Latest News & Updates on Zoho SalesInbox

Zoho introduces the Grow Payments extension for Zoho CRM, enhancing payment collection by integrating payment requests, reminders, and transaction processing directly within the CRM. This integration... reduces manual effort, improves cash flow, and supports multiple secure payment methods, streamlining the sales process for businesses.
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Zoho Calendar now offers interoperability with Google Calendar, allowing users to view each other's free/busy status across platforms without sharing event details. This integration aims to reduce sc...heduling conflicts and administrative overhead, enhancing productivity for organizations using both calendar systems.
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Zoho introduces Zoho Inventory MCP, integrating AI tools to streamline inventory operations through conversational interfaces. This open standard allows AI assistants to perform tasks like creating p...urchase orders and checking stock availability, enhancing workflow efficiency. MCP maintains existing permissions and approval structures, ensuring secure and controlled operations.
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Zoho CRM now integrates with Google Places API to offer an Autocomplete Address feature. This extension enhances CRM data accuracy by providing real-time address suggestions and automatic field mappi...ng. It supports multiple CRM modules, improving workflows for sales and support teams by reducing manual data entry and errors in billing and shipping information.
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Zoho's messaging app Arattai will remove its username-based account system to comply with new regulatory requirements. This decision follows a government notice to several messaging services, includi...ng WhatsApp, regarding potential online fraud risks associated with username features. Zoho aims to align Arattai with updated privacy standards.
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Zoho Sign has expanded its e-Stamping support across India, allowing businesses to pay stamp duty and collect digital signatures online. This integration with Melento and eDrafter enhances document m...anagement by providing a secure, legally compliant workflow for agreements, supported by India's Information Technology Act.
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Zoho has launched Zia Agents, an autonomous AI workforce integrated into Zoho SalesIQ. These agents dynamically handle customer queries, leveraging data from Zoho and third-party apps to provide cont...ext-aware responses. They can autonomously resolve issues or escalate them with full context when necessary. Zia Agents integrate seamlessly with Zoho CRM and other tools, enhancing customer support automation and conversational AI capabilities.
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Zoho introduces Zoho ToDo, a task management platform integrated within Zoho Mail. It enables teams to manage, delegate, and track tasks alongside emails. Key features include multiple assignees, sub...task generation, and the Bring Your Own Key (BYOK) capability for enhanced security and compliance. The platform aims to streamline project execution and enhance cross-functional visibility.
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Zoho Writer has updated its platform to enhance accessibility and usability, aligning with WCAG 2.1 and 2.2 standards. The update includes keyboard navigation, screen reader compatibility, and visual... adjustments. It also reintroduces the Distribute mode and adds extensions to the Tools menu, with a toolbar that adapts to screen size.
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Zoho has launched Zoho Writer Desktop 4.0, introducing a new GUI, support for ODT, TXT, and Markdown formats, and offline spell checking powered by Zia. The update enhances document editing and manag...ement capabilities, allowing users to work with large files and customize editor settings across platforms including macOS, Windows, and Linux.
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Zoho introduces Zoho Calendar MCP, an open standard that integrates AI assistants with business calendars to automate scheduling and calendar management. This tool allows users to execute multi-step ...workflows through natural language prompts, enhancing productivity by reducing manual scheduling tasks and minimizing errors like double-booking. Key features include event rescheduling, participant availability checks, and secure calendar sharing, all managed through Zoho's enterprise-grade security standards.
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Zoho CRM now integrates with MessageWhiz, enabling real-time SMS and WhatsApp messaging triggered by CRM events. This integration helps businesses automate customer communication, reduce response tim...es, and maintain engagement through preferred channels. Available on Zoho Marketplace, it enhances CRM-driven messaging visibility and efficiency.
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Zoho has introduced Zia, an AI assistant integrated into Zoho Payroll, enabling employees to instantly resolve payroll queries and submit reimbursements. This upgrade aims to streamline HR operations... by automating routine inquiries, enhancing the payroll experience with real-time, AI-driven support.
