TIBCO Reward Overview

TIBCO® Reward integrates marketing solutions and handles customer data in a user-friendly SaaS loyalty platform, boosting customer loyalty and ROI. It offers omnichannel data integration, real-time processing, and scalable management for marketers.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using TIBCO Reward.

Other use cases:

  • Sales Incentive Management
  • Communication Management
  • Social Media Analytics
  • Offer Management
  • Lead Analytics
  • Lifetime Value Management
  • Product Marketing
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Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities that customers and associates have achieved using TIBCO Reward.

Other priorities:

  • Improve ROI
  • Increase Customer Life Time Value
  • Acquire Customers
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TIBCO Reward Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO Reward's features include Rewards, and Gamification. and TIBCO Reward support capabilities include 24/7 Support, AI Powered, Email Support, etc. also TIBCO Reward analytics capabilities include Analytics, and Custom Reports.

Reviews

"...TIBCO Reward (formerly TIBCO Engage) is a real-time customer loyalty and interaction management platform, from TIBCO...." Peer review

TIBCO Reward, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on TIBCO Reward Use Cases

How can TIBCO Reward optimize your Loyalty Management Workflow?

How can TIBCO Reward enhance your Engagement Management process?

Case Studies

Utilities

CASE STUDY Sydney Water

Sydney Water used TIBCO ActiveMatrix BPM and TIBCO BusinessWorks to improve customer experience. They wanted a seamless and reliable solution. The new system let customers see their water usage in re...al time. Sydney Water made processes simpler, with some having only three or five steps. The net promoter score jumped by 127 points, from -38 to +89. The team built the new service and interface in just nine weeks.

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Transportation/Trucking/Railroad

CASE STUDY Dutch Railways

TIBCO helped Dutch Railways build a virtual train platform. The company used TIBCO BusinessEvents, ActiveSpaces, BusinessWorks, and Messaging to manage data from over 800 trains. Passengers now use a... mobile app to see train locations and open seats. Maintenance teams get real-time alerts to keep trains on schedule. The new platform led to almost 50 new projects and improved customer experience.

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Government Administration

CASE STUDY NASA

TIBCO BusinessWorks helped NASA move from manual spreadsheets to a real-time integration platform. NASA needed to fix duplicated data and slow, unreliable reporting. With TIBCO, they connected system...s for faster, more accurate data access. The solution improved productivity and made reporting easier for engineers. NASA saw an 83% reduction in time to review projects. The new system increased confidence and changed the agency's culture.

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Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO helped Aeroporti di Roma connect all parts of its airport operations with a digital platform. The company managed two major airports in Rome, serving nearly 50 million passengers each year. Bef...ore using TIBCO, passenger satisfaction scores were low, ranking 3.31 out of 5 in 2013. With TIBCO, Aeroporti di Roma unified real-time data and improved the traveler experience. This digital transformation led to higher customer satisfaction and new revenue opportunities.

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Food & Beverages

CASE STUDY Campari Group

TIBCO Cloud Integration and TIBCO Cloud API Management helped Campari Group build a hybrid API-led cloud platform. Campari shifted budget to new IT projects and sped up time-to-market for integration...s. The company improved real-time data availability and enabled secure API access for partners and customers. Campari also established a DevOps culture. 27 brands were integrated into the portfolio. Campari won the Trailblazer Award in 2019.

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Hospital & Health Care

CASE STUDY Cerner

Cerner used TIBCO BusinessWorks, TIBCO BusinessEvents, and TIBCO Messaging to modernize its healthcare IT systems. Cerner faced challenges with an aging on-premises architecture and strict data compl...iance rules. TIBCO helped Cerner move to a cloud-friendly setup, making it easier to adapt to different countries' laws. The new solution improved data access, lowered costs, and made Cerner's services more agile. Cerner's clients now benefit from seamless integration and better interoperability of healthcare data.

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TIBCO Reward Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.20/5 ★

Read Reviews (8)
Custom Reports

4.19/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.20/5 ★

Read Reviews (8)
Custom Reports

4.19/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for TIBCO Reward

Top Failure Risks for TIBCO Reward

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

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Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

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Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

M&A