Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Scale best practices
-
Improve ROI
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve stakeholder relations
-
Improve efficiency
-
Manage risk
-
Improve visibility
-
Grow market share
-
Improve internal communications
-
Improve consistency
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve navigation
-
Establish thought leadership
- See 13 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Manage risk
-
Scale best practices
-
Improve navigation
-
Improve efficiency
-
Increase customer life time value
-
Improve stakeholder relations
-
Launch new products
- See 7 more
Top Channels
Channels Used
-
offline
-
support groups
-
on premises
-
point of sale
-
e-mail
-
website
-
promotions
-
mobile
-
mobile app
-
phone calls
-
user generated content
-
blogs
- See 9 more
-
offline
-
support groups
-
on premises
-
point of sale
-
e-mail
-
website
-
promotions
-
mobile
-
mobile app
-
phone calls
-
user generated content
-
blogs
- See 9 more
