Yelp for Business Owners Overview

Yelp for Business Owners helps businesses connect with customers and manage their online presence. It tracks engagement metrics and enables responses to reviews, turning page visitors into customers.

Use Cases

Customers recommend Advertisement, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Yelp for Business Owners.

Other use cases:

  • Rating And Review Management
  • Proposal & Quote Management
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Acquire Customers and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Yelp for Business Owners.

Other priorities:

  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Scale Best Practices
See all business priorities See less business priorities

Yelp for Business Owners Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp for Business Owners works with different mediums / channels such as Review Sites. Yelp. Website etc.

Reviews

"I didn’t have a lot of time for marketing and Yelp was the easy way to do it." - Erika Seress

Peer review evidence (same sources as the product rating summary)

"...I think the problem that Yelp Advertising solved for my business is having reviews for my services for others to see...." Peer review by Nathaniel A. D, Insurance Agent, Retirement Specialist, Annuities Expert, Insurance
"...Since it is the world s largest social network, most people check Facebook to see if an organization has a page and will use it to ask questions/send messages, get a feel for the organization, and also give recommendations...." Online Reviews: 3 Best Practices for Healthcare Marketers
"...Track visitors engagement and customers leads. ..." Yelp Business Owners App Download Link | biz.yelp.com/mobile

Yelp for Business Owners, YouAppi platform, Digital Turbine, Infillion, Simpli.Fi, etc., all belong to a category of solutions that help Mobile Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yelp for Business Owners

Top Industries

  • Consumer Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Yelp for Business Owners is popular in Consumer Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Yelp for Business Owners Customer wins, Customer success stories, Case studies

What benefits does Yelp for Business Owners offer for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Yelp for Business Owners solved their Mobile Advertising needs. Cuspera uses 159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Advertising needs.

CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography

I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana

My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning

Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography

I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana

My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning

Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
 

IRBIS Air, Plumbing & Electrical - Home Services - Medium

How IRBIS Air, Plumbing & Electrical grew from zero to $20M in revenue with Yelp Advertising Partner Snow Leopard

San Jose, USA

IRBIS Air, Plumbing & Electrical leveraged Yelp's advertising solutions, including Yelp Ads and Upgrade Package, to grow from zero to $20M in revenue. Partnering with Snow Leopard, they optimized the...ir Yelp presence, generating 500 leads monthly and achieving a 4.8-star rating. Yelp became a vital channel for building trust and driving business growth in the competitive San Jose home services market.

Read on →
 

OpenAI - Artificial Intelligence - Very Large

ChatGPT Now Cites Yelp Reviews — Post For Success

San Francisco, USA

Yelp has entered a licensing agreement with OpenAI, allowing ChatGPT to access Yelp's extensive database of 330 million reviews and over 8 million business listings. This integration enhances ChatGPT...'s ability to provide detailed local business recommendations, including ratings, reviews, and photos, directly attributed to Yelp. The non-exclusive deal signifies a shift in local search dynamics, emphasizing the importance of maintaining accurate and recent business data on platforms like Yelp.

Read on →
 

OpenAI - Artificial Intelligence - Very Large

Yelp licenses reviews and ratings to OpenAI for ChatGPT recommendations

San Francisco, USA

Yelp has licensed its reviews and business data to OpenAI, enabling ChatGPT to enhance local recommendations. This agreement grants OpenAI access to 330 million reviews and 8 million business listing...s. Yelp's data licensing revenue grew 17% in 2025, and further AI partnerships are anticipated, positioning data licensing as a potential primary growth driver.

Read on →
 

GALE - Marketing And Advertising - Medium

New York, USA

GALE used Yelp Ads to help a national home services brand improve its AI search visibility. The agency launched targeted Yelp ad campaigns in select cities. This led to a 28% increase in the brand’s ...citations by AI tools in those cities. The brand rose to #1 in local AI visibility within a week. Yelp advertising was the only change made during the test period.

Rock N Block Turf N Hardscapes - Construction - Small

Yelp Ads helped Rock N Block Turf N Hardscapes boost leads by 92% over organic traffic. The company saw $2M in annual revenue from Yelp customers. They achieved a 30% customer conversion rate and rec...eived over 2,800 quote requests per year. Yelp's Upgrade Package and Request a Quote tools improved their visibility and lead management. Responding to reviews built trust and credibility in the competitive landscaping market.

American Classic Painters - Construction - Small

Yelp Ads helped American Classic Painters boost leads by 91%. The company saw up to $1M in yearly revenue from Yelp. Yelp Ads drove over 1,000 quote requests each year. The business achieved a 40% cl...ose rate from Yelp customers. Tools like Request a Quote and Portfolio made it easy to respond fast and show quality work.

Top 3 Things to Do After Claiming Your Yelp Business Page [Pro Tips]

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Peers used Yelp for Business Owners for advertisement and sending & publishing communications

Yelp for Business Owners Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

2.18/5 ★

Read Reviews (3)
Custom Reports

1.90/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

2.18/5 ★

Read Reviews (3)
Custom Reports

1.90/5 ★

Read Reviews (3)

Yelp for Business Owners Integrations

Yelp for Business Owners integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Yelp for Business Owners

Software Failure Risk Guidance

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for Yelp for Business Owners

Top Failure Risks for Yelp for Business Owners

Yelp Inc. News

Product

ChatGPT Books Restaurant Tables — OpenTable, Resy, Yelp

Yelp has integrated its Reservations and Waitlist services with ChatGPT, allowing users to book tables or join queues at restaurants across the US and Canada directly within the chat interface. This integration marks a significant step in agentic commerce, enabling real-world transactions within conversations.

Product

Yelp Host voice AI adds OpenTable reservations and takeout ordering for ...

Yelp Host now integrates with OpenTable, allowing restaurants to manage reservations via phone with AI. The update includes AI-powered food ordering for takeout, POS integration, and expanded language support. These enhancements aim to streamline restaurant operations and improve customer engagement.

Product

Yelp Host voice AI adds OpenTable reservations and takeout ordering for restaurants | Yelp - Official Blog

Yelp Host now integrates with OpenTable to automate reservation calls, allowing guests to book, modify, and cancel reservations by phone 24/7 without manual entry. The integration expands Yelp Host's capabilities, including AI-powered food ordering for takeout, supporting non-table-service restaurants. New features include 16 languages, custom voice options, and enhanced reporting tools, improving restaurant operations and customer engagement.

Product

Yelp Just Became ChatGPT's Local Search Engine

Yelp has licensed its reviews, ratings, and business data to OpenAI, allowing ChatGPT to enhance local search queries with Yelp's information. This integration includes Yelp's "Request a Quote" feature, enabling users to contact local service providers directly within ChatGPT. The deal is non-exclusive, and financial terms were not disclosed.

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Financials

IPO