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ZUORA PLATFORM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: ZUORA PLATFORM
Brand: ZUORA PLATFORM
Rating: 4.28 (116 reviews)

4.28 5

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Unified data for informed decisions

ZUORA PLATFORM Overview

Zuora-analytics tracks subscription business performance through robust trend analyses. New opportunities can be uncovered with this subscription business analytics software.

Use Cases

Customers recommend Proposal & Quote Management, Advertisement, Lifetime Value Management, as the business use cases that they have been most satisfied with while using ZUORA PLATFORM.

Other use cases:

Knowledge Management
Product Marketing
Generation Of New Leads

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Customer Life Time Value are the most popular business priorities that customers and associates have achieved using ZUORA PLATFORM.

Other priorities:

See all business priorities See less business priorities

ZUORA PLATFORM Use-Cases and Business Priorities: Customer Satisfaction Data

ZUORA PLATFORM's features include Dashboard. and ZUORA PLATFORM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also ZUORA PLATFORM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Zuora Insights is our information base, it is like a virtual library that, in addition to knowledge, brings experience to our company and gives us the foundations of a set of productive marketing...." Peer review by Ingrid Andreina O, Director de ventas y marketing

ZUORA PLATFORM, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ZUORA PLATFORM

Top Industries

Education
Media Production

Popular in

Small Business
Enterprise

ZUORA PLATFORM is popular in Education, and Media Production, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on ZUORA PLATFORM Use Cases

What benefits does ZUORA PLATFORM offer for Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well ZUORA PLATFORM solved their E-Commerce Software needs. Cuspera uses 116 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

CASE STUDY Asana

Zuora Billing and Revenue helped Asana move from product-led growth to enterprise sales. Asana faced problems with their old billing system, which could not handle complex contracts and global paymen...ts. Zuora gave Asana a single platform for both simple and complex billing needs. Asana launched new product rate plans faster, going from 10-15 to over 30 per year. The finance team reduced audit work by 20-25%. Automation improved billing accuracy and made the team more productive. Asana can now support global clients and new pricing models quickly.

CASE STUDY LeadDev

LeadDev needed to quickly transform from face-to-face to digital events due to COVID-19. They used Zephr's platform to manage sign-up and access for virtual events in just days. This allowed them to ...host over a thousand paid visitors securely. They increased their subscription base by 50% in 8 months. Zephr enabled them to make instant website changes, enhancing agility and customer experience.

Media Production

CASE STUDY The Financial Times

Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The FT needed a faster, more flexible way to personalize offers and manage paywalls. With Zuora, they ran automated e...xperiments and tailored subscription journeys. Results included a 92% increase in conversion rate, 118% more users moving through the subscription funnel, and a 78% rise in subscriber lifetime value. The solution also reduced manual work and freed up engineering resources.

Health, Wellness and Fitness

CASE STUDY 24 Hour Fitness

Zuora helped 24 Hour Fitness move from a rigid, end-of-life ERP to a flexible billing platform. The company switched from billing on six fixed days to daily billing, making operations smoother and re...ducing manual work. Zuora enabled new membership models, like annual auto-renewal, and improved customer satisfaction. The platform supported 24 Hour Fitness through the pandemic, allowing them to pause and resume billing as needed. Operational efficiency and billing flexibility increased, helping the company adapt and grow.

Media Production

CASE STUDY Raconteur

Raconteur wanted to increase engagement on their website. They faced challenges with data collection and understanding their audience. They used Zephr to implement customizable data capture forms. Th...is allowed them to identify users and connect data to their CRM. As a result, they increased newsletter subscribers from 6,000 to 34,000. They also registered 100 user identities each day and maintained a bounce rate of 40-60%.

Computer Software

CASE STUDY Zoom

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.

Video

Zuora Revenue Analytics Micro Demo

Peers used ZUORA PLATFORM for proposal & quote management and advertisement

ZUORA PLATFORM Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.69/5 ★ Read Reviews (40)
Custom Reports	4.39/5 ★ Read Reviews (28)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.69/5 ★ Read Reviews (40)
Custom Reports	4.39/5 ★ Read Reviews (28)

ZUORA PLATFORM Integrations

ZUORA PLATFORM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.69/5 ★

Read Reviews (12)

Data Export

4.42/5 ★

Read Reviews (8)

Software Failure Risk Guidance

for ZUORA PLATFORM

Top Failure Risks for ZUORA PLATFORM

Zuora, INC. News

Product 16/10/2025

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today

Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.

Awards 15/10/2025

Zuora Recognized as a Leader in 2025 Gartner Magic Quadrant for Recurring Billing ...

Zuora has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications. This acknowledgment highlights Zuora's strong ability to execute and its comprehensive vision in the monetization platform space. Zuora's platform supports diverse revenue models, including subscription and usage-based billing, helping companies adapt to market demands and leverage AI-driven monetization strategies.

Partnership 01/09/2025

Zuora Expands Workday tie-up for Revenue Management - FinTech Magazine

Zuora has expanded its partnership with Workday to enhance revenue management for companies using subscription and usage-based pricing models. This collaboration integrates Zuora's order-to-cash automation platform with Workday Financial Management, offering a unified financial framework. The integration aims to simplify complex billing models and improve compliance and audit processes for consumer-facing businesses.

Partnership 21/08/2025

B2B Innovation : Embedded Finance , AI and Partner Enablement

Zuora and Nuvei have launched an international recurring payments infrastructure aimed at enterprises expanding globally. This partnership offers a unified system to enhance authorization rates, simplify reconciliation, and adapt to market complexities without custom builds, showcasing modularity at scale.

More ZUORA PLATFORM News...

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO