Comparison Summary
This comparison report of Close CRM vs. Nextiva Customer Relationship Suite is based on a specific set of business needs and context. The comparison uses 3618 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Close CRM and Nextiva Customer Relationship Suite
Close CRM, Nextiva Customer Relationship Suite, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.
Nextiva Customer Relationship Suite focuses on Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Close CRM
Focus area
Close CRM is better than Nextiva Customer Relationship Suite for
Software Failure Risk
Nextiva Customer Relationship Suite
Focus area
Nextiva Customer Relationship Suite is better than Close CRM for
Software Failure Risk
About
Inside Sales Software CRM with Calling & Emailing
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Age
2013
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
48
Total Goals
(we found evidences for)
12
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Improve ROI
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Increase customer life time value
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Enter new markets internationally or locally
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Improve efficiency
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Grow market share
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Build brand awareness
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Manage risk
- See 9 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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offline
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website
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support groups
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events
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trade shows
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mobile
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chat
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video
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point of sale
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on premises
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mobile app
- See 10 more
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phone calls
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e-mail
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offline
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website
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support groups
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events
-
trade shows
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mobile
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chat
-
video
-
point of sale
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on premises
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mobile app
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
