Retail Case Studies and Customer Success Stories with Vizury
Fossil
- Retail
Vizury helped Fossil connect online and offline shopping for their customers. Shoppers could check store inventory online and reserve products... through WhatsApp. This made it easy for customers to try and buy in stores. Fossil saw a 34% growth in repeat purchase rate, 87% of online leads converted to store sales, and achieved 23x ROI. The solution increased store visits and sales across India.
Vizury helped Zivame boost ecommerce conversion rates by 8%. Zivame used Engage360’s Intellibid algorithm to target high-intent website and app... users. The solution drove a 28% increase in reactivating app users and a 31% rise in conversions from dormant users. Dynamic product recommendations and WhatsApp retargeting improved customer engagement. Zivame saw higher customer lifetime value and more first-time purchases.
Vizury's inStore solution helped PUMA boost retail sales by 23%. The brand wanted to increase footfall and sales in Singapore... and Malaysia stores. Vizury enabled a 'Reserve at store' widget and used WhatsApp for personalized engagement. Store managers used Storeboard to track and close sales. PUMA saw a 45% rise in in-store bookings and achieved 27x ROI.
Vizury Engage360 helped Zalora boost conversions by 2. 4x and double customer engagement. Zalora used WhatsApp campaigns to reduce cart...abandonment and re-engage inactive users. The solution delivered hyper-personalized messages based on browsing and purchase history. Dynamic segmentation and real-time triggers improved customer lifetime value. Zalora saw a 20x uplift over previous push notification methods.
A multinational mobility as a service provider
- Transportation/Trucking/Railroad
- Large
Vizury helped a multinational mobility provider boost repeat bookings by 23%. The company used WhatsApp campaigns to engage users and... simplify ride booking. Engagement rate grew by 87% and NPS increased by 45%. The solution delivered a 12x ROI. Dynamic segmentation and hyper-personalized messaging drove these results.
Vizury helped a leading fintech brand improve digital lending for MSMEs using WhatsApp. The brand faced drop-offs during loan applications... and low conversion rates. Vizury launched hyper-personalized campaigns to engage users, retarget them on WhatsApp, and guide them through the loan process. The solution led to a 14% growth in loan disbursement rates, 34% growth in completed loan applications, 115% improvement in CSAT scores, and a 14x ROI.
Vizury’s Engage360 helped Bewakoof lower their customer acquisition cost by 3x. The solution used Intellibid, which looks at over 40... user attributes to target the best users. Personalized WhatsApp campaigns brought users back to the app and increased engagement. Bewakoof saw a 4x boost in app conversions. The campaign focused on retargeting users who dropped off at different stages, improving conversions and marketing ROI.
Consumer Goods Case Studies and Customer Success Stories with Vizury
A leading personal and beauty care eCommerce store in Bangladesh
- Consumer Goods
- Large
Vizury helped a top beauty eCommerce store in Bangladesh boost website conversion rates by 4%. The brand used personalized WhatsApp... engagement to capture first-party data and recommend products. 78% of website traffic engaged on WhatsApp. The store achieved 2x ROI with targeted customer acquisition and retention campaigns. Vizury's MarTech solutions drove higher trust and repeat sales.
Other Industry Case Studies and Success Stories with Vizury
Naturals
- Beauty And Personal Care
Vizury Engage360 helped Naturals, a leading salon chain, improve customer engagement using WhatsApp campaigns. Naturals wanted to reach customers on... their preferred channels and drive visits to their stores with special offers. The solution used data-driven insights and hyper-personalized campaigns to segment customers and create individualized journeys. As a result, Naturals saw a 32% increase in repeat footfall, over 7,000 store visits from WhatsApp campaigns, and a revenue boost of more than 1.7 million.
