Customer stories

Product Business Settings

Yelp for Business Owners is popular in Consumer Services, Education, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Yelp for Business Owners Product Overview

Yelp for Business Owners helps businesses connect with customers and manage their online presence. It tracks engagement metrics and enables responses to reviews, turning page visitors into customers.

How satisfied the customers are with Yelp for Business Owners use-cases

Reviews

"My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership." - Diego Perez
"Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp." - Manny S.

Yelp for Business Owners Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana

My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning

Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography

I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress
CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana

My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning

Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography

I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress

Insectek Pest Solutions - Consumer Services - Small

Yelp Ads helped Insectek Pest Solutions grow revenue by 300% in their first year. The company saw 150% growth entering year three. With Yelp, they now generate over $3 million in annual revenue. Inse...ctek gets $290,000 in extra yearly revenue, 2,146 leads per year, and a 45% close rate. Yelp Ads and the Upgrade Package drive qualified leads and strong ROI for this pest control business.

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Ken-Mar Rescue - Non Profit Organization Management

Ken-Mar Rescue helps rescue, rehab, and rehome small dogs in the LA area. They wanted to build trust and get more leads. They used Yelp to get more referrals and to show they are a reliable group. Ye...lp gave them tools to see how many people visit their page and website. This helped them know where to focus their work. Using Yelp saved them time and helped them find more homes for dogs.

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Taste of Texas - Restaurants

Taste of Texas is a busy steakhouse in Houston. They used to manage reservations with pen and paper. This limited how many guests they could serve. After switching to Yelp Guest Manager, they saw a 4...0% increase in guest count. Now, 70-80% of their reservations come through Yelp. The system is easy to use and saves staff time. More guests return because they can join the waitlist from home.

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Fuse Service - Consumer Services

Fuse Service wanted more high-quality leads and a strong reputation. They used Yelp Ads to reach more people and get better leads. Yelp brought them about 70% of their customers and $20M in yearly re...venue. They get over 13,000 quote requests each year from Yelp Ads. Their close rate for Yelp leads is 75%. Yelp helped them grow to over 190 staff and become a top service provider in their area.

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5 Star HVAC Contractors - Consumer Services

5 Star HVAC Contractors struggled to grow as a small business. The owner, Jose Vargas, worked long hours and had little time for marketing. He started using Yelp Ads to get more leads. This helped hi...m hire more staff and open a second location. With Yelp, the business saw 30% year-over-year growth, a 444% increase in monthly leads, $645 in revenue per call, and a 45% conversion rate.

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Elite Supreme Cleaning - Consumer Services

Elite Supreme Cleaning started by offering standard cleaning services. The owner wanted to find better clients and earn more money. He used Yelp to reach people who needed deep cleaning. With Yelp Ad...s, he got more leads and higher-paying jobs. His average revenue per client grew by 1,900%. He now makes over $200,000 a year from Yelp and gets about 4,500 quote requests each year.

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Top 3 Things to Do After Claiming Your Yelp Business Page [Pro Tips]

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Peers used Yelp for Business Owners for advertisement and sending & publishing communications

Yelp for Business Owners Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Analytics

2.18/5

Read Reviews (3)
Custom Reports

1.90/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5

Read Reviews (1)
Analytics

2.18/5

Read Reviews (3)
Custom Reports

1.90/5

Read Reviews (3)

Yelp for Business Owners Integrations

Yelp for Business Owners integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Yelp for Business Owners

Software Failure Risk Guidance

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for Yelp for Business Owners

Top Failure Risks for Yelp for Business Owners

Yelp Inc. News

Product
 

Yelp Expands AI Features to Make Local Discovery More Conversational

Yelp has unveiled its 2025 Fall Product Release, introducing over 35 new AI-driven features to enhance local discovery. Key updates include Yelp Assistant, which now answers questions about businesses using large language models, and Menu Vision, allowing diners to scan menus for photos and reviews. These features aim to make interactions more conversational and personalized.

Product
 

Yelp is getting more AI, including an upgraded chatbot

Yelp is getting more AI, including an upgraded chatbot

Product
 

Yelp Expands AI Features to Make Local Discovery More Conversational, Visual and Seamless

Yelp's 2025 Fall Product Release introduces over 35 AI-driven features, enhancing local discovery with tools like Yelp Assistant for instant business queries, Menu Vision for menu scanning, and AI-powered call solutions Yelp Host and Yelp Receptionist. These updates aim to make interactions more conversational and seamless, benefiting both consumers and businesses.

Product
 

Yelps new tools help brands connect faster and engage customers in real time

Yelps new tools help brands connect faster and engage customers in real time

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Financials

IPO