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Clicktools vs Survicate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Survicate is based on a specific set of business needs and context. The comparison uses 4603 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Survicate

Clicktools, Survicate, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Software Failure Risk

  • low

logo Survicate

Focus area

Survicate is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Customer feedback tool to understand the prospects better

Age

1972

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

32

66

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management

customise loyalty program




sales document management


content management



products & pricelist management


generation of new leads


helpdesk management


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics


knowledge management



lead qualification



lifetime value management




business development


segmentation and targeting



relationship management


revenue cycle management


conversion management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting