cuspera logo CUSPERA

Compare CheckMarket Survey vs Userback

Comparison Summary

For CheckMarket Survey vs Userback comparison, Our AI algorithm looked at 1586 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CheckMarket Survey and Userback to solve their respective business needs.

Pros and cons of CheckMarket Survey and Userback

CheckMarket Survey is more suited to businesses that require Helpdesk Management and Collecting Feedback where as Userback is focused towards Collecting Feedback with Video and Automated Workflows .

logo CheckMarket Survey

Focus area

CheckMarket Survey is better than Userback for

Software Failure Risk

  • medium

logo Userback

Focus area

Software Failure Risk

  • medium

About

Survey software and services | CheckMarket Survey Tool

Real time customer feedback tool to collect feedback with video and screenshots

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

16

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


workflow management



products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting