Yelp for Business Owners Overview

Yelp for Business Owners helps businesses connect with customers and manage their online presence. It tracks engagement metrics and enables responses to reviews, turning page visitors into customers.

Use Cases

Customers recommend Advertisement, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Yelp for Business Owners.

Other use cases:

  • Rating And Review Management
  • Proposal & Quote Management
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Acquire Customers and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Yelp for Business Owners.

Other priorities:

  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Scale Best Practices
See all business priorities See less business priorities

Yelp for Business Owners Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp for Business Owners works with different mediums / channels such as Review Sites. Yelp. Website etc.

Reviews

"My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership." - Diego Perez

Peer review evidence (same sources as the product rating summary)

"...Their Relief Program is not limited to businesses with an active Yelp Advertising Account...." Why You Still Need Digital Marketing During COVID-19
"...Since it is the world s largest social network, most people check Facebook to see if an organization has a page and will use it to ask questions/send messages, get a feel for the organization, and also give recommendations...." Online Reviews: 3 Best Practices for Healthcare Marketers
"...This new strategic partnership with Yelp will further enhance our ability to reach and engage key target audiences online, and ultimately grow the respective customer bases of each of our franchise and multi-location client partners. ..." Location3 Officially Announced as Yelp Advertising Partner

Yelp for Business Owners, YouAppi platform, Digital Turbine, Infillion, Simpli.Fi, etc., all belong to a category of solutions that help Mobile Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yelp for Business Owners

Top Industries

  • Consumer Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Yelp for Business Owners is popular in Consumer Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Yelp for Business Owners Customer wins, Customer success stories, Case studies

How does Yelp for Business Owners address your Sending & Publishing Communications Challenges?

11 buyers and buying teams have used Cuspera to assess how well Yelp for Business Owners solved their Mobile Advertising needs. Cuspera uses 159 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Advertising needs.

CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana
My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography
I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning
Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
CUSTOMERS TESTIMONIALS
Yelp for Business Owners testimonial

Diego Perez

manager

Tony’s Pizza Napoletana
My perception has changed. I have a more positive understanding of Yelp… we’ve created a partnership. Testimonial By Diego Perez
Yelp for Business Owners testimonial

Erika Seress

The Pod Photography
I didn’t have a lot of time for marketing and Yelp was the easy way to do it. Testimonial By Erika Seress
Yelp for Business Owners testimonial

Manny S.

Manny’s Heating and Air Conditioning
Ever since I started advertising, I’ve seen the difference. 90% of the phone calls we’re getting were through Yelp. Testimonial By Manny S.
 

OpenAI - Artificial Intelligence - Very Large

ChatGPT Now Cites Yelp Reviews — Post For Success

San Francisco, USA

Yelp has entered a licensing agreement with OpenAI, allowing ChatGPT to access Yelp's extensive database of 330 million reviews and over 8 million business listings. This integration enhances ChatGPT...'s ability to provide detailed local business recommendations, including ratings, reviews, and photos, directly attributed to Yelp. The non-exclusive deal signifies a shift in local search dynamics, emphasizing the importance of maintaining accurate and recent business data on platforms like Yelp.

Read on →
 

OpenAI - Artificial Intelligence - Very Large

Yelp licenses reviews and ratings to OpenAI for ChatGPT recommendations

San Francisco, USA

Yelp has licensed its reviews and business data to OpenAI, enabling ChatGPT to enhance local recommendations. This agreement grants OpenAI access to 330 million reviews and 8 million business listing...s. Yelp's data licensing revenue grew 17% in 2025, and further AI partnerships are anticipated, positioning data licensing as a potential primary growth driver.

Read on →
 

GALE - Marketing And Advertising - Medium

New York, USA

GALE used Yelp Ads to help a national home services brand improve its AI search visibility. The agency launched targeted Yelp ad campaigns in select cities. This led to a 28% increase in the brand’s ...citations by AI tools in those cities. The brand rose to #1 in local AI visibility within a week. Yelp advertising was the only change made during the test period.

Read more →

Rock N Block Turf N Hardscapes - Construction - Small

Yelp Ads helped Rock N Block Turf N Hardscapes boost leads by 92% over organic traffic. The company saw $2M in annual revenue from Yelp customers. They achieved a 30% customer conversion rate and rec...eived over 2,800 quote requests per year. Yelp's Upgrade Package and Request a Quote tools improved their visibility and lead management. Responding to reviews built trust and credibility in the competitive landscaping market.

Read more →

American Classic Painters - Construction - Small

Yelp Ads helped American Classic Painters boost leads by 91%. The company saw up to $1M in yearly revenue from Yelp. Yelp Ads drove over 1,000 quote requests each year. The business achieved a 40% cl...ose rate from Yelp customers. Tools like Request a Quote and Portfolio made it easy to respond fast and show quality work.

Read more →

Elite Supreme Cleaning - Consumer Services - Small

Yelp Ads helped Elite Supreme Cleaning boost per-client revenue by 1,900%. The business now earns over $200,000 in annual revenue from Yelp. Average revenue per client jumped to $3,000. Yelp's Reques...t a Quote and reviews drive 4,500 leads per year. All clients now come from Yelp or Yelp referrals.

Read more →

Top 3 Things to Do After Claiming Your Yelp Business Page [Pro Tips]

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Peers used Yelp for Business Owners for advertisement and sending & publishing communications

Yelp for Business Owners Competitors

Yelp for Business Owners Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

2.18/5 ★

Read Reviews (3)
Custom Reports

1.90/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

2.18/5 ★

Read Reviews (3)
Custom Reports

1.90/5 ★

Read Reviews (3)

Yelp for Business Owners Integrations

Yelp for Business Owners integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

2.86/5 ★

Read Reviews (5)
Data Export

0.73/5 ★

Read Reviews (17)

Few API Integrations for Yelp for Business Owners

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Facebook Pages

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Wordpress

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Drive

4.73 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Yelp for Business Owners

Top Failure Risks for Yelp for Business Owners

Yelp Inc. News

Product

ChatGPT Books Restaurant Tables — OpenTable, Resy, Yelp

Yelp has integrated its Reservations and Waitlist services with ChatGPT, allowing users to book tables or join queues at restaurants across the US and Canada directly within the chat interface. This integration marks a significant step in agentic commerce, enabling real-world transactions within conversations.

Read more →
Product

Yelp Host voice AI adds OpenTable reservations and takeout ordering for ...

Yelp Host now integrates with OpenTable, allowing restaurants to manage reservations via phone with AI. The update includes AI-powered food ordering for takeout, POS integration, and expanded language support. These enhancements aim to streamline restaurant operations and improve customer engagement.

Read more →
Product

Yelp Just Became ChatGPT's Local Search Engine

Yelp has licensed its reviews, ratings, and business data to OpenAI, allowing ChatGPT to enhance local search queries with Yelp's information. This integration includes Yelp's "Request a Quote" feature, enabling users to contact local service providers directly within ChatGPT. The deal is non-exclusive, and financial terms were not disclosed.

Read more →
Financial

Yelp Announces Date of Second Quarter 2026 Financial Results

Yelp will announce its second quarter 2026 financial results on August 6, 2026, followed by a webcasted conference call to discuss the results.

Read more →

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Linkedin

Financials

IPO