Concur Expense offers robust capabilities with a strong emphasis on analytics, integration, and compliance, suited for enterprises of all sizes across various industries. Retail Pro excels in retail-specific needs, focusing on promotion and merchandising management with solid support for training and onboarding. Both serve different market sectors but share a common goal of enhancing customer relationships.
Concur Expense: Concur-Expense automates and simplifies travel, expense, and invoice management for increased control and visibility. SAP Concur offers a comprehensive solution for managing these processes efficiently.
Retail Pro: Retail-pro offers Retail Pro Prism, which enhances agility, data security, accuracy, and operational control for specialty retailers. Reduced hardware and technical support needs are also provided.
Deployed Market Segments: Concur Expense vs Retail Pro
Share of peer evidence by company size for Concur Expense and Retail Pro. Each product segments add up to 100%. Click any segment for supporting evidence.
| Concur Expense | Retail Pro | |
|---|---|---|
| Key Capabilities Supported | Concur Expense facilitates workflow management, campaign management, and sales document management, catering to businesses needing structured processes. → | Retail Pro supports helpdesk and promotion management, ideal for retail businesses that prioritize customer service and promotional strategies. → |
| Business Goals | Concur Expense aids in improving ROI and enhancing customer relationships, aligning with businesses striving for efficiency. → | Retail Pro focuses on increasing sales and enhancing digital presence, fitting retailers aiming for broader market impact. → |
| Core Features | Concur Expense features robust integration and data handling capabilities like custom reports and data export, catering to diverse enterprise needs. → | Retail Pro offers training and onboarding alongside standard integration and export functions, supporting retail operations effectively. → |
| Vendor Support | Concur Expense offers 24/7 support with multiple communication channels, vital for businesses requiring constant operational assurances. → | Retail Pro provides strong support with training and onboarding, alongside continuous availability, crucial for transactional environments. → |
| Segments and Industries | Concur Expense serves enterprise, mid-market, and small businesses prominently in computer software and IT services industries. → | Retail Pro focuses on large enterprises within retail, especially in apparel and fashion segments, showcasing its retail-specific design. → |
| Operational Alignment | Concur Expense integrates well into complex workflows across various operational scales, benefiting enterprises with diverse needs. → | Retail Pro aligns with retail-specific workflows, adapting to large-scale promotional and merchandise management demands. → |
Applying your context and needs changes the comparison
Concur Expense and Retail Pro: Best activities based on customer satisfaction
Concur Expense in Action: Unique Activities
How does Concur Expense facilitate Workflow Management?
"...It provides workflow to the approver and target timeline of completion...." Peer review by Narene, Shopping Center Management Corporation
What makes Concur Expense ideal for Campaign Management?
"...This is a robust travel and expense management program that is mostly seamless, and I love the mobile app...." Peer review
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Concur Expense peer evidence is 56% Enterprise. Retail Pro peer evidence is 87% SMB and Mid-Market.
| Concur Expense | Retail Pro | |
|---|---|---|
| Peer score | 4.3 | 4.3 |
| Peer insights | 3360 | 616 |
| Top industries |
Computer Software 9.0%
Information Technology And Services 6.0%
Non Profit Organization Management 5.0%
|
Retail 58.0%
Apparel & Fashion 20.0%
Sports 8.0%
|
| SMB and Mid-Market | 44.0% | 87.0% |
| Enterprise | 56.0% | 13.0% |
Integrations
Ecosystem partners each product commonly connects with.
Concur Expense
News
Latest Concur Expense news
KB Kookmin Bank teams up with SAP Korea on embedded finance to expand corporate banking
SAP Korea and KB Kookmin Bank have partnered to develop an ERP-linked embedded finance service. This collaboration aims to enhance corporate cash management and financial transactions. Both companies will leverage their corporate customer bases for joint marketing efforts to attract new clients.
Latest Retail Pro news
Retail Pro Ranked Top Retail POS in Market Share, Global Reach, Innovation, and Growth
Retail Pro International's POS software has been ranked as the top mid-market POS solution by IHL Group, excelling in market share, global reach, innovation, and growth. The software holds a 5.9% market share in the midmarket segment and is recognized for its adaptability and innovation. This recognition highlights Retail Pro's leadership in the retail management software industry.
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