All-in-one ticketing and event management : VBO Tickets
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Entertainment Case Studies and Customer Success Stories with VBO Tickets
The Speakeasy
- Entertainment
- Small
San Francisco, USA
VBO Tickets helped The Speakeasy manage ticket sales and patron engagement for their immersive 1920s-themed theater in San Francisco. The Speakeasy needed... a flexible platform to handle ticketing, reporting, and communication without a physical box office or modern tech onsite. VBO Tickets provided cloud-based tools for virtual ticketing, custom messaging, and off-site payment management. These solutions supported The Speakeasy’s unique guest experience and enabled business growth. Custom features allowed The Speakeasy to reach more guests and maintain their venue’s mystique.
VBO Tickets helped San Francisco Playhouse improve ticket sales and customer experience. The platform's white label plugins made online ticketing... easier and increased sales. Staff can now manage inventory and seating from anywhere. Automated customer records and communication tools improved service and patron engagement. VBO's support team made the transition smooth and continues to help as the venue grows.
VBO Tickets helped Made Up Theatre move from manual ticket sales to a centralized box office system. The theatre needed... better ways to manage guest lists, offer discounts, and communicate with customers. With VBO Tickets, they now send targeted emails, run marketing campaigns, and customize ticketing for events and workshops. The cloud-based platform lets them manage registrations, collect emergency contacts, and adapt features for summer camps. Made Up Theatre values the easy-to-use system and ongoing platform improvements.
VBO Tickets helped ComedySportz sell tickets and merchandise directly on their own websites. The platform enabled each venue to run... loyalty programs, issue gift cards, and promote events through email and social media. VBO Tickets integrated with 16 ComedySportz sites, supporting brand alignment and customer engagement. ComedySportz improved revenue and grew its market share using VBO Tickets' marketing and communications tools. The support team worked closely with each location to meet their needs.
Events Services Case Studies and Customer Success Stories with VBO Tickets
Newfields
- Events Services
- Medium
Indianapolis, USA
VBO Tickets unified Newfields’ box office and online ticketing into one platform. Before, Newfields used separate systems, making ticket and... membership management hard. VBO Tickets integrated easily with their website and enabled fast setup. The cloud-based system allowed both onsite and online sales to be managed together. Newfields praised VBO’s responsive support and quick feature enhancements. The solution improved ticketing and membership sales across all channels.
VBO Tickets helped Caribtix expand its event ticketing services over 10 years. Caribtix needed a white-label ticketing and patron management... platform to serve diverse clients and venues. VBO Tickets provided customizable features, seamless website integration, and flexible ticket options. The platform enabled Caribtix to offer branded solutions and custom reporting. VBO developed an offline scanning feature for a large outdoor event, successfully scanning over 36,000 tickets without connectivity.
VBO Tickets helped The Art of Ice Cream quickly switch to new ticketing software during a venue change. The platform enabled... timed ticketing, managed recurring events, and handled discount codes from third-party sites. VBO Tickets integrated with existing systems and allowed easy ticket transfers between venues. The solution improved customer flow, increased satisfaction, and supported business growth. Responsive support ensured a smooth transition without disrupting ticket holders.
Education Case Studies and Customer Success Stories with VBO Tickets
St. Norbert College
- Education
- Medium
De Pere, USA
St. Norbert College needed a ticketing solution that met strict PCI compliance and data security requirements. Their old server-based software... posed risks, so they switched to VBO Tickets’ cloud-based platform. The new system ensured compliance, removed server liability, and expanded box office operations across campus. Real-time data, strong registration, and reporting features improved event management. The college values VBO’s responsive support and ongoing feature updates.
VBO Tickets helped Wisconsin Lutheran College switch ticketing systems in just four months. The college needed a flexible, affordable solution... after their old provider shut down. VBO offered easy customization, smooth onboarding, and strong support. The new system improved online ticket sales and made training student workers easier. Custom reports and notifications helped the box office manager work more efficiently.
Explore Buffalo
- Non Profit Organization Management
- Small
Buffalo, USA
VBO Tickets helped Explore Buffalo, a nonprofit, grow patron engagement by nearly 30%. The platform enabled direct ticket sales, automated... gift certificate delivery, and real-time reporting. Explore Buffalo doubled annual pass sales and expanded tour offerings. Staff now spend less time on box office tasks and more on customer care. Volunteer docents use VBO Tickets to manage guest lists and check in patrons easily.