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Zoho Assist introduces Secure Connect, enhancing unattended remote access security with mandatory multi-factor authentication (MFA). This feature ensures technicians verify their identity before acce...ssing devices, reducing credential-based vulnerabilities. Key capabilities include MFA-gated access, reauthentication timeouts, and device exclusions, providing robust security without altering technician workflows.
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Zoho has integrated its Billing platform with AI assistants like Claude, ChatGPT, and Gemini using the Model Context Protocol (MCP). This integration allows AI to interact directly with billing data,... enabling tasks like generating invoices and assessing renewal risks through conversational interfaces. The integration enhances billing operations by automating data retrieval and action execution, improving efficiency and control.
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Zoho has launched the 'Nathu La' server, developed in India for internal use, focusing on optimizing its tech stack. The server, powered by Intel Xeon 6 processors, supports virtualization, HPC, AI i...nference, and storage applications. It aims to reduce operational costs by 20-30% and power consumption by 12-18%. Zoho has no plans to commercialize the server.
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Zoho has introduced Zoho Recruit MCP, an open standard that integrates Zoho Recruit with AI tools like Claude and ChatGPT. This integration allows recruiters to use natural language prompts to analyz...e recruitment data, identify hiring bottlenecks, and generate insights. The tool is available at no additional cost and offers configurable permissions for data interaction.
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Zoho has launched its Nathu La server, designed in India, to optimize AI workloads and reduce costs. The server, built around Intel Xeon 6 processors, offers 12-18% lower power consumption and 20-30%... lower total cost of ownership. Zoho plans to deploy these servers internally across its data centers to enhance efficiency and control over AI inference costs.
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Zoho has launched Nathu La, an India-designed server platform, to reduce AI infrastructure costs and improve efficiency. Developed with Intel, the server aims to lower power consumption and total cos...t of ownership by 20–30%. Zoho plans to deploy these servers in its data centers, enhancing control over its technology stack and reducing reliance on foreign vendors.
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Zoho has launched its first in-house AI server platform, Nathu La, to reduce infrastructure costs and enhance control over computing operations. Developed with Intel, the platform is already in use w...ithin Zoho's data centers, promising to cut power consumption by 12-18% and reduce total ownership costs by 20-30%. This move marks Zoho's entry into the hardware space, focusing on internal deployment rather than commercial sales.
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Zoho has launched Nathu La, a server platform designed in India, optimized for virtualization, storage, HPC, and AI inference workloads. This platform, developed at Zoho's Nagpur R&D center, offers 1...2% to 18% lower power consumption and 20% to 30% lower total cost of ownership, leveraging Intel Xeon 6 processors.
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Zoho has launched its first locally designed server, Nathu La, aimed at optimizing AI inference and reducing data center costs. Developed in-house with Intel's collaboration, the server features Inte...l Xeon 6 processors and offers significant power and cost savings. It supports the Open Compute Project and aligns with India's tech sovereignty initiatives, emphasizing modularity and security.
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Zoho's SalesIQ Summer '26 release introduces Agentic Intelligence, enhancing customer engagement with AI-driven empathy. Key features include Zia Agents for autonomous customer query resolution, seam...less integrations with AI providers like Anthropic and Google AI, and expanded WhatsApp capabilities for multilingual outreach. The update also improves workflow automation and video calling, emphasizing empathy in customer interactions.
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Zoho has launched Nathu La, an indigenously designed server developed in collaboration with Intel, aimed at reducing technology import reliance. The server, based on Intel Xeon 6 processors, offers 1...2-18% lower power consumption and 20-30% lower total cost of ownership, benefiting AI inference applications. This marks a significant step for Zoho in owning its full technology stack from hardware to applications.
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Zoho Corporation has launched Nathu La, an in-house designed server, to enhance its technology stack. The server, developed with Intel's collaboration, reduces power consumption and total cost of own...ership. It supports virtualization, HPC, AI inference, and storage applications, aligning with India's digital initiatives and promoting technological sovereignty.
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Zoho introduces MCP for Bigin, enabling AI tools like ChatGPT to access CRM data for automation and insights. This integration allows users to perform tasks like email campaigns and deal analysis wit...hout manual input, enhancing CRM efficiency.
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Zoho introduces an AI virtual assistant for Zoho Projects, enhancing business efficiency through improved project management automation and AI integration.

Lead Mapper, a new extension for Zoho CRM, enhances field sales operations with features like interactive maps, AI-driven route planning, and territory management. It automates routine tasks, allowin...g sales reps to focus more on selling, and learns from team activities to optimize workflows.
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Zoho has launched the Zoho MCP Server, a platform that integrates conversational AI with payment operations, enabling businesses to manage payments, refunds, and customer records through natural lang...uage interfaces. This innovation positions Zoho as a leader in AI-driven business automation, challenging SaaS and fintech competitors by embedding payments into conversational workflows. The platform emphasizes security and compliance, aiming to modernize enterprise payment processes.
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Zoho Sign has integrated with Microsoft SharePoint, allowing users to import, sign, export, and automatically back up documents within SharePoint. This integration simplifies workflows by enabling se...cure, legally binding digital signatures directly from Zoho Sign, enhancing document turnaround and security. Future updates will further integrate Zoho Sign's capabilities into SharePoint.
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Zoho Creator has achieved HDS certification, allowing it to host personal health data in compliance with French law. This certification, crucial for healthcare projects in France, ensures data securi...ty and governance on Zoho's EU-owned infrastructure. It opens opportunities for building healthcare applications like patient management and clinical workflow tools.
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Zoho Mail has launched Client Scripting, enabling JavaScript automation within email workflows. This feature allows for task automation, compliance enforcement, and integration with business systems,... positioning Zoho Mail as a workflow-aware platform. This advancement targets regulated sectors like BFSI, healthcare, and government, challenging competitors like Microsoft and Google by embedding programmable logic directly into the email client.
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Zoho has launched early access to its new "CRM for Everyone" initiative, aiming to democratize CRM usage across various teams on a unified platform. This move is designed to enhance accessibility and... collaboration within organizations by providing a comprehensive CRM solution.
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Zoho Survey highlights a significant password security threat, emphasizing vulnerabilities in current password practices. The survey underscores the need for stronger security measures to protect use...r data.
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Zoho's report, "The State of Workforce Password Security in 2026," highlights critical insights into current password management challenges. It reveals that 59% of employees use over 15 applications ...daily, increasing security risks. The report emphasizes the need for improved visibility and AI readiness, with only 8% of organizations prepared to deploy AI-powered security. Zoho advocates for a shift towards Zero Trust architectures to enhance security.
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The WooCommerce for Zoho Inventory integration, developed by Roadmap Studios (now CommerceBird), offers a certified solution to synchronize products, orders, and customer data between WooCommerce and... Zoho Inventory. This integration eliminates manual data entry, ensures real-time inventory updates, and provides a unified customer management system, enhancing operational efficiency for B2B and B2C merchants.
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Zoho introduces Zoho Books MCP, an AI-powered accounting solution that integrates with AI tools like Claude and ChatGPT. This open protocol, Model Context Protocol (MCP), allows users to perform acco...unting tasks via chat prompts, enhancing efficiency and accuracy. It enables seamless financial transactions, real-time insights, and integration with other business tools while ensuring security and compliance.
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Zoho Assist offers a comprehensive remote access solution with features like mobile device access, file transfers, and unattended access. It provides affordable pricing plans, including a free versio...n for personal use. While it supports multiple platforms, performance can be laggy compared to competitors. Zoho Assist integrates with tools like Google Workspace and Microsoft Teams, emphasizing its business focus.
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The article reviews Zoho Assist, a remote access software, highlighting its feature-rich offerings like mobile device access and remote support sessions. It notes the software's affordability and com...prehensive free version but criticizes its laggy performance and complex plans. Zoho Assist's unique ability to remotely control Samsung Android devices and its integration with platforms like Google Workspace and Microsoft Teams are emphasized.
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The article explores how Zoho CRM aids capital funding companies in streamlining operations for startups. It highlights Zoho CRM's role in organizing workflows, managing investor relations, and suppo...rting deal flow. Key features include lead capture, KYC verification, evaluation consistency, legal process management, funding approval tracking, and financial management. Integrations with Zoho Books and Zoho Marketing Automation enhance efficiency, making the CRM a vital tool for capital funding operations.
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Zoho has expanded its Tap to Pay feature in Zoho Books for Stripe users to more countries, including Malaysia. This contactless payment method allows businesses to accept payments via NFC-enabled mob...ile devices without additional hardware. Transactions are automatically recorded in Zoho Books, streamlining accounting processes. The feature is available on both Android and iOS platforms.
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Zoho's Chief Scientist, Sridhar Vembu, announced ongoing updates to the Arattai messenger, including the development of end-to-end encryption for group chats. Arattai, positioned as an alternative to... WhatsApp, is receiving weekly enhancements, such as improved search functionality. Zoho aims to perfect the product before increasing marketing efforts, focusing on features like voice quality and data privacy.
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Zoho Analytics introduces a new integration with Tally Prime, enabling seamless data synchronization for finance teams. This connection eliminates manual data exports and updates, providing live KPIs... and automated dashboards. Users can leverage features like drag-and-drop report building and Zia's AI-driven insights for enhanced financial analysis. This integration simplifies reporting and enhances productivity for finance teams using both platforms.
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Twilio Chat Messenger by Amatec integrates with Zoho CRM, enabling real-time messaging within the platform. This extension connects Twilio messaging accounts with Zoho CRM, allowing teams to maintain... contextual communication without switching tools. Key features include secure chat history storage, real-time messaging, and notifications within Zoho CRM, enhancing productivity and decision-making.
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Zoho has launched the Zoho Vault desktop app for Windows and Mac, enhancing password management with features like end-to-end encryption, multi-account support, and offline access. The app integrates... with Apple Spotlight and supports biometric unlock via Touch ID, Face ID, and Windows Hello, providing a secure and efficient user experience.
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Zoho Books now supports end-of-year submissions and tax returns for Making Tax Digital (MTD) for Income Tax. This update allows sole traders and landlords to complete their entire MTD journey within ...Zoho Books, ensuring compliance with HMRC requirements. The software facilitates comprehensive financial reporting, including business income adjustments and other income sources, providing an end-to-end solution for digital tax filing.
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Zoho Corporation has launched its first data centers in Dubai and Abu Dhabi, part of a AED 100 million investment in the UAE. These centers will host over 100 cloud-based solutions from Zoho and Mana...geEngine, supporting local data storage and the National Cybersecurity Agenda. The centers are certified by DESC and compliant with multiple international standards, enabling service to government and local businesses.
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Zoho has launched Zoho ERP, a comprehensive AI-native enterprise resource planning solution, from its office in Kumbakonam, Tamil Nadu. This platform aims to help Indian businesses scale efficiently,... offering features like low-code capabilities, AI-driven customizations, and compliance with local regulations. Zoho ERP supports various industries, including manufacturing and retail, and is available immediately in India.
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Zoho Sign introduces a delegated signing feature, allowing users to authorize colleagues to sign documents on their behalf. This feature ensures quick document turnaround, maintains accountability, a...nd supports business continuity by enabling seamless operations even when primary signatories are unavailable.
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Zoho has launched Zoho MCP (Model Context Protocol), a new protocol enabling AI-driven interoperability across apps. MCP allows AI agents to execute tasks across Zoho's ecosystem and over 300 third-p...arty tools, transforming workflows by automating multi-app tasks with natural language prompts. This innovation enhances efficiency by unifying data and enabling seamless AI actions, marking a shift towards interconnected, intelligent work environments.
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Zoho founder Sridhar Vembu highlighted India's investment in small, resource-efficient AI models at the India AI Impact Summit. He noted Zoho's rapid AI deployment in software development, leading to... significant productivity gains. Zoho plans to expand AI adoption company-wide next year, leveraging India's youthful, tech-savvy population.
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Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management - VoIP Review

Zoho Writer introduces webhook support in its merge templates, enabling real-time document generation triggered by events from form builders and business apps. This feature allows seamless integratio...n with Zoho Flow, Zapier, and other tools, enhancing document workflows. Additionally, Zoho Analytics can now be used as a data source in Writer's merge templates, ensuring up-to-date business reports.
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Zoho Vault introduces new accessibility controls, adhering to WCAG AA standards. Enhancements include screen reader compatibility, customizable font adjustments, and adaptive accessibility profiles. ...Features like ADHD-Friendly Mode and Epilepsy-Safe Mode cater to diverse needs, ensuring an inclusive security experience. Zoho Vault aims to empower all users by removing digital barriers.
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Zoho introduces Queue Stats for Zoho Voice, offering real-time analytics on call queues to improve customer experience. It identifies blind spots like missed conversations and capacity issues, enabli...ng proactive management. Key metrics such as service levels and first-call resolution are centralized, allowing for informed staffing and operational decisions.
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Zoho Calendar introduces Meeting Co-Host support, allowing multiple hosts to manage meetings through Zoho Meeting integration. Co-hosts can start/end meetings, manage participants, and handle in-meet...ing interactions, enhancing flexibility and reliability in hybrid environments. This feature aims to prevent disruptions and improve meeting efficiency by sharing administrative responsibilities.
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Zoho has launched an advanced analytics connector for Zoho ERP, integrating it with Zoho Analytics. This connector provides real-time dashboards and AI-powered insights, enabling businesses to derive... actionable insights from their ERP data. It includes over 100 pre-built dashboards and supports role-based access, allowing different teams to access relevant data. The integration enhances decision-making by combining ERP data with other sources for a unified business view.
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Zoho Flow introduces AI-powered features to enhance workflow automation. Users can now create workflows using natural language, with Zoho's AI, Zia, converting prompts into flow templates. New utilit...ies include content generation, email labeling, and agentic actions for real-time decision-making. These enhancements aim to simplify automation and reduce manual intervention.
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Zoho introduces a new branding feature for Zoho Webinar, allowing users to customize registration pages with logos, banners, and speaker profiles. This feature enhances credibility and engagement, of...fering up to 30% more registrations. Users can choose from various templates and layouts, adding up to 15 speakers, and tailor pages for different industries like marketing and healthcare.
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Zoho Books has enhanced its Banking module with AI-driven features for smarter automation and improved efficiency. Key updates include AI-powered bank reconciliation, centralized bank rules, Quick Ca...tegorize for bulk transactions, and expanded bank feed coverage. These enhancements aim to reduce manual effort, improve accuracy, and provide better control, making financial management more intuitive for businesses.
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Zoho ZeptoMail has renamed its "Mail Agents" to "Agents," reflecting a broader vision for the platform's future. This change is part of Zoho's strategy to enhance ZeptoMail's communication capabiliti...es, automation, and integrations. The update is purely nominal, with no changes to existing functionalities or user setups.
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Zoho has launched a new ERP platform targeting small and medium enterprises (SMEs) in India. This platform aims to address challenges such as high costs, long implementation cycles, and consultant de...pendence that hinder ERP adoption among smaller firms. The ERP integrates Zoho's existing accounting, inventory, and operations software into a single suite, with AI features for automation and reporting. Zoho plans to expand this offering globally after the initial rollout in India.
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Zoho has launched Zoho ERP in India, designed to streamline business operations across various industries. The software integrates financials, supply chain, sales, and compliance into a single platfo...rm, enhanced by Zia, an AI that provides contextual intelligence. Zoho ERP aims to support businesses of all sizes with adaptable, comprehensive solutions, offering a 14-day free trial for new users.
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Zoho Books has launched CT600 and Final Accounts filing capabilities for micro-entities in the UK. This update allows businesses to generate statutory accounts and file Corporation Tax returns direct...ly to HMRC and Companies House. The features include iXBRL export, approval flows, and direct submission, enhancing Zoho Books as a comprehensive accounting platform for tax compliance.
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Zoho's Office Integrator 2025 introduced PDF editing capabilities, enhanced Zoho Writer, Sheet, and Show with new features like password protection and regex functions, and added role-based permissio...ns and flexible payment options. For 2026, Zoho plans to offer personalized forms, dynamic spreadsheets, and integration with Google Cloud and Microsoft Azure.
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Zoho Sign, Zoho's digital signature solution, has been officially approved by the Israel Tax Authority for remote signing. This approval, valid until August 31, 2026, ensures compliance with security... and regulatory standards, allowing tax professionals in Israel to use Zoho Sign for document signing. The solution integrates with Zoho's apps and external platforms, enhancing operational efficiency for financial service providers.
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Zoho has announced the integration of SAP Business One with Zoho Flow, enabling businesses to automate workflows and connect SAP B1 with other applications. This integration allows users to streamlin...e operations, such as sales order automation and customer onboarding, while maintaining ERP-grade security through Zoho Flow's On-Prem Agent. The integration is available for Zoho Flow Professional plan users and those using Zoho Flow via Zoho One or Zoho Creator 6.
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Zoho Sheet introduces new features to enhance data entry and collaboration. Updates include multi-select picklists, web forms for data collection, and workflows for streamlined collaboration. Users c...an now mark spreadsheets as final to prevent changes and receive email notifications for edits. The platform also increases its capacity, supporting up to 10 million cells per spreadsheet.
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Zoho introduces a one-click migration feature for ZeptoMail, enabling seamless transitions for Postmark and SendGrid users. This feature allows users to migrate domains, email templates, suppression ...lists, and webhooks without manual intervention, ensuring a smooth transition of transactional email data. The process involves a few simple steps and provides a retry option for any migration failures.
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Zoho has introduced Contractor Payroll for Indian businesses within its Zoho Payroll platform. This new feature allows companies to manage contractors alongside full-time employees, offering seamless... onboarding, compliance automation, and flexible payment options. It integrates with Zoho Books, Zoho People, and Zoho Expense, ensuring unified payroll processing. Available at no extra cost from the Standard Plan, it aims to simplify payroll management for diverse, modern teams.
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Zoho launched Zoho Spend and Zoho Billing Enterprise Edition, enhancing its Finance and Operations Platform for large businesses. Zoho Spend offers comprehensive spend management, including payroll a...nd AP automation, while Zoho Billing supports complex billing strategies and revenue recognition. Both solutions integrate AI for automation and insights, improving financial decision-making and operational efficiency.
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Zoho has launched Zoho Billing Enterprise Edition and Zoho Spend, expanding its finance product portfolio. The new platforms cater to large enterprises, offering advanced billing and unified spend ma...nagement solutions. Zoho Billing supports various pricing models and regional tax regulations, while Zoho Spend integrates payroll and automates procurement processes to enhance financial visibility and governance.
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Zoho Payroll has expanded its availability to Canada, offering businesses automated payroll processing with compliance to federal and provincial laws. The software supports multiple pay frequencies, ...employee management, and integrates with Zoho Books and Zoho Expense for seamless operations. Features include a self-service portal for employees and compliance with Canadian tax regulations.
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Zoho has launched its Zoho POS solution in Saudi Arabia, featuring VAT compliance and a fully localized Arabic interface. This cloud-based point-of-sale system helps retailers manage inventory, billi...ng, and customer interactions. It supports multiple languages, integrates with Zoho Books and other platforms, and offers features like loyalty management and dynamic pricing. The service is available for SAR 39 per month.
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ManageEngine has enhanced its CloudSpend platform with a new multi-portal architecture, targeting managed service providers and multi-tenant enterprises. This update introduces features for dedicated... client environments, AI-driven cost-saving recommendations, and automated billing, aimed at improving cloud cost management and compliance. The platform supports major cloud providers and offers a flexible pricing model.
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Zoho has launched a new version of Zoho One, integrating over 50 applications into a unified platform. This update enhances user experience with a single dashboard for approvals, a new Action Panel, ...and improved dashboards. The platform also introduces Vani for team collaboration and Zia Hubs for AI-driven insights. These changes aim to streamline workflows and improve productivity.
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Zoho's messaging platform, Arattai, is set to enhance user privacy with a mandatory end-to-end encryption upgrade. Announced by Zoho's co-founder Sridhar Vembu, the update includes a redesigned archi...tecture and improved performance. Initially, the encryption will cover one-to-one conversations, with group chats to follow. The rollout, currently in final testing, aims to strengthen Arattai's position as a secure communication tool.
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Zoho Corporation has signed an MoU with the Indian Army to support the JAI mission, focusing on indigenous digital transformation. The partnership aims to develop secure digital platforms, foster app...lication-oriented R&D, and enhance technology skills within the Army. This collaboration underscores the role of homegrown tech firms in India's defense modernization efforts.
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Zoho has partnered with the Indian Army to support its digital transformation under the JAI mission. The collaboration involves developing digital solutions and enhancing the technology skills of Arm...y personnel. This initiative aims to foster application-based R&D and create secure, sustainable technologies for military operations.
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Zoho Corporation and Pondicherry University have signed an MoU to collaborate on research in material science and energy technology. This partnership aims to build a talent pool, foster innovation, a...nd create jobs in rural and semi-urban areas.
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Deloitte India and Zoho have formed a strategic alliance to enhance digital transformation for mid-market and enterprise firms in India. This collaboration will leverage Zoho's cloud-based solutions ...and Deloitte's industry expertise to deliver tailored, high-impact solutions across sectors like healthcare, NBFCs, and eCommerce. The alliance aims to streamline operations, boost productivity, and drive growth through joint go-to-market strategies and industry-specific solutions.
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Zoho and MapmyIndia have integrated mapping intelligence into Zoho CRM. This collaboration enhances Zoho CRM's capabilities by incorporating advanced mapping features, allowing users to visualize and... analyze geographic data within the CRM platform.
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Zoho and MapmyIndia have partnered to integrate advanced location intelligence tools into Zoho CRM, marking India's first indigenous CRM-geospatial integration. This collaboration enhances Zoho CRM's... capabilities with features like address capture and sales route optimization, supporting Indian businesses in sales planning and logistics with local data.
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MapmyIndia has partnered with Zoho CRM to enhance its customer relationship management capabilities. This collaboration aims to integrate MapmyIndia's mapping solutions with Zoho's CRM platform, offe...ring improved location-based services for businesses.
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Zoho and MapmyIndia have integrated MapmyIndia's location-based tools into Zoho CRM. This collaboration allows Zoho CRM users to access features like Address Capture and Nearby Lead Finder within the... CRM, enhancing sales operations with location intelligence. The integration aims to support Indian businesses by combining business and spatial intelligence, and is now available to Zoho CRM users across India.
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Mercedes-Benz India and Zoho have launched SKYLine, a bespoke Dealer Management System built on Zoho CRM, designed to enhance customer experience through a decentralized architecture. This system int...egrates real-time analytics, automation, and AI-driven insights, offering a seamless customer journey across Mercedes-Benz's dealership network in India. The collaboration highlights Zoho's technological prowess and commitment to innovative solutions.
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Zoho reported a 21% increase in revenue to Rs 13,544 crore for FY25, driven by its Zoho Suite and ManageEngine products. Despite revenue growth, profit declined by 3.3% to Rs 3,191 crore due to incre...ased spending on employee benefits and marketing. North America remained the largest market, contributing 41% of operating revenue.
