Comparison Summary
This comparison report of Bazaarvoice vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 4969 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bazaarvoice and RaveCapture (formerly TrustSpot)
Bazaarvoice, RaveCapture (formerly TrustSpot), PowerReviews, Yotpo, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bazaarvoice covers Rating And Review Management with Website, Engagement Management with Website, Social Media Management with Social Media, Communication Management with Social Media, etc.
RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Bazaarvoice
Focus area
Bazaarvoice is better than RaveCapture (formerly TrustSpot) for
Software Failure Risk
About
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites
Turn Ordinary Customers into Raving Fans
Age
2005
Financials
M&A
Business Need
Total Processes
(we found evidences for)
88
31
Total Goals
(we found evidences for)
18
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Launch new products
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Enhance customer relationships
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Scale best practices
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Increase average basket value
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Grow market share
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Establish thought leadership
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Improve internal communications
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Improve visibility
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Increase customer life time value
- See 15 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve brand engagement
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Increase customer life time value
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Improve ROI
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Improve consistency
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Scale best practices
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Grow market share
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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social media
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website
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promotions
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e-mail
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video
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review sites
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coupons
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Twitter
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text SMS
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LinkedIn
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Facebook
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Instagram
- See 9 more
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social media
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website
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promotions
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e-mail
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video
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review sites
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coupons
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Twitter
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text SMS
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LinkedIn
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Facebook
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Instagram
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High