Zafin Overview

Zafin offers a cloud-native SaaS platform for managing pricing and billing products in banking. Customer experiences are elevated through Zafin's transformative technology.

Use Cases

Customers recommend Products & Pricelist Management, Rating And Review Management, Product Marketing, as the business use cases that they have been most satisfied with while using Zafin.

Other use cases:

  • Loyalty Management
  • Proposal & Quote Management
  • Lead Qualification: Technographic
  • Digital Marketing
  • Lifetime Value Management
  • Workflow Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zafin.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
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Zafin Use-Cases and Business Priorities: Customer Satisfaction Data

Zafin's features include Personalization, Recording, Gamification, etc. and Zafin support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Zafin analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The Era World Rewards program builds client loyalty and increases activity, while deepening relationships and trust...." Peer review by Adam Aussenberg, Manager, Beyond Banking Services, ČSOB

Zafin, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zafin

Top Industries

  • Banking

Popular in

  • Enterprise

Zafin is popular in Banking, and is widely used by Enterprise,

Comprehensive Insights on Zafin Use Cases

Why is Zafin the best choice for Products & Pricelist Management?

How does Zafin facilitate Product Marketing?

What benefits does Zafin offer for Loyalty Management?

How does Zafin address your Proposal & Quote Management Challenges?

21+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well Zafin solved their Revenue Management needs. Cuspera uses 751 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Banking

CASE STUDY A mid-sized US bank

Zafin helped a mid-sized US bank modernize its pricing and offer personalized promotions. The bank used Zafin to automate member enrollment in rate campaigns and segment offers by customer behavior. ...The solution enabled the bank to target deposit growth and manage liquidity risk. In less than six months, the bank saw a projected 25% increase in deposit balances. The bank also reduced time-to-market for new offers and improved product governance.

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Banking

CASE STUDY A leading Canadian bank

Zafin’s platform helped a leading Canadian bank overcome legacy system barriers to deliver targeted, personalized offers. The bank used Zafin to quickly launch 52 dynamic offers and automate campaign... workflows. They rewarded customers with cash bonuses, fee waivers, and loyalty points. The solution led to $3M+ in quarterly cost savings and a projected $44M revenue uplift over 5 years. Offer scalability improved 2.5x year-over-year, driving growth and better customer acquisition.

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Banking

CASE STUDY A Tier 1 Australian Bank

Zafin helped a Tier 1 Australian bank modernize its core banking system. The bank faced shrinking retail market share and struggled with legacy systems. Zafin's platform enabled a digital-only brand,... simplified product management, and improved compliance. The results included reducing products from over 300 to less than 10, onboarding customers in under 3 minutes, and launching new products in minutes instead of nine months. The bank improved customer experience and increased operational efficiency.

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Banking

CASE STUDY A leading business bank

Zafin delivered a unified pricing and billing platform to a leading business bank. The bank struggled with manual, disconnected processes that caused revenue leakage and slow product launches. Zafin'...s solution automated pricing and billing for over 38 products. The bank recaptured $10M in annual revenue and cut billing operational costs by 70%. Time-to-market for new products improved by 50%. The bank also saved $1M each year on pricing change execution.

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Banking

CASE STUDY A leading European bank

Zafin Product Catalog helped a leading European bank manage over 220 products across two regions. The bank faced slow product updates and poor integration due to an outdated catalog. Zafin delivered ...a unified platform with real-time APIs and multi-language support. The bank now launches new products in under two weeks. The solution supports 1 million daily API calls and 5,000 product queries. This enabled faster launches, better customer experience, and regional consistency.

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Banking

CASE STUDY Tier 1 US bank

Zafin’s platform helped a Tier 1 US bank automate its money market rate management. The bank faced slow, manual rate adjustments that caused revenue loss and inconsistent pricing. Zafin enabled autom...ated, API-driven rate workflows and centralized rate management. The bank achieved $20M+ in quarterly savings, 100% automation of rate workflows, a 50% increase in customer satisfaction, and a 23% reduction in manual rate assignments. The solution improved operational agility and pricing accuracy without changing the bank’s core system.

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Zafin Integrate & Orchestrate (IO)

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Frequently Asked Questions(FAQ)

for Zafin

What is Zafin?

Zafin is an enterprise product and pricing platform that turbocharges innovation and customer-centricity bank-wide building relationships, increasing efficiency, ensuring regulatory compliance and accelerating digital transformation. It helps banks across the globe re-architect to separate product and pricing capabilities from core processors.

Zafin offers a product and pricing lifecycle management (PPLM) platform which allows banks to manage products, pricing, loyalty and billing across the entire client relationship, enabling banks to deepen customer relationships by uniting common customers, product, pricing and billing functions in one integrated service.

Key features include build relationships, increase efficiency, ensure regulatory compliance, and accelerate digital transformation.

What is Zafin used for?

Zafin is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Products & Pricelist Management, Rating And Review Management and Product Marketing .

What are the top features of Zafin?

Personalization, Recording and Gamification are some of the top features of Zafin.

What are Zafin alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Zafin.

Where is Zafin located?

Zafin is headquartered at 330 Bay St., 9th Floor Toronto, Ontario M5H 2S8.
lightning

Peers used Zafin for products & pricelist management and rating and review management

Zafin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Zafin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zafin

Zafin Labs Technologies Ltd. News

Partnership

Zafin Integrates ChatGPT Enterprise to Accelerate Platform Development and Help Banks Compete

Zafin has integrated ChatGPT Enterprise from OpenAI into its platform development and delivery processes. This collaboration aims to enhance development speed, improve product quality, and better support banks in their competitive efforts. By embedding AI and investing in training, Zafin seeks to drive innovation and deliver greater customer value.

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Product

Zafin integrates ChatGPT Enterprise to accelerate bank innovation - IBS Intelligence

Zafin has integrated ChatGPT Enterprise into its product development and delivery processes to enhance digital transformation and support banks in offering customer-centric solutions. This integration aims to modernize banking infrastructure, improve development efficiency, and maintain compliance with regulatory standards. Zafin's adoption of generative AI focuses on secure collaboration, platform delivery acceleration, and augmenting human capabilities, aligning with its Responsible AI Governance Framework.

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Product

Zafin Integrates ChatGPT Enterprise to Accelerate Platform Development and Help Banks Compete - Yahoo.co

Zafin has integrated ChatGPT Enterprise from OpenAI into its platform development to enhance product delivery and support banks in meeting customer needs. This collaboration aims to accelerate innovation, improve product quality, and streamline internal processes. By embedding generative AI across its operations, Zafin is reducing manual tasks and enhancing decision-making, ultimately providing banks with personalized solutions and faster market capabilities.

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Product

Zafin Introduces Transaction Enrichment to Unlock Loyalty Through Personalized Banking

Zafin has launched Transaction Enrichment, a new capability within its SaaS core modernization platform for banks. This feature uses AI to provide banks with enhanced transaction data, enabling hyper-personalized customer experiences and tailored loyalty programs. By leveraging enriched data, banks can improve customer engagement, drive retention, and unlock new revenue streams through more relevant offers and insights.

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Zafin Labs Technologies Ltd. Profile

Company Name

Zafin Labs Technologies Ltd.

Company Website

//zafin.com

HQ Location

330 Bay St., 9th Floor Toronto, Ontario M5H 2S8

Employees

251-500

Social

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Financials

SERIES B