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Zoho's revenue nearly doubled over three years, reaching Rs 12,313 crore in FY25, with Asia contributing 30% to global revenue. Despite revenue growth, profits declined by 3.3% due to rising costs, p...articularly in employee benefits and advertising. North America remains Zoho's largest market, generating 41% of revenue, while its flagship Zoho Suite and ManageEngine products are key revenue drivers.
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Zoho reported Rs 12,313 crore in revenue and Rs 3,191 crore in profit for FY25, marking a 17.8% growth in revenue. The company's flagship products, ManageEngine and Zoho, drove the growth. North Amer...ica was the largest market, contributing 41% of revenue. Despite increased costs, Zoho remains focused on expanding in the domestic market with new offerings like Zoho Pay.
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Zoho Analytics has been named an Overall Leader in the 2026 Wisdom of Crowds® Business Intelligence Market Study by Dresner Advisory Services. The company excelled in the Customer Experience and Vend...or Credibility models for the fifth consecutive year, highlighting its product strength and value. Zoho also achieved a perfect Recommend score, indicating high user satisfaction and trust.
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Zoho Mail has been awarded the SE Labs Security Award 2026 for Enterprise Email Security Service. This recognition highlights Zoho's commitment to providing robust email security solutions, including... advanced threat protection and Zoho eProtect, which safeguard against spam, phishing, and other email threats. The award underscores Zoho's ongoing investment in cybersecurity technologies.
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Zoho RPA has been recognized as a Leader in the 2026 RPA Technology Value Matrix by Nucleus Research. This accolade highlights Zoho's robust native development, intelligent document processing, and m...ulti-platform support. The platform's capabilities in automation, AI integration, and enterprise-wide impact underscore its leadership in the robotic process automation market.
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Zoho has been recognized as a Niche Player in the 2026 Gartner Magic Quadrant for Document Management. This acknowledgment highlights Zoho's advancements in AI, workflow automation, and secure conten...t management, reflecting its strategic evolution in the document management space.
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Zoho Backstage has been recognized as a Leader in the SPARK MatrixTM: Event Experience Platform, Q4 2025 by QKS Group. This accolade highlights Zoho's comprehensive technology and customer impact in ...the event management space. Zoho Backstage offers features like zero-commission ticketing, personalized attendee journeys, and real-time analytics, enhancing event execution efficiency and engagement.
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Zoho addressed a payment issue with FlexyPe, attributing the error to a payment gateway malfunction. The company clarified the situation to reassure stakeholders and maintain transparency.

A Bengaluru resident claims an accounting error in Zoho's software affected his financial records. Zoho has acknowledged the issue and is working on a resolution.

Zoho Corporation celebrates its 30th anniversary, now supporting over one million organizations globally. The company has seen a 32% increase in customers and a 20% rise in revenue in 2025. Zoho's AI...-powered, cloud-based solutions are popular among enterprises, with notable clients like Mercedes-Benz India and Union Bank of India. The company emphasizes customer value and continuous R&D investment.
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Zoho Corporation has opened a new office in Parramatta, Sydney, marking a significant expansion in Australia and New Zealand. This move supports Zoho's growing local team and customer base, reflectin...g a 30% increase in customers and 44% in channel partners. The new office aims to strengthen Zoho's presence and support its enterprise IT management division, ManageEngine, amidst rising AI adoption.
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Zoho has opened a new office in Parramatta, Sydney, to support its growing presence in Australia and New Zealand. This expansion follows significant growth in the region, including a 30% increase in ...customers and a 44% rise in channel partners. The new office will house teams from Zoho and its IT management division, ManageEngine, which also reported substantial growth. The move aims to strengthen Zoho's regional footprint and support larger enterprises with its unified platform approach.
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Zoho has launched its first datacentres in the UAE, located in Dubai and Abu Dhabi, to enhance cloud adoption and support data sovereignty. These facilities will host over 100 cloud-based solutions, ...including Zoho's business applications and ManageEngine's IT management tools. This move aligns with the UAE's digital strategy and aims to facilitate cloud migration in regulated sectors by offering local data storage and processing.
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