VTEX Commerce Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

New Balance Brazil wanted to give shoppers a better online experience. Their old ecommerce platform was hard to use and costly to maintain. They switched to VTEX, which made it easier to add new feat...ures and manage prices. The new platform let non-technical teams make changes and improved how they handled customer data. After the migration, they saw twice as many visits to product pages and doubled their ecommerce conversion rate.
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VTEX helped Empório da Cerveja grow sales by using regionalization and dark stores. The company set up 20 dark stores across Brazil to speed up delivery and lower costs. VTEX made it easy to add new ...locations and manage inventory. Empório da Cerveja tailored its beer selection to local tastes in each region. This strategy tripled ecommerce revenue in some areas and improved customer satisfaction.
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Unilever Spain used the VTEX platform to launch Compre Ahora, a B2B marketplace for small retailers. The goal was to modernize business models and create new digital sales channels. The platform brin...gs together multiple sellers and products, making it easier for retailers to buy what they need. The project preserved existing distributor relationships and improved customer experience. Early results are positive, and Unilever plans to expand the marketplace across Spain.
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Samsung wanted to improve how it monitored and managed data from many digital channels in Brazil. They used VTEX IO to build a system that tracked orders, sent real-time alerts, and created dashboard...s. The project was set up in just two weeks before Black Friday. After six months, Samsung reduced first-response time by 83%, from four hours to less than forty minutes. They also recovered and reprocessed over 300 lost orders during a period of instability.
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Walmart Argentina wanted to grow its grocery ecommerce store but faced limits with its old technology. They chose VTEX to help them scale and connect their online and physical stores. VTEX helped Wal...mart migrate to a new platform in six months. Walmart added features like in-store and curbside pick-up. During the pandemic, their ecommerce conversion rate grew by 42%. Since joining VTEX, Walmart's ecommerce operations grew by 769%.
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VTEX Commerce Platform helped Oster grow its ecommerce channels across six countries. Oster moved from Salesforce DemandWare to VTEX for more flexibility and better DTC, B2B, and B2B2C operations. Os...ter saw 2300% ecommerce growth in Colombia from 2019 to 2021. Oster Chile increased daily sales by 8600% using live shopping. VTEX enabled Oster to adapt to new digital commerce trends and centralize operations.
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