VTEX Commerce Platform Overview

VTEX presents a composable commerce platform tailored for organizations looking to enhance their IT investments and modernize their tech infrastructure. This platform is designed to reduce maintenance demands while boosting operational efficiency. VTEX is recognized in the Gartner Magic Quadrant and has been named a 'Customers Choice' in the Gartner Voice of the Customer report. With its AI-powered channels, VTEX enables targeted engagement and supports growth strategies. The platform is ideal for CIOs and CTOs aiming to transition away from legacy systems towards a modern commerce architecture. VTEX's pragmatic composability approach offers a smarter solution for digital commerce investments, recognized by industry experts as a leading choice for global brands seeking to optimize their tech stacks.

Use Cases

Customers recommend Helpdesk Management, Order Management, Lead Qualification: Technographic, as the business use cases that they have been most satisfied with while using VTEX Commerce Platform.

Other use cases:

  • Merchandising
  • Collaboration
  • Advertisement
  • Channel Marketing
  • Public Relations
  • Workflow Management
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using VTEX Commerce Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Grow Market Share
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VTEX Commerce Platform Use-Cases and Business Priorities: Customer Satisfaction Data

VTEX Commerce Platform works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

Reviews

"...Merchandising management is facilitated by allowing users to create personalized offers, recommendations, and custom promotional strategies...." Peer review

VTEX Commerce Platform, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

VTEX Commerce Platform enables advanced B2B, B2C, and Marketplace experiences with ease. It offers a complete, connected, and composable solution for seamless ecommerce management.

Popular Business Setting

for VTEX Commerce Platform

Top Industries

  • Retail
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

VTEX Commerce Platform is popular in Retail, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on VTEX Commerce Platform Use Cases

What makes VTEX Commerce Platform ideal for Order Management?

How does VTEX Commerce Platform facilitate Merchandising?

What benefits does VTEX Commerce Platform offer for Collaboration?

24 buyers and buying teams have used Cuspera to assess how well VTEX Commerce Platform solved their E-Commerce Platform needs. Cuspera uses 199 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Pharmaceuticals

CASE STUDY Pague Menos

VTEX helped Pague Menos, a large Brazilian drugstore chain, upgrade its ecommerce with an omnichannel approach. The company migrated to the VTEX Commerce Platform in just three months. This move made... management easier and more flexible. Pague Menos saw a 6.5% increase in digital operations revenue over two years. Digital sales grew by triple digits year over year after the migration.

Consumer Goods

CASE STUDY Oster

Oster used the VTEX Commerce Platform to grow its digital commerce in Latin America. The company wanted to improve direct-to-consumer sales and adapt to local markets. VTEX helped Oster launch DTC, B...2B, and B2B2C stores in six countries. Oster used features like live shopping and integrated with external marketplaces. The platform gave Oster flexibility, security, and scalability. Oster saw strong growth, especially during the pandemic.

Retail

CASE STUDY Carrefour Brazil

VTEX helped Carrefour Brazil transform its online grocery business. Carrefour moved from an old ecommerce system to VTEX's digital commerce platform. The migration took just 5 months. Carrefour saw a... 30% increase in order conversions. Net Promoter Score improved by 168%. The new platform made shopping easier for customers and supported Carrefour's digital growth.

Retail

CASE STUDY DIA Argentina

VTEX Commerce Platform helped DIA Argentina speed up its grocery ecommerce during the pandemic. DIA integrated 352 supermarkets into its omnichannel system in just 14 weeks. The company unified food ...and non-food ecommerce and cut logistics costs. DIA also reduced inventory issues and increased revenue. The integration made it easy to show customers real-time stock and assortment for each store.

Banking

CASE STUDY Inter

VTEX Marketplace helped Inter, a Brazilian digital bank super app, launch a headless marketplace inside its mobile app. Inter integrated 300 sellers and enabled over 2.4 million active shoppers to bu...y from top brands without leaving the app. The platform's stability and flexibility supported rapid implementation in just three months. Inter achieved a 227% year-over-year revenue growth in Q3 2021 compared to 2020. The marketplace strategy combined financial services with retail, driving significant business growth.

Retail

CASE STUDY Erik's Bike Shop

VTEX Omnichannel Features helped Erik's Bike Shop boost sales and store visits. They added a Find In-Store button, letting shoppers check local inventory. 17% of product page visitors use this featur...e. They launched Ship-to-Store, making up 20% of online orders. These changes led to 86% year-over-year growth in transaction volume and a 76% increase in conversion rates.

Video

Streamline your operation and expand digital sales

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Peers used VTEX Commerce Platform for helpdesk management and order management

VTEX Commerce Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Custom Reports

4.82/5 ★

Read Reviews (25)
Analytics

4.81/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Custom Reports

4.82/5 ★

Read Reviews (25)
Analytics

4.81/5 ★

Read Reviews (19)

VTEX Commerce Platform Integrations

VTEX Commerce Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.73/5 ★

Read Reviews (8)
Data Export

2.82/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for VTEX Commerce Platform

Top Failure Risks for VTEX Commerce Platform

VTEX News

Product

VTEX Turns Enterprise Complexity into Competitive Edge with Scalable B2B Orchestration, Agentic AI, and Omnichannel Intelligence - The Globe and Mail

VTEX unveiled its Vision 2025, introducing new enterprise-grade capabilities for B2B commerce, including personalized catalogs and AI-driven omnichannel solutions. The platform enhances operational efficiency with features like AI semantic search, distributed inventory, and agentic AI for customer service. VTEX aims to transform enterprise commerce by integrating advanced AI and seamless omnichannel experiences.

Product

VTEX Launches AI-Powered B2B Commerce Platform with Autonomous Agents ...

VTEX has launched an AI-powered B2B commerce platform featuring autonomous agents. This platform introduces advanced capabilities for B2B complexity, including personalized catalogs, pricing, and payment methods, along with AI-driven omnichannel solutions. The platform aims to enhance enterprise operations by integrating AI agents for customer service, visual editing, and data insights, thereby streamlining workflows and boosting performance.

Financial

VTEX Q2 Earnings: Operating Income Jumps 35% as Global Expansion ...

VTEX reported a 35% increase in operating income for Q2 2025, driven by global expansion and strategic customer acquisitions, including KitchenAid and Road Runner Sports in the US. Subscription revenue grew by 11.2% FXN, reaching $57.2 million. The company also raised its guidance for non-GAAP income from operations and free cash flow, highlighting its strong market positioning and operational efficiency.

Financial

VTEX Reports Second Quarter 2025 Financial Results - Business Wire

VTEX reported its second-quarter 2025 financial results, highlighting a 11.2% growth in subscription revenue on a foreign exchange-neutral basis, reaching $57.2 million. The company achieved a non-GAAP subscription gross profit of $45.7 million with a 79.9% margin. VTEX also announced new customer acquisitions, including KitchenAid and Road Runner Sports, and emphasized its strategic focus on global expansion and long-term growth.

VTEX Profile

Company Name

VTEX

Company Website

https://vtex.com/us-en/

HQ Location

Chiclana 3578, Piso 4, Bahía Blanca, Buenos Aires 8000, AR

Employees

251-500

Social

Financials

PRIVATE