Wordpress Overview

This is a summary of the comprehensive capabilities and benefits of Wordpress based on over 139277 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Wordpress, SquareSpace, wix, Google Sites, Duda, etc., all belong to a category of solutions that help Website Builder. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Wordpress is right for your needs? Our Cuspera AI engine can evaluate how Wordpress fits your specific business needs, industry, and context. Get your personalized assessment report today.

Wordpress supports business activities such as:

  • Content Management
  • Communication Management
  • Social Media Management
  • Advertisement
  • Engagement Management

Wordpress can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Grow Market Share, Enhance Customer Relationships, Increase Sales & Revenue, etc. It can help manage these activities if you use Website User Generated Content Blogs etc. for these needs. As a solution, Wordpress's capabilities include Widgets, Templates, SEO, etc.

Wordpress was founded in 2005. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. " - Alexis Kanda-Olmstead

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Wordpress solved their Website Builder needs. Cuspera uses 139277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Website Builder needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Wordpress.

Other priorities:

  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve ROI
  • Establish Thought Leadership
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Navigation
  • Improve Consistency
  • Improve Stakeholder Relations
  • Manage Risk
  • Shorten Ramp Up Time
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Communication Management , Social Media Management , as the business use cases that they have been most satisfied while using Wordpress.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Website, User Generated Content and Blogs

4.51/5 ★

Read Reviews (4038)

"...It is an excellent content manager and which allows to make many flashy things for website...."
content curation

4.65/5 ★

Read Reviews (772)

"...Wordpress is great to create basic content if you are a beginner and are looking to start a blog or website...."
content publishing

4.29/5 ★

Read Reviews (719)

"...It's easy to set up your website, add content, publish your site and assign moderators...."
content sharing

4.75/5 ★

Read Reviews (225)

"...It has built in social sharing features which allow you to share your content on various social platforms...."
searching for content

3.93/5 ★

Read Reviews (45)

"...WordPress provides searching your content for specific user input...."
content tracking

4.69/5 ★

Read Reviews (30)

"...You need to regularly track your website content to check any error on any page and have to update your theme and plugins from time to time. ..."
Communication Management with User Generated Content, Blogs and Website

3.68/5 ★

Read Reviews (2807)

"...It's also easy to connect our landing pages from Instapage into our WordPress so we can publish to our custom domain. ...."
sending & publishing communications

3.66/5 ★

Read Reviews (2740)

"...I am able to compose blog posts easily and publish/schedule them at my own convenience...."
tracking & monitoring communications

4.85/5 ★

Read Reviews (44)

"...Site uptime, downtime, and performance monitoring Tracking and viewing Google Analytics data Mass install or update of commonly used plugins ..."
Social Media Management with Social Media and Website

4.28/5 ★

Read Reviews (1277)

"...I myself work with end-user support and social media analytics so for customer needs, I am able to pull up accounts and get to the bottom of issues relatively fast...."
scheduling post to social media

4.55/5 ★

Read Reviews (594)

"...WordPress makes it easy to share your blog post on social media, such as Facebook, Twitter and LinkedIn...."
engaging on social media

4.62/5 ★

Read Reviews (279)

"...I primarily use Wordpress to manage and deploy different blog / social posts...."
social media analytics

3.56/5 ★

Read Reviews (232)

"...Among the best WordPress affiliate programs, MyThemeShop s entry has a lot going for it: monthly payouts, great reports and analytics, oodles..."
managing social media account

4.71/5 ★

Read Reviews (122)

"...WordPress Much like the Facebook or social media account, using WordPress or a similar blog site will allow the student to chronicle the vacation and interact with family and friends...."
monitoring social media

4.84/5 ★

Read Reviews (14)

"...It essentially covers everything from designing, tracking, social sharing, and security. ..."
PEER EXPERIENCES
Content Management with Website, User Generated Content and Blogs

4.51/5 ★

Read Reviews (4038)

"...It is an excellent content manager and which allows to make many flashy things for website...." Peer review by Anonymous Reviewer
content curation

4.51/5 ★

Read Reviews (772)

content publishing

4.51/5 ★

Read Reviews (719)

content sharing

4.51/5 ★

Read Reviews (225)

searching for content

4.51/5 ★

Read Reviews (45)

content tracking

4.51/5 ★

Read Reviews (30)

Communication Management with User Generated Content, Blogs and Website

3.68/5 ★

Read Reviews (2807)

