Zoho SalesInbox: Use-Cases, Insights and Reviews | 2025 Cuspera

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Zoho SalesInbox | Think inside the (in)box. Bring CRM context to all your sales emails

Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

Helpdesk Management
Lead Analytics
Lead Management
Conversion Management
Contacts History
Creating Contact List
Workflow Management

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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

Enter New Markets Internationally Or Locally
Grow Market Share
Improve Visibility
Increase Sales & Revenue
Acquire Customers

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Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Zoho SalesInbox enables users to sell in real time with automated alerts and notifications for follow-up tasks...." Peer review

Popular Business Setting

for Zoho SalesInbox

Top Industries

Management Consulting
Education
Consumer Services

Popular in

Small Business
Large Enterprise
Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Zoho SalesInbox Use Cases

How does Zoho SalesInbox facilitate Engaging And Following Up?

How does Zoho SalesInbox facilitate Communication Management?

How can Zoho SalesInbox optimize your Lead Engagement Workflow?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.88/5 ★

Read Reviews (2)

Data Import

3.26/5 ★

Read Reviews (9)

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

Zoho Corporation Pvt. Ltd News

Product 23/07/2025

Feature spotlight: Settings Customization in Zoho Mail

Zoho Mail introduces Settings Customization, allowing admins to control user interactions and email formatting. This feature enables organizations to enforce brand standards, manage access to tools, and maintain email consistency. Admins can lock font settings, control email viewing, and enforce security measures, tailoring the email experience to organizational needs.

Product 23/07/2025

Automate your remote support workflows with Zoho Assist and Zapier integration

Zoho has integrated its remote support tool, Zoho Assist, with Zapier to automate IT and customer support workflows. This integration allows users to connect Zoho Assist with thousands of other applications, enabling automation of routine tasks without coding. Users can create workflows, known as "Zaps," to trigger actions like sending notifications or logging sessions in CRM systems, enhancing efficiency and focus on resolving customer issues.

Product 20/07/2025

Maximize productivity and profitability: Explore field service automation with Zoho FSM

Zoho FSM enhances field service management by automating job scheduling, technician dispatch, and customer communication. The platform integrates with Zoho CRM, Books, and Desk, offering a unified solution for service workflows. Features include a dynamic dispatch console, mobile app for technicians, and automated billing, improving productivity and customer satisfaction.

Product 17/07/2025

Zoho unveils Zia LLM stack, ASR models, and Agent Studio in major AI push

Zoho has launched its proprietary Zia LLM stack, ASR models, and Zia Agent Studio, marking a shift to an AI-first strategy. The Zia LLM, built on Nvidia's platform, offers models optimized for business use cases, enhancing productivity and reducing costs. The ASR models support English and Hindi, and the expanded Zia Agent Studio includes over 700 pre-integrated actions, reinforcing Zoho's commitment to data sovereignty and privacy.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE