Customer stories

Popular Business Setting

Zafin is popular in Banking industry and is widely used by Enterprise.

Zafin Overview

Zafin offers a cloud-native SaaS platform for managing pricing and billing products in banking. Customer experiences are elevated through Zafin's transformative technology.

Zafin Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...The Era World Rewards program builds client loyalty and increases activity, while deepening relationships and trust...." Peer review by Adam Aussenberg, Manager, Beyond Banking Services, ČSOB

Zafin Customer Insights, Testimonials and Case Studies

How can Zafin optimize your Products & Pricelist Management Workflow?

What makes Zafin ideal for Product Marketing?

Why is Zafin the best choice for Loyalty Management?

What benefits does Zafin offer for Proposal & Quote Management?

What is Zafin?

Zafin is an enterprise product and pricing platform that turbocharges innovation and customer-centricity bank-wide building relationships, increasing efficiency, ensuring regulatory compliance and accelerating digital transformation. It helps banks across the globe re-architect to separate product and pricing capabilities from core processors.

Zafin offers a product and pricing lifecycle management (PPLM) platform which allows banks to manage products, pricing, loyalty and billing across the entire client relationship, enabling banks to deepen customer relationships by uniting common customers, product, pricing and billing functions in one integrated service.

Key features include build relationships, increase efficiency, ensure regulatory compliance, and accelerate digital transformation.

What is Zafin used for?

Zafin is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Products & Pricelist Management, Rating And Review Management and Product Marketing .

What are the top features of Zafin?

Personalization, Recording and Gamification are some of the top features of Zafin.

What are Zafin alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Zafin.

Where is Zafin located?

Zafin is headquartered at 330 Bay St., 9th Floor Toronto, Ontario M5H 2S8.

15 buyers and buying teams have used Cuspera to assess how well Zafin solved their Revenue Management needs. Cuspera uses 751 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog

Kiwibank has successfully implemented Zafin's centralized Product Catalog, enhancing its core banking transformation. This deployment simplifies product management, boosts operational efficiency, and... accelerates time-to-market. It marks the first step in Kiwibank's broader journey with Zafin's SaaS platform, aiming to drive innovation and improve customer value.

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Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog

Kiwibank has successfully deployed Zafin's centralized Product Catalog, enhancing its banking transformation program. This platform unifies product information, improving operational efficiency and p...roduct lifecycle management across Kiwibank's offerings. The deployment is a key step in Kiwibank's strategy to innovate and meet evolving customer needs, supported by Zafin's SaaS platform.

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CBI roll out Zafin platform for personalised customer insights

CBI has deployed the Zafin platform to deliver personalized customer insights in retail banking. Zafin launched its new Transaction Enrichment capability, which transforms raw transaction data into a...ctionable insights for financial institutions. This enhancement supports banks in accelerating innovation and improving customer experience through advanced data-driven personalization.

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A mid-sized Australian retail bank - Banking

Zafin Product & Pricing helped a mid-sized Australian retail bank cut time-to-market by 30%. The bank struggled with slow product launches and complex pricing systems. Zafin's unified platform automa...ted offer management and centralized product catalogs. The solution processed 34 million events monthly and improved compliance. Home loan settlement times dropped from weeks to days. The bank now delivers faster, more personalized services.

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A Tier 1 North American Bank - Banking

Zafin platform helped a Tier 1 North American Bank improve its retail deposit business. The bank faced challenges with slow, manual processes and a one-size-fits-all pricing strategy. Zafin enabled a...utomated, personalized deposit pricing and allowed business users to adjust rates instantly. As a result, the bank removed IT from rate management, redeployed staff, and sped up deposit origination. Key results include a 56% increase in origination rate, 100% STP for rate changes, and MVP delivery in 1 month.

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A leading Canadian bank - Banking

Zafin’s platform helped a leading Canadian bank overcome legacy system barriers to deliver targeted, personalized offers. The bank used Zafin to quickly launch 52 dynamic offers and automate campaign... workflows. They rewarded customers with cash bonuses, fee waivers, and loyalty points. The solution led to $3M+ in quarterly cost savings and a projected $44M revenue uplift over 5 years. Offer scalability improved 2.5x year-over-year, driving growth and better customer acquisition.

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Zafin Integrate & Orchestrate (IO)

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Peers used Zafin for products & pricelist management and rating and review management

Zafin Competitors

Zafin Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for Zafin

Overall Risk Meter

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Top Failure Risks for Zafin

Zafin Labs Technologies Ltd. News

Product
 

Zafin integrates ChatGPT Enterprise to accelerate bank innovation - IBS Intelligence

Zafin has integrated ChatGPT Enterprise into its product development and delivery processes to enhance digital transformation and support banks in offering customer-centric solutions. This integration aims to modernize banking infrastructure, improve development efficiency, and maintain compliance with regulatory standards. Zafin's adoption of generative AI focuses on secure collaboration, platform delivery acceleration, and augmenting human capabilities, aligning with its Responsible AI Governance Framework.

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Partnership
 

Zafin Integrates ChatGPT Enterprise to Accelerate Platform Development and Help Banks Compete

Zafin has integrated ChatGPT Enterprise from OpenAI into its platform development and delivery processes. This collaboration aims to enhance development speed, improve product quality, and better support banks in their competitive efforts. By embedding AI and investing in training, Zafin seeks to drive innovation and deliver greater customer value.

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Product
 

Zafin Integrates ChatGPT Enterprise to Accelerate Platform Development and Help Banks Compete - Yahoo.co

Zafin has integrated ChatGPT Enterprise from OpenAI into its platform development to enhance product delivery and support banks in meeting customer needs. This collaboration aims to accelerate innovation, improve product quality, and streamline internal processes. By embedding generative AI across its operations, Zafin is reducing manual tasks and enhancing decision-making, ultimately providing banks with personalized solutions and faster market capabilities.

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Partnership
 

Zafin to Embed OpenAI's ChatGPT Enterprise Tech 'Across Organization'

Zafin has partnered with OpenAI to integrate ChatGPT Enterprise across its product development and delivery operations. This collaboration aims to enhance Zafin's capabilities in delivering personalized banking solutions by embedding generative AI throughout the organization. The integration is expected to streamline processes, improve decision-making, and accelerate innovation, benefiting Zafin's clients in the banking sector.

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Zafin Labs Technologies Ltd. Profile

Company Name

Zafin Labs Technologies Ltd.

Company Website

//zafin.com

HQ Location

330 Bay St., 9th Floor Toronto, Ontario M5H 2S8

Employees

251-500

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Financials

SERIES B