Zafin Overview

Zafin offers a cloud-native SaaS platform for managing pricing and billing products in banking. Customer experiences are elevated through Zafin's transformative technology.

Use Cases

Customers recommend Products & Pricelist Management, Rating And Review Management, Product Marketing, as the business use cases that they have been most satisfied with while using Zafin.

Other use cases:

  • Loyalty Management
  • Proposal & Quote Management
  • Lead Qualification: Technographic
  • Digital Marketing
  • Lifetime Value Management
  • Workflow Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zafin.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
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Zafin Use-Cases and Business Priorities: Customer Satisfaction Data

Zafin's features include Personalization, Recording, Gamification, etc. and Zafin support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Zafin analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Some vendors quoted us six months or even a year...." Peer review by Anan Makhlouf, National Bank of Abu Dhabi, National Bank of Abu Dhabi

Zafin, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zafin

Top Industries

  • Banking

Popular in

  • Enterprise

Zafin is popular in Banking, and is widely used by Enterprise,

Comprehensive Insights on Zafin Use Cases

Why is Zafin the best choice for Products & Pricelist Management?

What Are the key features of Zafin for Product Marketing?

What makes Zafin ideal for Loyalty Management?

What makes Zafin ideal for Proposal & Quote Management?

21+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well Zafin solved their Revenue Management needs. Cuspera uses 751 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Banking

CASE STUDY A Tier 1 North American bank

Zafin helped a Tier 1 North American bank modernize its core systems. The bank wanted to expand its digital footprint but faced limits from old technology. Zafin's platform enabled real-time product ...catalog, relationship-based pricing, and better risk control. The results included lower legacy system complexity, reduced costs and risks, and improved customer segmentation. The bank could launch a new product variant in 1 day instead of 9 months and segment customers without limits.

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Banking

CASE STUDY A Tier 1 Australian Bank

Zafin helped a Tier 1 Australian bank modernize its core banking system. The bank faced shrinking retail market share and struggled with legacy systems. Zafin's platform enabled a digital-only brand,... simplified product management, and improved compliance. The results included reducing products from over 300 to less than 10, onboarding customers in under 3 minutes, and launching new products in minutes instead of nine months. The bank improved customer experience and increased operational efficiency.

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Banking

CASE STUDY Tier 1 European bank

Zafin platform helped a Tier 1 European bank fix billing and pricing problems. The bank had issues with multiple bills and high customer inquiries. Zafin created a centralized pricing and billing sys...tem. Now, each client gets a single bill. The bank can launch new products in one week. They process 25 million transactions per day for 500,000 corporate customers. The solution improved financial reporting and reduced costs.

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Banking

CASE STUDY A Tier 1 North American Bank

Zafin platform helped a Tier 1 North American Bank improve its retail deposit business. The bank faced challenges with slow, manual processes and a one-size-fits-all pricing strategy. Zafin enabled a...utomated, personalized deposit pricing and allowed business users to adjust rates instantly. As a result, the bank removed IT from rate management, redeployed staff, and sped up deposit origination. Key results include a 56% increase in origination rate, 100% STP for rate changes, and MVP delivery in 1 month.

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Banking

CASE STUDY A Tier 1 North American Bank

Zafin platform helped a Tier 1 North American Bank fix delays in new product launches and stop revenue leakage. The bank replaced four old systems with one Zafin platform. Business users can now mana...ge pricing for all products. The solution increased transparency and sped up time to market. The bank now bills over 660,000 accounts and processes 15 million transactions each month. They saw over 12% more fees from digitized pricing reviews and cut infrastructure costs by 75%.

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Banking

CASE STUDY A Tier 1 North American bank

Zafin platform helped a Tier 1 North American bank solve pricing and billing challenges. The bank could not price, invoice, and bill customers on a relationship basis. Zafin provided a centralized pr...icing and billing platform for all products. This enabled one customer, one invoice, and one debit for all products. The bank achieved 100% digitization of negotiated pricing and 100% consistency between agreements and billing setup. They reduced billing operations and write-off costs by millions and improved time to market for new arrangements by 50%.

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Video

Zafin Integrate & Orchestrate (IO)

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Frequently Asked Questions(FAQ)

for Zafin

What is Zafin?

Zafin is an enterprise product and pricing platform that turbocharges innovation and customer-centricity bank-wide building relationships, increasing efficiency, ensuring regulatory compliance and accelerating digital transformation. It helps banks across the globe re-architect to separate product and pricing capabilities from core processors.

Zafin offers a product and pricing lifecycle management (PPLM) platform which allows banks to manage products, pricing, loyalty and billing across the entire client relationship, enabling banks to deepen customer relationships by uniting common customers, product, pricing and billing functions in one integrated service.

Key features include build relationships, increase efficiency, ensure regulatory compliance, and accelerate digital transformation.

What is Zafin used for?

Zafin is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Products & Pricelist Management, Rating And Review Management and Product Marketing .

What are the top features of Zafin?

Personalization, Recording and Gamification are some of the top features of Zafin.

What are Zafin alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Zafin.

Where is Zafin located?

Zafin is headquartered at 330 Bay St., 9th Floor Toronto, Ontario M5H 2S8.
lightning

Peers used Zafin for products & pricelist management and rating and review management

Zafin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (38)
Analytics

4.25/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Zafin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zafin

Zafin Labs Technologies Ltd. News

Product

Zafin Introduces IO Canvas, a Low-Code Builder, to Redefine Data Integration for Financial ...

Zafin launches IO Canvas, a low-code tool, to simplify data integration for banks, enhancing core modernization and reducing financial risks.

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Product

Zafin Introduces IO Canvas, a Low-Code Builder, to Redefine Data Integration for Financial Institutions - Business Wire

Zafin launches IO Canvas, a low-code builder to improve data integration for financial institutions.

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Product

Zafin Launches Next-Gen Tiering Capability as Financial Institutions Intensify Competition for Customer Loyalty and Deposit Retention - Yahoo Finance

Zafin introduces a new tiering system to help banks compete for customer loyalty and retain deposits.

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Partnership

Zafin and Microsoft redefine banking with cutting-edge AI collaboration - FinTech Global

Zafin and Microsoft collaborate to advance banking technology with AI integration.

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Zafin Labs Technologies Ltd. Profile

Company Name

Zafin Labs Technologies Ltd.

Company Website

//zafin.com

HQ Location

330 Bay St., 9th Floor Toronto, Ontario M5H 2S8

Employees

251-500

Social

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Financials

SERIES B