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Clicktools vs Sogolytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 6436 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Sogolytics

Clicktools, Sogolytics, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Software Failure Risk

  • low

logo Sogolytics

Focus area

Sogolytics is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Actionable survey data with advanced data management and enterprise online survey software

Age

1972

2013

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

67

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management




sales document management

proposal & quote management


content management



products & pricelist management


helpdesk management



campaign management




business development


community building



generation of new leads


lead qualification: demographic


lead qualification

lead qualification: demographic


sales review & feedback



knowledge management



opportunity management




reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • promotions

  • phone calls

  • video

  • games

  • user generated content

  • blogs

  • omnichannel

  • chat

  • mobile

  • text SMS

  • Facebook

  • causes and charity

  • newsletter

  • mobile app

  • coupons

  • trade shows

  • events

  • See 18 more
  • social media

  • e-mail

  • website

  • offline

  • promotions

  • phone calls

  • video

  • games

  • user generated content

  • blogs

  • omnichannel

  • chat

  • mobile

  • text SMS

  • Facebook

  • causes and charity

  • newsletter

  • mobile app

  • coupons

  • trade shows

  • events

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting