Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

  • Helpdesk Management
  • Lead Analytics
  • Lead Management
  • Conversion Management
  • Contacts History
  • Creating Contact List
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Before hitting send on an email, Zoho SalesInbox provides its users with contextual contact information including basic info, deal summaries, notes, and the contact s entire history with the organization via timeline view...." Peer review

Peer review evidence (same sources as the product rating summary)

"...We use this for following up on Sponsorships and Partnership development...." Peer review by Stefan S, Business Specialist, Education
"...Before hitting send on an email, Zoho SalesInbox provides its users with contextual contact information including basic info, deal summaries, notes, and the contact s entire history with the organization via timeline view...." Peer review
"...Following our pipe records. if your sales team have issue with following their prospect by e-mail, this toold can be a lot usefull for them...." Peer review by XAVIER S, ★ CEO ★

Popular Business Setting

for Zoho SalesInbox

Top Industries

  • Management Consulting
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Zoho SalesInbox Customer wins, Customer success stories, Case studies

What benefits does Zoho SalesInbox offer for Engaging And Following Up?

What benefits does Zoho SalesInbox offer for Communication Management?

How can Zoho SalesInbox enhance your Lead Engagement process?

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Tata Consultancy Services (TCS) - IT Services - Very Large

TCS to Deploy Zoho’s ManageEngine ITOps in Sovereign Cloud Platform

Mumbai, India

Tata Consultancy Services (TCS) will deploy Zoho's ManageEngine solutions on its SovereignSecure Cloud platform. This partnership targets government and private enterprises in India, focusing on mana...ging cloud and AI workloads while ensuring data sovereignty. ManageEngine's tools will enhance TCS's ability to offer secure cloud services, supporting India's AI-driven transformation.

Read on →
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

lightning

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Custom Reports

4.34/5 ★

Read Reviews (4)
Analytics

4.34/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Custom Reports

4.34/5 ★

Read Reviews (4)
Analytics

4.34/5 ★

Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

?

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

Zoho Corporation Pvt. Ltd News

Product

UK tax compliance with Zoho Books

Zoho Books enhances its UK edition with comprehensive tax compliance capabilities, integrating directly with HMRC's APIs. It supports various tax filing requirements, including VAT, income tax, self-assessment, corporation tax, and CIS filings. The software offers features like digital recordkeeping, automated tracking, and accountant workflows, ensuring streamlined compliance for UK businesses. Zoho Books is accredited by ICB and ICAEW for its robust security and functionality.

Product

App Spotlight: TDS 26AS Reconciliation for Zoho Books

Zoho has introduced the TDS 26AS Reconciliation extension for Zoho Books, automating the reconciliation of 26AS/Form 168 with company books. This integration allows businesses to flag mismatches, automate data syncing, and save over 40 hours per quarter on manual reconciliation, enhancing tax filing accuracy and efficiency.

Product

Pro Tips: 5 ways to simplify 26AS/Form 168 reconciliation in Zoho Books

Zoho Books integrates with Cappitall Want Network for seamless 26AS/Form 168 reconciliation, enhancing tax compliance and reducing manual errors. This integration automates transaction matching, allowing finance teams to focus on exceptions, ensuring smooth ITR filing.

Partnership

Avinashilingam Institute and Zoho Corporation Sign MoU - Afternoonnews

Zoho Corporation and Avinashilingam Institute signed an MoU to enhance academia-industry collaboration. The partnership aims to integrate academic learning with industry practices, offering students professional exposure and opportunities for knowledge exchange. This initiative will focus on learning, innovation, and capability building, strengthening the connection between academic and industry engagement.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE