Trailhead Overview

This is a summary of the comprehensive capabilities and benefits of Trailhead based on over 1477 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Trailhead, Lessonly, SAP SuccessFactors Learning, TalentLMS, Moodle LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Trailhead is right for your needs? Our Cuspera AI engine can evaluate how Trailhead fits your specific business needs, industry, and context. Get your personalized assessment report today.

Trailhead supports business activities such as:

  • Training & Onboarding
  • Engagement Management
  • Sending & Publishing Communications
  • Courses & Assessment
  • Collaboration

Trailhead can help you with many business goals, such as Scale Best Practices, Enhance Customer Relationships, Acquire Customers, Launch New Products, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Mobile and E-Mail for these needs. As a solution, Trailhead's capabilities include Personalization, Gamification, Dashboard, etc.

Trailhead was founded in 1999.

Reviews

"...About Trailhead Trailhead is Salesforce s free online learning platform that empowers anyone to skill up for the future...." NSDC and Salesforce Collaborate to Assist in Bridging the Skills Gap in India

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Trailhead solved their Learning Management System needs. Cuspera uses 1477 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities peers achieved using Trailhead.

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Trailhead.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding with Mobile

4.83/5 ★

Read Reviews (104)

"...About Trailhead Trailhead is Salesforce s free online learning platform that empowers anyone to skill up for the future...." NSDC and Salesforce Collaborate to Assist in Bridging the Skills Gap in India
Engagement Management

4.92/5 ★

Read Reviews (33)

"...Within each program, students can expect to learn through a mix of: Trailhead modules curated to the role Online courses to help develop skills, step by step Engaging videos to augment learning Interaction in an online community space with other studentsTo reinforce the self-paced learning, each student will also be required to complete a series of hands-on projects that depict real-world business scenarios...." Trailhead and OpenClassrooms team to prepare the European workforce for the jobs of tomorrow.
engaging and following up

4.90/5 ★

Read Reviews (29)

"...Evaluate the Engagement Score Review the engagement score for a sample group of alumni to be sure you ve used the correct data points...."
Sending & Publishing Communications with E-Mail

4.76/5 ★

Read Reviews (31)

"...* group in the Trailblazer CommunityLightning Ready in 6 Weeks was originally published in Slalom Technology on Medium, where people are continuing the conversation by highlighting and responding to this story...." Lightning Ready in 6 Weeks
PEER EXPERIENCES
Training & Onboarding with Mobile

4.83/5 ★

Read Reviews (104)

"...About Trailhead Trailhead is Salesforce s free online learning platform that empowers anyone to skill up for the future...." NSDC and Salesforce Collaborate to Assist in Bridging the Skills Gap in India
Engagement Management

4.92/5 ★

Read Reviews (33)

"...Within each program, students can expect to learn through a mix of: Trailhead modules curated to the role Online courses to help develop skills, step by step Engaging videos to augment learning Interaction in an online community space with other studentsTo reinforce the self-paced learning, each student will also be required to complete a series of hands-on projects that depict real-world business scenarios...." Trailhead and OpenClassrooms team to prepare the European workforce for the jobs of tomorrow.
engaging and following up

4.92/5 ★

Read Reviews (29)

Sending & Publishing Communications with E-Mail

4.76/5 ★

Read Reviews (31)

"...* group in the Trailblazer CommunityLightning Ready in 6 Weeks was originally published in Slalom Technology on Medium, where people are continuing the conversation by highlighting and responding to this story...." Lightning Ready in 6 Weeks

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1477 insights from peers and experts to help you assess how these Trailhead use cases fit your Learning Management System needs.

Frequently Asked Questions(FAQ)

for Trailhead

What is Trailhead used for?

Trailhead is a Learning Management System Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Training & Onboarding, Engagement Management and Sending & Publishing Communications .

What are the top features of Trailhead?

Personalization, Gamification and Dashboard are some of the top features of Trailhead.

What are Trailhead alternatives?

Lessonly, SAP SuccessFactors Learning, TalentLMS and Moodle LMS are popular alternatives for Trailhead.

Where is Trailhead located?

Trailhead is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

Peers used Trailhead to Scale best practices and Enhance customer relationships

Peer and Expert Opinion on Features

for Trailhead

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.65/5 ★

Read Reviews (49)
Gamification

3.33/5 ★

Read Reviews (23)
Dashboard

3.21/5 ★

Read Reviews (21)
Recording

3.87/5 ★

Read Reviews (16)
Templates

2.90/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Personalization

4.65/5 ★

Read Reviews (49)
Gamification

3.33/5 ★

Read Reviews (23)
Dashboard

3.21/5 ★

Read Reviews (21)
Recording

3.87/5 ★

Read Reviews (16)
Templates

2.90/5 ★

Read Reviews (9)

IT and Other Capabilities

for Trailhead

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.83/5 ★

Read Reviews (106)
Data Export

3.73/5 ★

Read Reviews (57)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.83/5 ★

Read Reviews (106)
Data Export

3.73/5 ★

Read Reviews (57)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (27)
Email Support

4.75/5 ★

Read Reviews (19)
Phone Support

4.68/5 ★

Read Reviews (23)
24/7 Support

4.54/5 ★

Read Reviews (144)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (27)
Email Support

4.75/5 ★

Read Reviews (19)
Phone Support

4.68/5 ★

Read Reviews (23)
24/7 Support

4.54/5 ★

Read Reviews (144)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (26)
Custom Reports

4.36/5 ★

Read Reviews (159)
Analytics

4.36/5 ★

Read Reviews (63)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (26)
Custom Reports

4.36/5 ★

Read Reviews (159)
Analytics

4.36/5 ★

Read Reviews (63)

Software Failure Risk Guidance

?

for Trailhead

Overall Risk Meter

Low Medium High

Top Failure Risks for Trailhead

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO