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Clicktools vs Wonderflow: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Wonderflow is based on a specific set of business needs and context. The comparison uses 1777 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Wonderflow

Clicktools, Wonderflow, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Wonderflow focuses on Helpdesk Management with Phone Calls, Customer Feedback Management, Sales Call Management with Phone Calls, Rating And Review Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Clicktools is better than Wonderflow for

Software Failure Risk

  • low

logo Wonderflow

Focus area

Wonderflow is better than Clicktools for

Software Failure Risk

  • medium

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Simple Customer Feedback Analytics

Age

1972

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

32

32

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management





products & pricelist management


helpdesk management



call transcription


sales call management

call transcription


sales review & feedback


campaign management


lead qualification: technographic


lead qualification

lead qualification: technographic



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • chat

  • user generated content

  • blogs

  • mobile

  • mobile app

  • promotions

  • See 6 more
  • phone calls

  • e-mail

  • social media

  • chat

  • user generated content

  • blogs

  • mobile

  • mobile app

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting