Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

  • Helpdesk Management
  • Lead Analytics
  • Lead Management
  • Conversion Management
  • Contacts History
  • Creating Contact List
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The platform intelligently organizes leads by columns and folders, and enables advanced CRM filters that help users find emails fast...." Peer review

Peer review evidence (same sources as the product rating summary)

"...the best thing is that you can follow up client to client and organize so that you can find the requirements of each of them...." Peer review by User
"...I love how it tracks email opens...." Peer review by Anonymous Reviewer, Legal Services
"...Follow up with leads, customers and referrals...." Peer review by HEC V, REGIONAL LEADER

Popular Business Setting

for Zoho SalesInbox

Top Industries

  • Management Consulting
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Zoho SalesInbox Customer wins, Customer success stories, Case studies

What solutions does Zoho SalesInbox provide for Engaging And Following Up?

How does Zoho SalesInbox facilitate Communication Management?

What Are the key features of Zoho SalesInbox for Lead Engagement?

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) - Government Agency - Large

Zoho, SMEDAN unleash N20bn digital push for 25, 000 Nigerian MSMEs

Abuja, Nigeria

Zoho partners with SMEDAN to launch a N20 billion digital support program for 25,000 Nigerian MSMEs. The initiative provides Zoho wallet credits for over 60 cloud-based applications and includes trai...ning and technical support. This effort aims to reduce technology adoption costs and enhance digital capabilities for small businesses in Nigeria.

Read on →
 

Galaxy Health Insurance - Insurance - Medium

Galaxy Health Insurance partners with Zoho to build and deploy a scalable, regulator-compliant distribution platform in under three months

Chennai, India

Zoho partnered with Galaxy Health Insurance to create a scalable, regulator-compliant distribution platform. This CRM-led solution enables fast agent onboarding, tele-sales, and customer support, int...egrating with TCS BaNCS for seamless operations. The platform supports complex commission structures and regulatory compliance, enhancing Galaxy's distribution capabilities without increasing operational headcount.

Read on →
 

Krea University - Education - Medium

Zoho Corporation Marks 30 Years, Now Supports Over One Million Organisations

India

Zoho celebrates its 30th anniversary, highlighting its growth to over one million customers and a 20% revenue increase. Krea University expanded its use of Zoho's platform, transforming operations an...d enhancing reliance on Zoho's diverse product suite. The company's commitment to R&D and AI-driven solutions continues to attract major enterprises like Mercedes-Benz India and Union Bank of India.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

Read more →
 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

Read more →
 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

Read more →
lightning

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Custom Reports

4.34/5 ★

Read Reviews (4)
Analytics

4.34/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5 ★

Read Reviews (2)
Custom Reports

4.34/5 ★

Read Reviews (4)
Analytics

4.34/5 ★

Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.88/5 ★

Read Reviews (2)
Data Import

3.26/5 ★

Read Reviews (9)

Few API Integrations for Zoho SalesInbox

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

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Financials

PRIVATE