Trailhead Overview
Trailhead is an engaging platform for learning Salesforce. Trails are available for admins, users, and developers.
Use Cases
Customers recommend Onboarding, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Trailhead.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Trailhead.
Trailhead Use-Cases and Business Priorities: Customer Satisfaction Data
Trailhead works with different mediums / channels such as Mobile. and E-Mail.
Trailhead's features include Personalization, Gamification, Dashboard, etc. and Trailhead support capabilities include Chat Support, Email Support, Phone Support, etc. also Trailhead analytics capabilities include Custom Reports, and Analytics.
Trailhead, Looop by 360Learning, Kahoot!, Skilljar, Academy Of Mine, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Trailhead Use Cases
Why is Trailhead the best choice for Onboarding?
What benefits does Trailhead offer for Engagement Management?
What solutions does Trailhead provide for Sending & Publishing Communications?
Why is Trailhead the best choice for Courses & Assessment?
What solutions does Trailhead provide for Collaboration?
43+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Trailhead solved their Learning Management System needs. Cuspera uses 1477 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.
Case Studies
CASE STUDY Godrej & Boyce
CASE STUDY VFS Global
CASE STUDY Jaipur Rugs
CASE STUDY Kotak Mahindra Bank
CASE STUDY Pidilite
CASE STUDY REVA University
Frequently Asked Questions(FAQ)
for Trailhead
What is Trailhead used for?
What are the top features of Trailhead?
What are Trailhead alternatives?
Where is Trailhead located?
Peers used Trailhead for onboarding and engagement management
Trailhead Competitors
Trailhead Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Custom Reports | Read Reviews (159) |
| Analytics | Read Reviews (63) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Custom Reports | Read Reviews (159) |
| Analytics | Read Reviews (63) |
Trailhead Integrations
Trailhead integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Trailhead
Software Failure Risk Guidance
?for Trailhead
Overall Risk Meter
Top Failure Risks for Trailhead
Salesforce, Inc. News
Introducing Enterprise Knowledge powered by Data Cloud: Drive more accurate and trusted Agentforce responses with unstructured data.
Salesforce introduces Enterprise Knowledge powered by Data Cloud, enhancing Agentforce with unstructured data capabilities. This suite enables organizations to unlock and activate unstructured data, improving AI responses with accurate and trusted information. The integration of Zoomin's technology streamlines data access and processing, offering connectors to platforms like Zendesk and Google Drive. This innovation supports efficient customer service by providing comprehensive, personalized AI-driven answers.
Salesforce and Sister Nivedita University launch CRM and AI skills lab in Eastern India
Salesforce and Sister Nivedita University have launched a CRM and AI skills lab in Kolkata, Eastern India. This partnership aims to train 1,000 students annually, providing Salesforce certifications and hands-on projects. The initiative includes a customized curriculum using Salesforce CRM platforms and emphasizes faculty development. The collaboration aligns with India's National Education Policy, aiming to enhance digital competencies in education.
CSC Partners with Salesforce to Launch AI-Powered Grievance Redressal Platform for Rural India
Salesforce has partnered with Common Services Centres (CSC) to launch an AI-powered grievance redressal platform aimed at enhancing citizen services in rural India. This collaboration integrates Salesforce's Service Cloud and AI tools like Einstein Bots to improve service delivery and transparency for over 600,000 Village Level Entrepreneurs. The platform supports multilingual and mobile-first designs, facilitating digital governance across diverse regions.
Launching Salesforce in a newly formed global telecom - Infosys
A newly formed global telecommunications company, created from a demerger, successfully launched Salesforce as its new CRM system. Despite challenges like an abrupt CIO resignation and initial user expectations, the project focused on a people-centric approach, ensuring effective training and stakeholder engagement. The implementation addressed key pain points, met governance board expectations, and clarified system capabilities.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
