus area

Brandwatch is better than ContactMonkey for

Software Failure Risk

  • medium

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Brandwatch | Digital Consumer Intelligence

Age

2011

2005

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

51

91

Total Goals
(we found evidences for)

10

16

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management

contract management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management



workflow management


international marketing


generation of new leads


rating and review management



social media marketing



reputation management




identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program



sales call management



influencer marketing



lead qualification: demographic


lead qualification

lead qualification: demographic


touchpoint management


conversion management




lifetime value management


category management



channel management


referral management


knowledge management


sales incentive management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Manage risk

  • See 13 more

Top Channels

Channels Used

  • social media

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • Facebook

  • website

  • offline

  • Instagram

  • LinkedIn

  • video

  • on premises

  • promotions

  • display advertisement

  • e-mail

  • mobile

  • Pinterest

  • trade shows

  • events

  • mobile app

  • point of sale

  • mass media

  • radio

  • television

  • chat

  • review sites

  • Amazon

  • Snapchat

  • print media

  • magazine

  • See 27 more
  • social media

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • Facebook

  • website

  • offline

  • Instagram

  • LinkedIn

  • video

  • on premises

  • promotions

  • display advertisement

  • e-mail

  • mobile

  • Pinterest

  • trade shows

  • events

  • mobile app

  • point of sale

  • mass media

  • radio

  • television

  • chat

  • review sites

  • Amazon

  • Snapchat

  • print media

  • magazine

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting