Real-World Case Studies and Customer Success Stories with True Lark

TrueLark helped The Smilist, a large dental support organization, handle 15,180 conversations per month and save 1,000 hours. The Smilist unified... its call center, front desk, and SMS platforms using TrueLark's AI-led scheduling and omnichannel customer service. This solution supported rapid growth and improved patient experiences. The Smilist booked $397,000 in revenue with TrueLark's platform.
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TrueLark helped The Dermatology Specialists automate 96% of patient conversations and book 18,000 appointments monthly. The practice, with 53 locations... and 750 employees, needed to modernize scheduling and reduce call center costs. TrueLark's AI platform integrated with their EMR and enabled provider-based scheduling, extended availability search, and custom messaging. The solution saved $3,000 per month and improved patient experience with centralized, multi-location support.
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TrueLark AI helped SGA Dental Partners handle 70% of patient conversations and add $500K to annual EBITDA. SGA Dental Partners... used TrueLark to solve missed calls and lost leads across 120 locations. The AI solution automated appointment scheduling and improved patient support. SGA Dental Partners now manages 144 conversations per month per location, boosting operational efficiency and patient satisfaction.
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TrueLark helped Balfour Dental add $27,000 in monthly revenue. The dental practice struggled with missed calls and inefficient voicemail management.... TrueLark's AI platform improved after-hours booking and patient reactivation. The practice now converts 68% of booking requests and handles 236 conversations per month. Staff save time and capture more new patient appointments.
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TrueLark helped Pennsylvania Center for Dental Excellence automate SMS communication. Dr. Tau used automated text-based messaging to improve patient experience.... The solution made scheduling and patient support easier. The practice streamlined communication with patients. This led to better service and more efficient operations.
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TrueLark helped West Davis Dental and Lovers Smile improve patient communication with automated scheduling. The dental practice used TrueLark to... modernize how they book appointments and support patients. This led to an increase of $57,000 in monthly revenue. The solution made it easier for patients to connect and schedule visits. The practice saw better results and more efficient operations.
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TrueLark Lead Engage helped FUEL Marketing boost lead conversion rates. The marketing agency used TrueLark to support Restore Hyper Wellness.... The solution focused on automating lead engagement and improving response times. FUEL Marketing saw better results in capturing and converting leads. The platform enabled more efficient communication and follow-up.
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TrueLark Lead Engage helped AdCloud improve lead conversion for beauty and wellness franchises. AdCloud used Lead Engage to manage communications... and support for 73 client locations. The platform made it easier to handle calls, texts, and lead submissions. AdCloud has 14 employees and saw better results for their clients using TrueLark. The solution supports appointment-based businesses in the beauty and wellness market.
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TrueLark helped Restore Hyper Wellness in Brooklyn and Westchester boost lead conversion. The business faced missed calls, slow follow-up, and... lost leads. TrueLark automated lead engagement and after-hours responses. This led to $3,200 extra revenue per month, 8X ROI, and 16 new leads booked monthly. Staff now focus more on in-studio operations, not manual tasks.
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TrueLark helped Mermaid Hair Extensions boost conversions and client satisfaction. The salon faced missed calls and lost opportunities due to... staffing issues. TrueLark's AI answered FAQs and improved online booking. Mermaid Hair Extensions saw a 23% revenue increase from 2021 to 2022. They welcomed 1,188 new clients in 2023, with TrueLark handling 78% of requests and driving $26,000 in extra monthly revenue.
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TrueLark helped ananda hair studio handle 68% of calls with AI, booking $7. 3K in monthly revenue. The salon used...TrueLark to answer client calls, manage bookings, and streamline guest support. Integration with Phorest allowed instant updates to their schedule. Staff no longer spend time on routine client inquiries. The studio now manages 644 conversations per month with TrueLark's AI platform.
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TrueLark helped Renaissance Curls increase their monthly revenue by $2,400. The business used TrueLark to improve booking and customer communication.... The solution made it easier to handle calls, texts, and lead submissions. Renaissance Curls saw growth and better scheduling. The business operates in the beauty and wellness industry and has 7 employees.
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