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Capsule CRM vs C2CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Capsule CRM vs. C2CRM is based on a specific set of business needs and context. The comparison uses 1403 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capsule CRM and C2CRM

Capsule CRM, C2CRM, Bigcontacts CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capsule CRM covers Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.

C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capsule CRM

Focus area

Software Failure Risk

  • low

logo C2CRM

Focus area

Software Failure Risk

  • medium

About

Build stronger customer relationships, make more sales and save time.

Flexible CRM that manages client relationships throughout the sales cycle.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

43

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up



workflow management


sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



pipeline management



opportunity management


social media management

social media analytics

monitoring social media


helpdesk management


generation of new leads


account management




relationship management



conversion management




customer case management


training & onboarding


campaign management


products & pricelist management



knowledge management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more
  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting