Zafin | SaaS product & pricing platform for the next generation
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Banking Case Studies and Success Stories with Zafin
CASE STUDY A Tier 1 Australian Bank
Zafin helped a Tier 1 Australian bank modernize its core banking system. The bank faced shrinking retail market share and struggled with legacy systems. Zafin's platform enabled a digital-only brand,... simplified product management, and improved compliance. The results included reducing products from over 300 to less than 10, onboarding customers in under 3 minutes, and launching new products in minutes instead of nine months. The bank improved customer experience and increased operational efficiency.
Zafin’s platform helped a leading Canadian bank overcome legacy system barriers to deliver targeted, personalized offers. The bank used Zafin to quickly launch 52 dynamic offers and automate campaign... workflows. They rewarded customers with cash bonuses, fee waivers, and loyalty points. The solution led to $3M+ in quarterly cost savings and a projected $44M revenue uplift over 5 years. Offer scalability improved 2.5x year-over-year, driving growth and better customer acquisition.
CASE STUDY A leading regional bank in the United States
Zafin helped a leading U.S. regional bank boost deposits by 25%. The bank faced challenges with siloed product management and needed to attract and retain more deposits. Zafin's intelligent, automate...d rate campaigns unified data across core systems. The solution enabled real-time, relationship-based offers and accurate tracking of new money. The bank achieved 100% automated offer execution, cutting errors and overhead, and ensured compliance while driving sustained growth.
Zafin Product Catalog helped a leading European bank manage over 220 products across two regions. The bank faced slow product updates and poor integration due to an outdated catalog. Zafin delivered ...a unified platform with real-time APIs and multi-language support. The bank now launches new products in under two weeks. The solution supports 1 million daily API calls and 5,000 product queries. This enabled faster launches, better customer experience, and regional consistency.
CASE STUDY A leading full-service bank in the Gulf region
Zafin helped a leading full-service Gulf bank fix pricing and operational issues. The bank used Zafin’s platform to centralize pricing for over 100 products and automate deal processes. Real-time int...egrations and automation improved onboarding and customer experience. The bank achieved ROI in under 12 months. Annual revenue increased by over $3 million, with more than $1 million from real-time quote and charge features.
Zafin platform helped a Tier 1 European bank fix billing and pricing problems. The bank had issues with multiple bills and high customer inquiries. Zafin created a centralized pricing and billing sys...tem. Now, each client gets a single bill. The bank can launch new products in one week. They process 25 million transactions per day for 500,000 corporate customers. The solution improved financial reporting and reduced costs.
Zafin Managed Rates Engine helped a leading bank with over $200B in deposits fix slow, manual rate management. The bank used to take days to change rates, risking $1M per day in lost opportunity. Zaf...in's platform automated rate changes, letting the bank act in real time. The bank now saves $20 million every quarter. All rate processes are now 100% automated, boosting efficiency and profits.
Zafin platform helped a Tier 1 North American Bank improve its retail deposit business. The bank faced challenges with slow, manual processes and a one-size-fits-all pricing strategy. Zafin enabled a...utomated, personalized deposit pricing and allowed business users to adjust rates instantly. As a result, the bank removed IT from rate management, redeployed staff, and sped up deposit origination. Key results include a 56% increase in origination rate, 100% STP for rate changes, and MVP delivery in 1 month.
Zafin platform helped a Tier 1 North American Bank fix delays in new product launches and stop revenue leakage. The bank replaced four old systems with one Zafin platform. Business users can now mana...ge pricing for all products. The solution increased transparency and sped up time to market. The bank now bills over 660,000 accounts and processes 15 million transactions each month. They saw over 12% more fees from digitized pricing reviews and cut infrastructure costs by 75%.
Zafin platform helped a Tier 1 North American bank solve pricing and billing challenges. The bank could not price, invoice, and bill customers on a relationship basis. Zafin provided a centralized pr...icing and billing platform for all products. This enabled one customer, one invoice, and one debit for all products. The bank achieved 100% digitization of negotiated pricing and 100% consistency between agreements and billing setup. They reduced billing operations and write-off costs by millions and improved time to market for new arrangements by 50%.
Zafin’s platform helped a Tier 1 US bank automate its money market rate management. The bank faced slow, manual rate adjustments that caused revenue loss and inconsistent pricing. Zafin enabled autom...ated, API-driven rate workflows and centralized rate management. The bank achieved $20M+ in quarterly savings, 100% automation of rate workflows, a 50% increase in customer satisfaction, and a 23% reduction in manual rate assignments. The solution improved operational agility and pricing accuracy without changing the bank’s core system.
Zafin helped a mid-sized US bank modernize its pricing and offer personalized promotions. The bank used Zafin to automate member enrollment in rate campaigns and segment offers by customer behavior. ...The solution enabled the bank to target deposit growth and manage liquidity risk. In less than six months, the bank saw a projected 25% increase in deposit balances. The bank also reduced time-to-market for new offers and improved product governance.
Zafin helped a Tier 1 North American bank modernize its core systems. The bank wanted to expand its digital footprint but faced limits from old technology. Zafin's platform enabled real-time product ...catalog, relationship-based pricing, and better risk control. The results included lower legacy system complexity, reduced costs and risks, and improved customer segmentation. The bank could launch a new product variant in 1 day instead of 9 months and segment customers without limits.
Zafin Product & Pricing helped a mid-sized Australian retail bank cut time-to-market by 30%. The bank struggled with slow product launches and complex pricing systems. Zafin's unified platform automa...ted offer management and centralized product catalogs. The solution processed 34 million events monthly and improved compliance. Home loan settlement times dropped from weeks to days. The bank now delivers faster, more personalized services.
Zafin delivered a unified pricing and billing platform to a leading business bank. The bank struggled with manual, disconnected processes that caused revenue leakage and slow product launches. Zafin'...s solution automated pricing and billing for over 38 products. The bank recaptured $10M in annual revenue and cut billing operational costs by 70%. Time-to-market for new products improved by 50%. The bank also saved $1M each year on pricing change execution.
Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog
Kiwibank has successfully implemented Zafin's centralized Product Catalog, enhancing its core banking transformation. This deployment simplifies product management, boosts operational efficiency, and... accelerates time-to-market. It marks the first step in Kiwibank's broader journey with Zafin's SaaS platform, aiming to drive innovation and improve customer value.
Kiwibank Accelerates Core Transformation with Zafin's Centralized Product Catalog
Kiwibank has successfully deployed Zafin's centralized Product Catalog, enhancing its banking transformation program. This platform unifies product information, improving operational efficiency and p...roduct lifecycle management across Kiwibank's offerings. The deployment is a key step in Kiwibank's strategy to innovate and meet evolving customer needs, supported by Zafin's SaaS platform.
CBI roll out Zafin platform for personalised customer insights
CBI has deployed the Zafin platform to deliver personalized customer insights in retail banking. Zafin launched its new Transaction Enrichment capability, which transforms raw transaction data into a...ctionable insights for financial institutions. This enhancement supports banks in accelerating innovation and improving customer experience through advanced data-driven personalization.
