Centrical: Centrical is the top gamification platform for boosting team performance. Teams are engaged, motivated, and inspired through dynamic challenges and rewards.
AmplifAI: AmplifAI enhances performance and improves people in contact centers. Employee-centric AI is used to support and amplify teams, not replace them.
Introducing Centrical and AmplifAI
Centrical, Spinify, Lattice, etc., belong to a category of solutions that help Sales Enablement, whereas AmplifAI belong to a category of solutions that help Sales Performance Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Centrical covers Engagement Management, Performance Management, Coaching, Training & Onboarding, etc.
AmplifAI focuses on Coaching, Engagement Management, Forecasting, Customer Feedback Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Centrical and AmplifAI: Best activities based on customer satisfaction
Centrical in Action: Unique Activities
Why is Centrical the best choice for Engagement Management?
"...they are always looking for ways to increase engagement, be more creative, and think outside the box...." Peer review by Sara H., Training Project Leader, Trane
What solutions does Centrical provide for Performance Management?
"...And organizations, especially those with large headcounts, need to look at Centrical s real-time employee performance management platform that utilizes gamification to motivate, train and manage employees, particularly the ones dealing with customers...." All By Myself: Working Remotely in Our Crisis-filled World
What Are the key features of Centrical for Training & Onboarding?
"...Gameffective helps Panaya s Sales Development Team to engage, focus and measure progress to achieve goals that drive our business...." Peer review by Carmella Kettner, Director, Worldwide Sales Development, Panaya
What Are the key features of Centrical for Workflow Management?
"...Keep employees proficient on products, services, and processes with personalized microlearning delivered in the flow of work. ..." Microsoft Teams Gamification
AmplifAI in Action: Unique Activities
How can AmplifAI enhance your Coaching process?
"...We can see where we have issues, and then our Supervisors get tasks on what and who to coach...." Case Study Alltran
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Improve internal communications
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Enhance customer relationships
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Establish thought leadership
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Increase customer life time value
- See 5 more
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Improve efficiency
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Increase sales & revenue
- See 4 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Centrical | AmplifAI | |
|---|---|---|
| Peer score | 4.4 | 4.0 |
| Peer insights | 931 | 316 |
| Top industries |
Information Technology And Services 46.0%
Financial Services 23.0%
Computer Software 12.0%
|
Financial Services 41.0%
Consumer Services 25.0%
Automotive 18.0%
|
| SMB and Mid-Market | 96.0% | 0.0% |
| Enterprise | 4.0% | 0.0% |
News
Latest Centrical news
Centrical Extends Its Performance Intelligence OS with New Coaching Capabilities to Close the Gap Between Data and Action
Centrical has introduced new coaching capabilities within its Performance Intelligence OS, including AI Role-Play Simulations and Guided Coaching, aimed at improving frontline employee performance. These features, now generally available, integrate with existing systems to provide real-time signals and personalized feedback, enhancing coaching effectiveness and business outcomes.
Latest AmplifAI news
AmplifAI Wins CCW 2026 Automation Award for AI Agent Coaching
AmplifAI has been awarded the Automation Solution of the Year at the 2026 CCW Excellence Awards for its AI platform that enhances agent coaching and performance management in contact centers. This recognition highlights AmplifAI's innovative approach to using AI for improving agent capabilities, which is crucial for customer satisfaction and service quality.