TIBCO Reward Overview

TIBCO® Reward integrates marketing solutions and handles customer data in a user-friendly SaaS loyalty platform, boosting customer loyalty and ROI. It offers omnichannel data integration, real-time processing, and scalable management for marketers.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using TIBCO Reward.

Other use cases:

  • Sales Incentive Management
  • Communication Management
  • Social Media Analytics
  • Offer Management
  • Lead Analytics
  • Lifetime Value Management
  • Product Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities that customers and associates have achieved using TIBCO Reward.

Other priorities:

  • Improve ROI
  • Increase Customer Life Time Value
  • Acquire Customers
See all business priorities See less business priorities

TIBCO Reward Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO Reward's features include Rewards, and Gamification. and TIBCO Reward support capabilities include 24/7 Support, AI Powered, Email Support, etc. also TIBCO Reward analytics capabilities include Analytics, and Custom Reports.

Reviews

"...TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO...." Peer review

TIBCO Reward, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on TIBCO Reward Use Cases

What makes TIBCO Reward ideal for Loyalty Management?

What Are the key features of TIBCO Reward for Engagement Management?

Case Studies

Insurance

CASE STUDY Sara Assicurazioni

TIBCO helped Sara Assicurazioni move from legacy systems to a cloud-based platform. The company faced high costs, slow product launches, and poor customer experiences. With TIBCO, Sara migrated 85% o...f its data and apps to the cloud in one year and cut costs by nearly 60%. Service outages ended, and new apps now launch in days instead of months. Customers get faster claims and mobile access. Sara became a digital leader in insurance.

Read more →
Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO helped Aeroporti di Roma connect all parts of its airport operations with a digital platform. The company managed two major airports in Rome, serving nearly 50 million passengers each year. Bef...ore using TIBCO, passenger satisfaction scores were low, ranking 3.31 out of 5 in 2013. With TIBCO, Aeroporti di Roma unified real-time data and improved the traveler experience. This digital transformation led to higher customer satisfaction and new revenue opportunities.

Read more →
Banking

CASE STUDY ABN AMRO

TIBCO BPM Enterprise and TIBCO BusinessWorks helped ABN AMRO move to Microsoft Azure. The bank wanted to digitize 90% of its processes by 2025 but faced legacy system challenges. With TIBCO, ABN AMRO... reduced credit card processing from weeks to days and avoided €11.1M in manual process costs. Mobile banking is now available anytime, anywhere. Centralized automation improved compliance and boosted team productivity.

Read more →
Government Administration

CASE STUDY NASA

TIBCO BusinessWorks helped NASA move from manual spreadsheets to a real-time integration platform. NASA needed to fix duplicated data and slow, unreliable reporting. With TIBCO, they connected system...s for faster, more accurate data access. The solution improved productivity and made reporting easier for engineers. NASA saw an 83% reduction in time to review projects. The new system increased confidence and changed the agency's culture.

Read more →
Utilities

CASE STUDY Sydney Water

Sydney Water used TIBCO ActiveMatrix BPM and TIBCO BusinessWorks to improve customer experience. They wanted a seamless and reliable solution. The new system let customers see their water usage in re...al time. Sydney Water made processes simpler, with some having only three or five steps. The net promoter score jumped by 127 points, from -38 to +89. The team built the new service and interface in just nine weeks.

Read more →
Hospital & Health Care

CASE STUDY University of Chicago Medicine

TIBCO helped University of Chicago Medicine connect data across systems for better patient care. The hospital moved from fee-based to value-based care using TIBCO's data integration and analytics. Do...ctors now access real-time data to make faster decisions. UCM reduced cardiac arrests by 15 to 20 percent with predictive analytics. The solution also improved operating room efficiency and billing processes.

Read more →

TIBCO Reward Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.20/5 ★

Read Reviews (8)
Custom Reports

4.19/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.20/5 ★

Read Reviews (8)
Custom Reports

4.19/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for TIBCO Reward

Top Failure Risks for TIBCO Reward

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

Read more →

Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

Read more →

Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

M&A