Zafin Overview

Zafin offers a cloud-native SaaS platform for managing pricing and billing products in banking. Customer experiences are elevated through Zafin's transformative technology.

Use Cases

Customers recommend Products & Pricelist Management, Rating And Review Management, Product Marketing, as the business use cases that they have been most satisfied with while using Zafin.

Other use cases:

  • Loyalty Management
  • Proposal & Quote Management
  • Lead Qualification: Technographic
  • Digital Marketing
  • Lifetime Value Management
  • Workflow Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zafin.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
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Zafin Use-Cases and Business Priorities: Customer Satisfaction Data

Zafin's features include Personalization, Recording, Gamification, etc. and Zafin support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Zafin analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Some vendors quoted us six months or even a year...." Peer review by Anan Makhlouf, National Bank of Abu Dhabi, National Bank of Abu Dhabi

Zafin, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zafin

Top Industries

  • Banking

Popular in

  • Enterprise

Zafin is popular in Banking, and is widely used by Enterprise,

Comprehensive Insights on Zafin Use Cases

How can Zafin optimize your Products & Pricelist Management Workflow?

How can Zafin enhance your Product Marketing process?

How can Zafin optimize your Loyalty Management Workflow?

How can Zafin enhance your Proposal & Quote Management process?

15 buyers and buying teams have used Cuspera to assess how well Zafin solved their Revenue Management needs. Cuspera uses 751 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Banking

CASE STUDY A leading bank

Zafin Managed Rates Engine helped a leading bank with over $200B in deposits fix slow, manual rate management. The bank used to take days to change rates, risking $1M per day in lost opportunity. Zaf...in's platform automated rate changes, letting the bank act in real time. The bank now saves $20 million every quarter. All rate processes are now 100% automated, boosting efficiency and profits.

Banking

CASE STUDY A leading regional bank in the United States

Zafin helped a leading U.S. regional bank boost deposits by 25%. The bank faced challenges with siloed product management and needed to attract and retain more deposits. Zafin's intelligent, automate...d rate campaigns unified data across core systems. The solution enabled real-time, relationship-based offers and accurate tracking of new money. The bank achieved 100% automated offer execution, cutting errors and overhead, and ensured compliance while driving sustained growth.

Banking

CASE STUDY Tier 1 US bank

Zafin’s platform helped a Tier 1 US bank automate its money market rate management. The bank faced slow, manual rate adjustments that caused revenue loss and inconsistent pricing. Zafin enabled autom...ated, API-driven rate workflows and centralized rate management. The bank achieved $20M+ in quarterly savings, 100% automation of rate workflows, a 50% increase in customer satisfaction, and a 23% reduction in manual rate assignments. The solution improved operational agility and pricing accuracy without changing the bank’s core system.

Banking

CASE STUDY A mid-sized US bank

Zafin helped a mid-sized US bank modernize its pricing and offer personalized promotions. The bank used Zafin to automate member enrollment in rate campaigns and segment offers by customer behavior. ...The solution enabled the bank to target deposit growth and manage liquidity risk. In less than six months, the bank saw a projected 25% increase in deposit balances. The bank also reduced time-to-market for new offers and improved product governance.

Banking

CASE STUDY A leading full-service bank in the Gulf region

Zafin helped a leading full-service Gulf bank fix pricing and operational issues. The bank used Zafin’s platform to centralize pricing for over 100 products and automate deal processes. Real-time int...egrations and automation improved onboarding and customer experience. The bank achieved ROI in under 12 months. Annual revenue increased by over $3 million, with more than $1 million from real-time quote and charge features.

Banking

CASE STUDY A mid-sized Australian retail bank

Zafin Product & Pricing helped a mid-sized Australian retail bank cut time-to-market by 30%. The bank struggled with slow product launches and complex pricing systems. Zafin's unified platform automa...ted offer management and centralized product catalogs. The solution processed 34 million events monthly and improved compliance. Home loan settlement times dropped from weeks to days. The bank now delivers faster, more personalized services.

Video

Zafin Integrate & Orchestrate (IO)

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Frequently Asked Questions(FAQ)

for Zafin

What is Zafin?

Zafin is an enterprise product and pricing platform that turbocharges innovation and customer-centricity bank-wide building relationships, increasing efficiency, ensuring regulatory compliance and accelerating digital transformation. It helps banks across the globe re-architect to separate product and pricing capabilities from core processors.

Zafin offers a product and pricing lifecycle management (PPLM) platform which allows banks to manage products, pricing, loyalty and billing across the entire client relationship, enabling banks to deepen customer relationships by uniting common customers, product, pricing and billing functions in one integrated service.

Key features include build relationships, increase efficiency, ensure regulatory compliance, and accelerate digital transformation.

What is Zafin used for?

Zafin is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Products & Pricelist Management, Rating And Review Management and Product Marketing .

What are the top features of Zafin?

Personalization, Recording and Gamification are some of the top features of Zafin.

What are Zafin alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Zafin.

Where is Zafin located?

Zafin is headquartered at 330 Bay St., 9th Floor Toronto, Ontario M5H 2S8.
lightning

Peers used Zafin for products & pricelist management and rating and review management

Zafin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Zafin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zafin

Zafin Labs Technologies Ltd. News

Customer

Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog

Kiwibank has successfully implemented Zafin's centralized Product Catalog, enhancing its core banking transformation. This deployment simplifies product management, boosts operational efficiency, and accelerates time-to-market. It marks the first step in Kiwibank's broader journey with Zafin's SaaS platform, aiming to drive innovation and improve customer value.

Customer

Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog

Kiwibank has successfully deployed Zafin's centralized Product Catalog, enhancing its banking transformation program. This platform unifies product information, improving operational efficiency and product lifecycle management across Kiwibank's offerings. The deployment is a key step in Kiwibank's strategy to innovate and meet evolving customer needs, supported by Zafin's SaaS platform.

Partnership

Zafin Integrates ChatGPT Enterprise to Accelerate Platform Development and Help Banks Compete

Zafin has integrated ChatGPT Enterprise from OpenAI into its platform development and delivery processes. This collaboration aims to enhance development speed, improve product quality, and better support banks in their competitive efforts. By embedding AI and investing in training, Zafin seeks to drive innovation and deliver greater customer value.

Product

Zafin integrates ChatGPT Enterprise to accelerate bank innovation - IBS Intelligence

Zafin has integrated ChatGPT Enterprise into its product development and delivery processes to enhance digital transformation and support banks in offering customer-centric solutions. This integration aims to modernize banking infrastructure, improve development efficiency, and maintain compliance with regulatory standards. Zafin's adoption of generative AI focuses on secure collaboration, platform delivery acceleration, and augmenting human capabilities, aligning with its Responsible AI Governance Framework.

Zafin Labs Technologies Ltd. Profile

Company Name

Zafin Labs Technologies Ltd.

Company Website

//zafin.com

HQ Location

330 Bay St., 9th Floor Toronto, Ontario M5H 2S8

Employees

251-500

Social

Financials

SERIES B