VTEX Commerce Platform Overview

VTEX presents a composable commerce platform tailored for organizations looking to enhance their IT investments and modernize their tech infrastructure. This platform is designed to reduce maintenance demands while boosting operational efficiency. VTEX is recognized in the Gartner Magic Quadrant and has been named a 'Customers Choice' in the Gartner Voice of the Customer report. With its AI-powered channels, VTEX enables targeted engagement and supports growth strategies. The platform is ideal for CIOs and CTOs aiming to transition away from legacy systems towards a modern commerce architecture. VTEX's pragmatic composability approach offers a smarter solution for digital commerce investments, recognized by industry experts as a leading choice for global brands seeking to optimize their tech stacks.

Use Cases

Customers recommend Helpdesk Management, Order Management, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using VTEX Commerce Platform.

Other use cases:

  • Merchandising
  • Collaboration
  • Advertisement
  • Channel Marketing
  • Public Relations
  • Workflow Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using VTEX Commerce Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Grow Market Share
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VTEX Commerce Platform Use-Cases and Business Priorities: Customer Satisfaction Data

VTEX Commerce Platform works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

Reviews

"...Users can manage orders, returns, and customer communication using VTEX s visual workflow through every stage of the order process...." Peer review

VTEX Commerce Platform, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

VTEX Commerce Platform enables advanced B2B, B2C, and Marketplace experiences with ease. It offers a complete, connected, and composable solution for seamless ecommerce management.

Popular Business Setting

for VTEX Commerce Platform

Top Industries

  • Retail
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

VTEX Commerce Platform is popular in Retail, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on VTEX Commerce Platform Use Cases

What makes VTEX Commerce Platform ideal for Order Management?

How can VTEX Commerce Platform enhance your Merchandising process?

How can VTEX Commerce Platform enhance your Collaboration process?

11+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well VTEX Commerce Platform solved their E-Commerce Platform needs. Cuspera uses 199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Retail

CASE STUDY Erik's Bike Shop

Erik's Bike Shop wanted to bring more web traffic into their stores. They used VTEX to connect their store inventory with their website. They added a Find In-Store button and a Ship-to-Store option. ...Now, 17% of product page visitors use Find In-Store and 20% of online orders are Ship-to-Store. Their transaction volume grew 86% year over year and conversion rates improved 76%.

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Consumer Electronics

CASE STUDY Sony Latin America

Sony Latin America wanted to keep up with changing consumer behavior and grow their online business. They chose VTEX to upgrade their ecommerce operations. Sony migrated five stores in 90 days and bu...ilt two more in 40 days. The new platform increased their conversion rate by 40%. It also lowered their total cost of ownership by 60%. Sony saw record sales and better cost efficiency with VTEX.

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Manufacturing

CASE STUDY Briggs & Stratton

Briggs & Stratton used two old ecommerce systems that made it hard for dealers to buy products. The company wanted to make buying easier and update its technology. They chose VTEX to combine both sys...tems into one platform. The new system connects with SAP and makes ordering faster and simpler. Briggs & Stratton finished the move in five months. Now, dealers have a better experience and the company can focus on its main business.

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Apparel & Fashion

CASE STUDY New Balance Brazil

New Balance Brazil wanted to give shoppers a better online experience. Their old ecommerce platform was hard to use and costly to maintain. They switched to VTEX, which made it easier to add new feat...ures and manage prices. The new platform let non-technical teams make changes and improved how they handled customer data. After the migration, they saw twice as many visits to product pages and doubled their ecommerce conversion rate.

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Retail

CASE STUDY Worldwide Golf Shops

Worldwide Golf Shops wanted to lower costs and make their systems work better together. They switched from IBM WebSphere to VTEX’s integrated solution in just 14 weeks. The new system connected with ...their Retail Pro system and made it easy to update product and pricing information. This helped them keep their web and mobile sites up-to-date. Now, they can grow their digital business more easily and manage many stores across 19 states.

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Consumer Goods

CASE STUDY Tekmovil

Tekmovil wanted to make their business more focused on customers and run operations more efficiently. They needed a digital commerce platform that could grow with them and be easy to use. They chose ...VTEX for its cloud features and support for Latin America. Tekmovil launched their first website in 36 days. They saw a 94% increase in the number of sessions and a 116% increase in average session duration.

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Video

Streamline your operation and expand digital sales

Video Thumbnail
lightning

Peers used VTEX Commerce Platform for helpdesk management and order management

VTEX Commerce Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Custom Reports

4.82/5 ★

Read Reviews (25)
Analytics

4.81/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Custom Reports

4.82/5 ★

Read Reviews (25)
Analytics

4.81/5 ★

Read Reviews (19)

VTEX Commerce Platform Integrations

VTEX Commerce Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.73/5 ★

Read Reviews (8)
Data Export

2.82/5 ★

Read Reviews (3)

SALESmanago

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Riskified

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Builder Prime

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for VTEX Commerce Platform

Top Failure Risks for VTEX Commerce Platform

VTEX News

Partnership

VTEX named Manchester City's official partner for digital commerce operations | Romania Insider

VTEX has announced a global partnership with Manchester City, becoming the club's official partner for digital commerce operations.

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Awards

VTEX Recognized as Sole Vendor Named Customers Choice for the Second Year in a Row in the 2025 Gartner® Voice of the Customer for Digital Commerce

VTEX has been named the sole Customers Choice in the 2025 Gartner Voice of the Customer for Digital Commerce report for the second consecutive year. The report highlights that 98% of VTEX customers would recommend its composable commerce platform, underscoring strong customer satisfaction and leadership in enterprise digital commerce solutions.

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Awards

VTEX named a Challenger in the 2024 Gartner® Magic Quadranttm for Digital Commerce report

VTEX is recognized as a Challenger in the 2024 Gartner Magic Quadrant for Digital Commerce, highlighting its growth and impact on modern commerce platforms.

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Financial

VTEX Q3 Revenue Surges 10.6% to $56M, Raises 2024 Guidance on Strong Growth | VTEX Stock News - StockTitan

VTEX's Q3 revenue increased by 10.6% to $56 million, leading to raised guidance for 2024 due to strong growth.

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VTEX Profile

Company Name

VTEX

Company Website

https://vtex.com/us-en/

HQ Location

Chiclana 3578, Piso 4, Bahía Blanca, Buenos Aires 8000, AR

Employees

251-500

Social

Linkedin

Financials

PRIVATE