Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

  • Helpdesk Management
  • Lead Analytics
  • Lead Management
  • Conversion Management
  • Contacts History
  • Creating Contact List
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Follow up with leads, customers and referrals...." Peer review by HEC V, REGIONAL LEADER

Peer review evidence (same sources as the product rating summary)

"...We use this for following up on Sponsorships and Partnership development...." Peer review by Stefan S, Business Specialist, Education
"...Before hitting send on an email, Zoho SalesInbox provides its users with contextual contact information including basic info, deal summaries, notes, and the contact s entire history with the organization via timeline view...." Peer review
"...Following our pipe records. if your sales team have issue with following their prospect by e-mail, this toold can be a lot usefull for them...." Peer review by XAVIER S, ★ CEO ★

Popular Business Setting

for Zoho SalesInbox

Top Industries

  • Management Consulting
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Zoho SalesInbox Customer wins, Customer success stories, Case studies

What solutions does Zoho SalesInbox provide for Engaging And Following Up?

What makes Zoho SalesInbox ideal for Communication Management?

What Are the key features of Zoho SalesInbox for Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

lightning

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5

Read Reviews (2)
Custom Reports

4.34/5

Read Reviews (4)
Analytics

4.34/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5

Read Reviews (2)
Custom Reports

4.34/5

Read Reviews (4)
Analytics

4.34/5

Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

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for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE