Overview: Brushfire and RingCentral Events (Formerly Hopin) as Event Management Category solutions.

Brushfire and Hopin both serve the event management sector but cater to different operational needs. Brushfire excels with features beneficial for religious institutions and non-profits, offering strong helpdesk and communication management capabilities, ideal for large enterprises. Hopin shines in engagement management and trade show marketing. Hopin's robust analytics and engagement tools appeal to larger enterprises and the event services industry. Both provide extensive vendor support, though Hopin is more channel-diverse.

Brushfire: Brushfire offers features and solutions to streamline complex events, saving time and money. Their tools power successful events with ease.

RingCentral Events (Formerly Hopin): Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Brushfire and RingCentral Events (Formerly Hopin): Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Brushfire supports event management and helpdesk management, making it a choice for non-profits and organizations focused on customer communications. read more →

Hopin excels in engagement and event management, with a focus on trade show marketing and collaboration, catering to dynamic event-driven organizations. read more →

Business Goals

Brushfire helps to increase sales and enhance customer relationships, aligning with enterprises aiming to strengthen best practices. read more →

Hopin assists with scaling practices and customer acquisition, serving businesses eager to expand market share and improve ROI. read more →

Core Features

Brushfire's custom reports and data import features are strong, supporting detailed insight and seamless integration for users. read more →

Hopin features strong analytics and custom reports, providing thorough data management and insights for strategic decisions. read more →

Vendor Support

Brushfire offers 24/7 support with email and phone channels, appealing to users who prioritize direct, comprehensive assistance. read more →

Hopin provides robust 24/7 support, with a focus on chat, fitting organizations that require flexible real-time communication. read more →

Segments and Industries

Brushfire is predominantly used by large enterprises and non-profit organizations, making it ideal for sectors needing structured event management. read more →

Hopin serves large enterprises and the event services industry best, supporting those with intricate event and engagement demands. read more →

Operational Alignment

Brushfire fits well into large, structured environments like religious institutions, supporting operations with comprehensive communication tools. read more →

Hopin aligns with larger scale, dynamic environments requiring intensive engagement management and analytics to thrive. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Brushfire in Action: Unique Use Cases

How does Brushfire facilitate Event Management?

What Are the key features of Brushfire for Helpdesk Management?

What Are the key features of Brushfire for Collaboration?


RingCentral Events (Formerly Hopin) in Action: Unique Use Cases

How does RingCentral Events (Formerly Hopin) facilitate Engagement Management?

What solutions does RingCentral Events (Formerly Hopin) provide for Trade Show Marketing?

News

Latest Brushfire News

August Product Update: Transform Your Event Networking Into a Revenue Stream

Brushfire has launched a new feature called Brushfire Lead Capture, designed to enhance event networking by allowing exhibitors to scan attendee QR codes to collect contact information and notes. This feature aims to transform business card exchanges into organized, profitable connections, offering a new revenue stream for event organizers. It integrates seamlessly with the Brushfire platform, providing flexible pricing options and maintaining event branding.

24/08/2025 - source

Latest RingCentral Events (Formerly Hopin) News

RingCentral Rides on Strong Adoption of AI Receptionist with UK Launch - UC Today

RingCentral has launched its AI Receptionist in the UK, following strong adoption in the US. This AI solution, designed for SMEs, automates call handling, appointment booking, and query resolution, supporting English and French. It has achieved rapid growth, with over 3,000 customers by Q2 2025. The technology's success highlights its potential scalability beyond SMEs, addressing universal business communication challenges.

17/09/2025 - source

Business Setting

Brushfire

RingCentral Events (Formerly Hopin)