"...It's also easy to connect our landing pages from Instapage into our WordPress so we can publish to our custom domain. ...." Peer review by Brandon W., Head of Content Marketing, Marketing and Advertising
sending & publishing communications

3.68/5 ★

Read Reviews (2740)

tracking & monitoring communications

3.68/5 ★

Read Reviews (44)

Social Media Management with Social Media and Website

4.28/5 ★

Read Reviews (1277)

"...I myself work with end-user support and social media analytics so for customer needs, I am able to pull up accounts and get to the bottom of issues relatively fast...." Peer review by Sean L, Social Media Manager/Marketing & End-User Support, Marketing and Advertising
scheduling post to social media

4.28/5 ★

Read Reviews (594)

engaging on social media

4.28/5 ★

Read Reviews (279)

social media analytics

4.28/5 ★

Read Reviews (232)

managing social media account

4.28/5 ★

Read Reviews (122)

monitoring social media

4.28/5 ★

Read Reviews (14)

99+ more Business Use Cases

Our AI advisor, Wyz, harnessed 139277 insights from peers and experts to help you assess how these Wordpress use cases fit your Website Builder needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake
CUSTOMERS TESTIMONIALS

Alexis Kanda-Olmstead

alexiskanda-olmstead.com

I looked into what other bloggers whom I admired were using, and the Cadillac of platforms is WordPress.com, hands down. The themes are breathtaking — even the free ones! — and all of the supporting infrastructure and information is top shelf. Testimonial By Alexis Kanda-Olmstead

Quintin Lake

theperimeter.uk

WordPress.com works really well with Google for a great SEO ranking. I can also embed YouTube videos, Google Maps, and other content easily and without any coding ability. Testimonial By Quintin Lake

Frequently Asked Questions(FAQ)

for Wordpress

What is Wordpress?

Wordpress is a web-site builder software that can be used by a wide range of users from new bloggers and entrepreneurs to large enterprises. Wordpress enables construction of websites for blogs, eCommerce sites, domains and self-hosted sites.

What is Wordpress used for?

Wordpress is a Website Builder Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Content Management, Communication Management and Social Media Management .

What are the top features of Wordpress?

Widgets, Templates and SEO are some of the top features of Wordpress.

Who uses Wordpress?

Wordpress is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Wordpress alternatives?

SquareSpace, Wix, Google Sites and Duda are popular alternatives for Wordpress.

Popular Business Setting

for Wordpress

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Wordpress to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for Wordpress

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (22024)
Templates

3.39/5 ★

Read Reviews (5389)
SEO

3.75/5 ★

Read Reviews (5206)
Personalization

3.91/5 ★

Read Reviews (3586)
Dashboard

2.27/5 ★

Read Reviews (1753)
FEATURES RATINGS AND REVIEWS
Widgets

2.51/5 ★

Read Reviews (22024)
Templates

3.39/5 ★

Read Reviews (5389)
SEO

3.75/5 ★

Read Reviews (5206)
Personalization

3.91/5 ★

Read Reviews (3586)
Dashboard

2.27/5 ★

Read Reviews (1753)

IT and Other Capabilities

for Wordpress

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.91/5 ★

Read Reviews (7885)
Data Export

2.76/5 ★

Read Reviews (7653)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.91/5 ★

Read Reviews (7885)
Data Export

2.76/5 ★

Read Reviews (7653)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.18/5 ★

Read Reviews (1109)
Phone Support

4.06/5 ★

Read Reviews (493)
Email Support

4.02/5 ★

Read Reviews (577)
24/7 Support

3.25/5 ★

Read Reviews (9058)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.18/5 ★

Read Reviews (1109)
Phone Support

4.06/5 ★

Read Reviews (493)
Email Support

4.02/5 ★

Read Reviews (577)
24/7 Support

3.25/5 ★

Read Reviews (9058)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.41/5 ★

Read Reviews (136)
Analytics

3.59/5 ★

Read Reviews (2207)
Custom Reports

3.49/5 ★

Read Reviews (22438)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.41/5 ★

Read Reviews (136)
Analytics

3.59/5 ★

Read Reviews (2207)
Custom Reports

3.49/5 ★

Read Reviews (22438)

Software Failure Risk Guidance

?

for Wordpress

Overall Risk Meter

Low Medium High

Top Failure Risks for Wordpress

Vendor Profile Details

Company Name

Automattic

Company Website

https://automattic.com/

Year Founded

2005

HQ Location

Employees

501-1000

Social

Financials

PRIVATE