VTEX Commerce Platform Overview

VTEX presents a composable commerce platform tailored for organizations looking to enhance their IT investments and modernize their tech infrastructure. This platform is designed to reduce maintenance demands while boosting operational efficiency. VTEX is recognized in the Gartner Magic Quadrant and has been named a 'Customers Choice' in the Gartner Voice of the Customer report. With its AI-powered channels, VTEX enables targeted engagement and supports growth strategies. The platform is ideal for CIOs and CTOs aiming to transition away from legacy systems towards a modern commerce architecture. VTEX's pragmatic composability approach offers a smarter solution for digital commerce investments, recognized by industry experts as a leading choice for global brands seeking to optimize their tech stacks.

Use Cases

Customers recommend Helpdesk Management, Order Management, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using VTEX Commerce Platform.

Other use cases:

  • Merchandising
  • Collaboration
  • Advertisement
  • Channel Marketing
  • Public Relations
  • Workflow Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using VTEX Commerce Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Grow Market Share
See all business priorities See less business priorities

VTEX Commerce Platform Use-Cases and Business Priorities: Customer Satisfaction Data

VTEX Commerce Platform works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

Reviews

"...Very friendly check-out, allows the opportunity to install Api that help to better perform the tool, has a very efficient support center...." Peer review by Vitoria F, Virtualization Engineer, Retail

Peer review evidence (same sources as the product rating summary)

"...There, it has been a key partner to retailers and brands interested in expanding into the region, providing integrations to localise storefronts, a platform to help brands manage customer and marketplace relations, and analytics, competing against the likes of SAP, Oracle, Adobe and Salesforce (but not, he said in answer to my question, Commercetools, which builds Shopify-style API tools for mid and large-sized enterprises and itself raised $145 million last month). ..." VTEX, an e-commerce platform used by Walmart, raises $140M led by SoftBank s LatAm fund
"...Users can manage orders, returns, and customer communication using VTEX s visual workflow through every stage of the order process...." Peer review
"...This is one of the big rounds to come out of the relatively new SoftBank Innovation Fund, an effort dedicated to investing in tech companies focused on Latin America...." VTEX, an e-commerce platform used by Walmart, raises $140M led by SoftBank s LatAm fund

VTEX Commerce Platform, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

VTEX Commerce Platform enables advanced B2B, B2C, and Marketplace experiences with ease. It offers a complete, connected, and composable solution for seamless ecommerce management.

Popular Business Setting

for VTEX Commerce Platform

Top Industries

  • Retail
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

VTEX Commerce Platform is popular in Retail, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

VTEX Commerce Platform Customer wins, Customer success stories, Case studies

What benefits does VTEX Commerce Platform offer for Order Management?

What solutions does VTEX Commerce Platform provide for Merchandising?

How efficiently Does VTEX Commerce Platform manage your Collaboration?

24 buyers and buying teams have used Cuspera to assess how well VTEX Commerce Platform solved their E-Commerce Platform needs. Cuspera uses 199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

Floria - Retail - Medium

AI-native operations and concierge commerce: VTEX founder and co-CEO Mariano Gomide on the future of B2B and B2C commerce

VTEX supports Floria in scaling its international commerce operations, including multiple markets, languages, and currencies, through its AI-native platform. The partnership enhances Floria's marketp...lace model and digital capabilities, aligning with VTEX's focus on AI-driven commerce solutions.

Read on →

Grupo Ageas Portugal - Insurance - Large

Lisbon, Portugal

Grupo Ageas Portugal used VTEX to launch the Médis Marketplace, moving from reactive insurance to proactive health engagement. With VTEX's headless commerce and marketplace engine, they increased cus...tomer touchpoints by up to 7x and onboarded over 25,000 active users in the first year. The platform scaled to 20,000+ products and doubled digital channel growth for launch partner Nossa Farmácia. This digital health ecosystem helped Ageas become a daily health companion for customers, not just an insurer.

Panasonic - Consumer Electronics - Very Large

VTEX IO helped Panasonic boost conversion rates by 15% after a 4-month migration. The company also saw a 5x increase in sales year-over-year. Panasonic used VTEX's composable commerce platform to imp...rove flexibility, agility, and customer experience. The migration enabled fast integration of new payment providers and enhanced product pages. VTEX IO supported the launch of the PStore app, empowering sales associates and improving online service.

Oster - Consumer Goods - Large

VTEX Commerce Platform helped Oster grow its ecommerce channels across six countries. Oster moved from Salesforce DemandWare to VTEX for more flexibility and better DTC, B2B, and B2B2C operations. Os...ter saw 2300% ecommerce growth in Colombia from 2019 to 2021. Oster Chile increased daily sales by 8600% using live shopping. VTEX enabled Oster to adapt to new digital commerce trends and centralize operations.

AB InBev - Food & Beverages - Very Large

VTEX Commerce Platform helped AB InBev grow its direct-to-consumer ecommerce. AB InBev saw 90% annual growth and a 43% revenue increase for Empório da Cerveja. Zé Delivery processed 55 million orders... in one year. VTEX enabled fast marketplace launches and a mobile-responsive experience. AB InBev used VTEX to expand sales channels and inventory quickly.

Payless - Retail - Very Large

VTEX Commerce Platform helped Payless relaunch its ecommerce in the US and Latin America. Payless saw a 500% growth rate and now runs 6 ecommerce websites with VTEX. The platform supports omnichannel... retail, connecting online and 450 physical stores. Payless chose VTEX for its agile technology and adaptability. The solution lets Payless reach more customers and grow fast in new markets.

Streamline your operation and expand digital sales

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Peers used VTEX Commerce Platform for helpdesk management and order management

VTEX Commerce Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.81/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.81/5

Read Reviews (19)

VTEX Commerce Platform Integrations

VTEX Commerce Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for VTEX Commerce Platform

Top Failure Risks for VTEX Commerce Platform

VTEX News

Financial

VTEX Q2 2026 Earnings Report on 8/6/2026

NR Reason: The content is primarily about VTEX's financial performance and earnings report, which falls under financial results announcements. This type of news is categorized as "Financial" and not relevant for summarization in this context.

Financial

VTEX to Announce Second Quarter 2026 Financial Results on August 6th, 2026

VTEX will announce its second quarter 2026 financial results on August 6th, 2026, via a conference call and audio webcast.

Financial

VTEX Q1 2026: Profitability and Cash Flow Double Despite Revenue Miss ...

VTEX reported Q1 2026 financial results with a notable increase in operating income and cash flow, despite missing revenue expectations. Revenue was $60.7 million, below the $61.5 million consensus, with FX-neutral growth at 2.4%. Non-GAAP operating income doubled to $10.6 million, and free cash flow reached $13.3 million, supported by high subscription gross margins of 81.5%.

Financial

VTEX Q1 revenue rises 12%, cash flow doubles

VTEX reported a 12% increase in Q1 2026 revenue, reaching $60.7 million, with subscription revenue up 14%. Free cash flow doubled to $13.3 million. The company highlighted its AI-native commerce suite's role in driving growth and operational efficiency. Key customer expansions included Whirlpool and Electrolux launching new B2B channels in Latin America.

VTEX Profile

Company Name

VTEX

Company Website

https://vtex.com/us-en/

HQ Location

Chiclana 3578, Piso 4, Bahía Blanca, Buenos Aires 8000, AR

Employees

251-500

Social

Financials

PRIVATE