CartStack vs. Riskified: E-Commerce Software Solution Comparison 2025

Overview: CartStack and Riskified as E-Commerce Software Category solutions.

CartStack and Riskified cater to different aspects of the e-commerce landscape. CartStack is designed for larger enterprises, focusing on advanced contact and campaign management, ensuring enhanced customer engagement through multiple channels. Its standout feature is seamless integration across systems, supporting retail and hospitality sectors robustly. On the other hand, Riskified is tailored for varied business sizes, excelling in risk management, customer relationship enhancement, and compliance. It offers strong support for diverse industries, especially in retail and IT, emphasizing analytics and secure operations.

CartStack: CartStack helps e-commerce sites recover abandoned shopping carts with easy and inexpensive email reminders. The solution integrates seamlessly with any website.

Riskified: Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

CartStack and Riskified: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

CartStack excels in contact list management and engagement processes. It helps businesses capture and manage leads efficiently, which aligns with retail needs. read more →

Riskified focuses on helpdesk and feedback management. It supports lifetime value management, catering to international marketing efforts effectively. read more →

Business Goals

CartStack is aimed at improving ROI and scaling best practices. It also enhances customer relationships and assists in launching products. read more →

Riskified targets boosting sales and managing risks. It emphasizes acquiring and retaining customers while improving return on investment. read more →

Core Features

CartStack's core includes data import tools and ease of migration. Integration capabilities help large enterprises manage cross-channel marketing. read more →

Riskified offers robust analytics and compliance features. It enhances data security, providing comprehensive reports and training systems. read more →

Vendor Support

CartStack provides 24/7 support, emphasizing chat and email services. This caters to businesses needing constant assistance with minimal downtime. read more →

Riskified includes phone and chat support, alongside 24/7 availability. Training and onboarding options ensure smooth user transitions. read more →

Segments and Industries

CartStack predominantly serves large enterprises in sectors like retail, health, and hospitality. Its tools align well with these industries. read more →

Riskified serves a diverse range, from small businesses to large enterprises. It is widely used in retail, IT, and apparel industries. read more →

Operational Alignment

CartStack fits well with enterprises, supporting complex engagement and list management processes across large-scale operations. read more →

Riskified is versatile, aligning with various operational scales. It handles complex environments with a focus on compliance and analytics. read more →