cuspera logo CUSPERA

Brandwatch vs ListenFirst: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Brandwatch vs. ListenFirst is based on a specific set of business needs and context. The comparison uses 5226 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Brandwatch and ListenFirst

Brandwatch, ListenFirst, Mention, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Brandwatch covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Campaign Management with Social Media, etc.

ListenFirst focuses on Social Media Management with Social Media, Engagement Management with Social Media, Competitive Intelligence with Social Media, Social Media Marketing with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Brandwatch

Focus area

Brandwatch is better than ListenFirst for

Software Failure Risk

  • medium

logo ListenFirst

Focus area

ListenFirst is better than Brandwatch for

Software Failure Risk

  • medium

About

Brandwatch | Digital Consumer Intelligence

ListenFirst Media: advanced social media analytics platform

Age

2005

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

91

42

Total Goals
(we found evidences for)

16

12

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


campaign management

campaign monitoring

campaign analytics



content management

content publishing


competitive intelligence


social media marketing




reputation management





generation of new leads


loyalty management

identify target customers

customise loyalty program


helpdesk management



training & onboarding


customer feedback management


workflow management


sales call management




influencer marketing


sales document management

contract management



lead qualification

lead qualification: demographic


touchpoint management


conversion management



international marketing



lifetime value management


category management


rating and review management



channel management


referral management


knowledge management


sales review & feedback


sales incentive management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Manage risk

  • See 13 more
  • Improve ROI

  • Improve brand engagement

  • Improve digital and social presence

  • Improve efficiency

  • Build brand awareness

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • social media

  • Facebook

  • Instagram

  • mass media

  • television

  • video

  • Twitter

  • user generated content

  • blogs

  • review sites

  • Amazon

  • offline

  • movies

  • phone calls

  • promotions

  • website

  • chat

  • Snapchat

  • omnichannel

  • Facebook page

  • See 17 more
  • social media

  • Facebook

  • Instagram

  • mass media

  • television

  • video

  • Twitter

  • user generated content

  • blogs

  • review sites

  • Amazon

  • offline

  • movies

  • phone calls

  • promotions

  • website

  • chat

  • Snapchat

  • omnichannel

  • Facebook page

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

high

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting