VTEX Commerce Platform Overview

VTEX presents a composable commerce platform tailored for organizations looking to enhance their IT investments and modernize their tech infrastructure. This platform is designed to reduce maintenance demands while boosting operational efficiency. VTEX is recognized in the Gartner Magic Quadrant and has been named a 'Customers Choice' in the Gartner Voice of the Customer report. With its AI-powered channels, VTEX enables targeted engagement and supports growth strategies. The platform is ideal for CIOs and CTOs aiming to transition away from legacy systems towards a modern commerce architecture. VTEX's pragmatic composability approach offers a smarter solution for digital commerce investments, recognized by industry experts as a leading choice for global brands seeking to optimize their tech stacks.

Use Cases

Customers recommend Helpdesk Management, Order Management, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using VTEX Commerce Platform.

Other use cases:

  • Merchandising
  • Collaboration
  • Advertisement
  • Channel Marketing
  • Public Relations
  • Workflow Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using VTEX Commerce Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Grow Market Share
See all business priorities See less business priorities

VTEX Commerce Platform Use-Cases and Business Priorities: Customer Satisfaction Data

VTEX Commerce Platform works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

Reviews

"...Merchandising management is facilitated by allowing users to create personalized offers, recommendations, and custom promotional strategies...." Peer review

Peer review evidence (same sources as the product rating summary)

"...There, it has been a key partner to retailers and brands interested in expanding into the region, providing integrations to localise storefronts, a platform to help brands manage customer and marketplace relations, and analytics, competing against the likes of SAP, Oracle, Adobe and Salesforce (but not, he said in answer to my question, Commercetools, which builds Shopify-style API tools for mid and large-sized enterprises and itself raised $145 million last month). ..." VTEX, an e-commerce platform used by Walmart, raises $140M led by SoftBank s LatAm fund
"...VTEX s solution involves a comprehensive digital commerce platform including order management, B2B marketplaces, web and in-store points of commerce, and customer service...." Latin America roundup: Neobanks raise $205M+; Softbank backs VTEX
"...This is one of the big rounds to come out of the relatively new SoftBank Innovation Fund, an effort dedicated to investing in tech companies focused on Latin America...." VTEX, an e-commerce platform used by Walmart, raises $140M led by SoftBank s LatAm fund

VTEX Commerce Platform, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

VTEX Commerce Platform enables advanced B2B, B2C, and Marketplace experiences with ease. It offers a complete, connected, and composable solution for seamless ecommerce management.

Popular Business Setting

for VTEX Commerce Platform

Top Industries

  • Retail
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

VTEX Commerce Platform is popular in Retail, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

VTEX Commerce Platform Customer wins, Customer success stories, Case studies

How does VTEX Commerce Platform facilitate Order Management?

What benefits does VTEX Commerce Platform offer for Merchandising?

Why is VTEX Commerce Platform the best choice for Collaboration?

24 buyers and buying teams have used Cuspera to assess how well VTEX Commerce Platform solved their E-Commerce Platform needs. Cuspera uses 199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

AB InBev - Food & Beverages - Very Large

VTEX Commerce Platform helped AB InBev grow its direct-to-consumer ecommerce. AB InBev saw 90% annual growth and a 43% revenue increase for Empório da Cerveja. Zé Delivery processed 55 million orders... in one year. VTEX enabled fast marketplace launches and a mobile-responsive experience. AB InBev used VTEX to expand sales channels and inventory quickly.

Unilever Chile - Consumer Goods - Very Large

VTEX helped Unilever Chile grow D2C transactions by 21% and registrations by 194%. The Unilever Benefits Club used VTEX's commerce platform to create a customer-focused online store. The platform off...ered exclusive deals, contests, and personalized service. Integration with VTEX improved logistics and data management. Unilever Chile now delivers a better digital experience for consumers.

Panasonic - Consumer Electronics - Very Large

VTEX IO helped Panasonic boost conversion rates by 15% after a 4-month migration. The company also saw a 5x increase in sales year-over-year. Panasonic used VTEX's composable commerce platform to imp...rove flexibility, agility, and customer experience. The migration enabled fast integration of new payment providers and enhanced product pages. VTEX IO supported the launch of the PStore app, empowering sales associates and improving online service.

Payless - Retail - Very Large

VTEX Commerce Platform helped Payless relaunch its ecommerce in the US and Latin America. Payless saw a 500% growth rate and now runs 6 ecommerce websites with VTEX. The platform supports omnichannel... retail, connecting online and 450 physical stores. Payless chose VTEX for its agile technology and adaptability. The solution lets Payless reach more customers and grow fast in new markets.

Samsung - Consumer Electronics - Very Large

VTEX Live Shopping helped Samsung boost ecommerce in Latin America. Samsung used live shopping events to launch new mobile products. The company saw a 192% increase in sessions, 129% more items added... to cart, and 163% more daily orders. VTEX powered Samsung's digital commerce in Mexico, Argentina, Peru, Colombia, and Chile. Live shopping is now a key part of Samsung's online sales strategy.

Oster - Consumer Goods - Large

VTEX Commerce Platform helped Oster grow its ecommerce channels across six countries. Oster moved from Salesforce DemandWare to VTEX for more flexibility and better DTC, B2B, and B2B2C operations. Os...ter saw 2300% ecommerce growth in Colombia from 2019 to 2021. Oster Chile increased daily sales by 8600% using live shopping. VTEX enabled Oster to adapt to new digital commerce trends and centralize operations.

Streamline your operation and expand digital sales

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Peers used VTEX Commerce Platform for helpdesk management and order management

VTEX Commerce Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.81/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.81/5

Read Reviews (19)

VTEX Commerce Platform Integrations

VTEX Commerce Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for VTEX Commerce Platform

Top Failure Risks for VTEX Commerce Platform

VTEX News

Financial

VTEX Q1 2026: Profitability and Cash Flow Double Despite Revenue Miss ...

VTEX reported Q1 2026 financial results with a notable increase in operating income and cash flow, despite missing revenue expectations. Revenue was $60.7 million, below the $61.5 million consensus, with FX-neutral growth at 2.4%. Non-GAAP operating income doubled to $10.6 million, and free cash flow reached $13.3 million, supported by high subscription gross margins of 81.5%.

Financial

VTEX Reports First Quarter 2026 Financial Results

VTEX reported its first quarter 2026 financial results, highlighting a 14% increase in subscription revenue and a 17.1% rise in GMV. The company doubled its non-GAAP income from operations to $10.6 million and free cash flow to $13.3 million. VTEX continues to leverage its AI-native commerce suite to drive growth and operational efficiency, expanding its customer base and enhancing its global presence.

Financial

VTEX Q1 revenue rises 12%, cash flow doubles

VTEX reported a 12% increase in Q1 2026 revenue, reaching $60.7 million, with subscription revenue up 14%. Free cash flow doubled to $13.3 million. The company highlighted its AI-native commerce suite's role in driving growth and operational efficiency. Key customer expansions included Whirlpool and Electrolux launching new B2B channels in Latin America.

Financial

VTEX Doubles Q1 2026 Operating Profit as AI-Native Commerce Strategy ...

VTEX reported a significant increase in its Q1 2026 operating profit, attributed to its AI-native commerce strategy. This growth highlights the company's effective use of artificial intelligence to enhance its commerce solutions, appealing to CIOs and CEOs seeking innovative technology.

VTEX Profile

Company Name

VTEX

Company Website

https://vtex.com/us-en/

HQ Location

Chiclana 3578, Piso 4, Bahía Blanca, Buenos Aires 8000, AR

Employees

251-500

Social

Financials

PRIVATE