TestComplete Overview
This is a summary of the comprehensive capabilities and benefits of TestComplete based on over 663 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TestComplete, Mobile2CRM, engageSPARK, CallHub, RingCentral MVP, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TestComplete is right for your needs? Our Cuspera AI engine can evaluate how TestComplete fits your specific business needs, industry, and context. Get your personalized assessment report today.
TestComplete supports business activities such as:
- Helpdesk Management
- Training & Onboarding
- Knowledge Management
- Call Recording
- Engagement Management
TestComplete can help you with many business goals, such as Improve Efficiency, Enhance Customer Relationships, and Scale Best Practices. It can help manage these activities if you use User Generated Content Blogs and Phone Calls for these needs. As a solution, TestComplete's capabilities include Recording, Personalization, and Widgets.
TestComplete Computer Software Vertical is its biggest customer base.
Reviews
"...Even if a scripting module is not present by default, it can easily be added/referencedSupport network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given...." Peer review by Peter Anderson BEng MCSA, System Administrator/Test Manager, Keysoft Solutions
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TestComplete solved their Mobile Marketing needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Improve Efficiency and Enhance Customer Relationships are the most popular business priorities peers achieved using TestComplete.
Use Cases
Peers recommend Helpdesk Management , Training & Onboarding , Knowledge Management , as the business use cases that they have been most satisfied while using TestComplete.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
2.70/5 ★ |
"...Even if a scripting module is not present by default, it can easily be added/referencedSupport network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given...." Peer review by Peter Anderson BEng MCSA, System Administrator/Test Manager, Keysoft Solutions |
| Training & Onboarding |
3.89/5 ★ |
"...This gives us the advantage of continuous integration - identifying issues early and providing feedback to development team...." Peer review by Subbu V, Senior Automation Analyst |
| Knowledge Management with User Generated Content and Blogs |
3.73/5 ★ |
"...SmartBear support is excellent - very quick case turn around and a great knowledge base with forums...." Peer review by Yuliya (Julia) Cherkasova, QA Engineer, NCR Corporation |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
2.70/5 ★ |
"...Even if a scripting module is not present by default, it can easily be added/referencedSupport network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given...." Peer review by Peter Anderson BEng MCSA, System Administrator/Test Manager, Keysoft Solutions |
|
| Training & Onboarding |
3.89/5 ★ |
"...This gives us the advantage of continuous integration - identifying issues early and providing feedback to development team...." Peer review by Subbu V, Senior Automation Analyst |
|
| Knowledge Management with User Generated Content and Blogs |
3.73/5 ★ |
"...SmartBear support is excellent - very quick case turn around and a great knowledge base with forums...." Peer review by Yuliya (Julia) Cherkasova, QA Engineer, NCR Corporation |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 663 insights from peers and experts to help you assess how these TestComplete use cases fit your Mobile Marketing needs.
Frequently Asked Questions(FAQ)
for TestComplete
What is TestComplete?
What is TestComplete used for?
What are the top features of TestComplete?
Who uses TestComplete?
What are TestComplete alternatives?
Where is TestComplete located?
Popular Business Setting
for TestComplete
Top Industries
- Computer Software
- Information Technology and Services
- Real Estate
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Peers used TestComplete to Improve efficiency and Enhance customer relationships
TestComplete Alternatives
Peer and Expert Opinion on Features
for TestComplete
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (61) |
| Personalization | Read Reviews (10) |
| Widgets | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (61) |
| Personalization | Read Reviews (10) |
| Widgets | Read Reviews (5) |
IT and Other Capabilities
for TestComplete
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (86) |
| Data Import | Read Reviews (114) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (86) |
| Data Import | Read Reviews (114) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (151) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (151) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (10) |
| Email Support | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (13) |
| Custom Reports | Read Reviews (46) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (13) |
| Custom Reports | Read Reviews (46) |
Software Failure Risk Guidance
?for TestComplete
Overall Risk Meter
Top Failure Risks for TestComplete
Vendor Profile Details
Company Name
SmartBear Software
Company Website
https://smartbear.com/HQ Location
Somerville, MA
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for TestComplete
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
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