TIBCO Reward - Customer Loyalty Management: Use Cases, Capabilities & Competitors

Sara Assicurazioni used TIBCO and AWS to move from legacy systems to a cloud platform. The company reduced infrastructure costs by 50%. Business transactions now finish in half the time. Claims open ...in minutes, not hours. Service downtime of 2-3 hours was eliminated. The insurer now delivers two or more application releases per week. All employees have mobile access to applications.
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TIBCO helped Aeroporti di Roma transform its airport operations with real-time data integration. The airport used TIBCO to centralize data, analyze passenger flows, and automate services. Customer sa...tisfaction scores rose from 3.31 to 4.47 out of 5, a 35% increase. The airport reduced operating costs by nearly 40% while handling more passengers and earning top industry awards. TIBCO enabled predictive analytics, improved passenger experiences, and supported COVID-19 safety measures.
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Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now delivers integrations 20% faster and ...at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.
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TIBCO EBX software helped PostNL save 30–40% on master data management costs. PostNL needed to improve data quality and streamline processes to support rapid e-commerce growth. With TIBCO and Systema...tion, they migrated to a modern MDM platform, reducing errors and simplifying workflows. The new solution made data management easier for users and sped up adoption. PostNL now enjoys faster updates, fewer invoice errors, and a more agile data-driven culture.
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Campari Group used TIBCO Cloud Integration and API Management to build a hybrid API-led cloud platform. This helped Campari shift budget to new IT projects and speed up time-to-market for integration...s. The company improved real-time data access and enabled secure API adoption by partners and customers. Campari also established a DevOps culture and increased cloud infrastructure efficiency. These changes supported faster growth and empowered business partners.
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Cerner used TIBCO software to modernize its healthcare IT platforms. The company moved from an aging on-premises system to a cloud-friendly architecture with AWS, Azure, and Google. TIBCO tools helpe...d Cerner improve data integration and support electronic medical records. This allowed Cerner to lower costs and boost agility for healthcare clients. Cerner also built a community for clients to share solutions and reuse capabilities.
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