TestComplete Overview

TestComplete by SmartBear Software tests mobile, web, and desktop applications. A free trial of TestComplete can be tried.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Knowledge Management, as the business use cases that they have been most satisfied with while using TestComplete.

Other use cases:

  • Call Recording
  • Engagement Management
  • Workflow Management
  • Customer Case Management
  • Contract Management
  • Competitive Intelligence
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TestComplete.

Other priorities:

  • Scale Best Practices
See all business priorities See less business priorities

TestComplete Use-Cases and Business Priorities: Customer Satisfaction Data

TestComplete works with different mediums / channels such as User Generated Content. Blogs. and Phone Calls.

TestComplete's features include Recording, Personalization, and Widgets. and TestComplete support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also TestComplete analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We currently have two users of Testcomplete, and one previous user on our development team...." Peer review by Jonathan Yoquinto, Software Quality Assurance Automation Lead, IDenticard Systems

Peer review evidence (same sources as the product rating summary)

"...Even if a scripting module is not present by default, it can easily be added/referencedSupport network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given...." Peer review by Peter Anderson BEng MCSA, System Administrator/Test Manager, Keysoft Solutions
"...I was also about to to get other team members trained on the tool and have multiple people work on tests...." Peer review by Administrator
"...SmartBear support is excellent - very quick case turn around and a great knowledge base with forums...." Peer review by Yuliya (Julia) Cherkasova, QA Engineer, NCR Corporation

TestComplete, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TestComplete

Top Industries

  • Computer Software
  • Information Technology and Services
  • Real Estate

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

TestComplete is popular in Computer Software, Information Technology And Services, and Real Estate and is widely used by Enterprise, Mid Market, and Large Enterprise.

TestComplete Customer wins, Customer success stories, Case studies

What makes TestComplete ideal for Helpdesk Management?

How can TestComplete optimize your Onboarding Workflow?

What solutions does TestComplete provide for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well TestComplete solved their Mobile Marketing needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

 

COCC - Fintech - Medium

COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...

Southington, USA

COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides COCC with end-to-end testing visibility, ...enhancing mobile test automation and application integrity. The combined solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate application testing and maintain governance.

Read on →
 

COCC - Financial Technology - Medium

COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...

Southington, USA

COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides COCC with end-to-end testing visibility, ...enhancing application test automation and maintaining governance. The solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate development and ensure application integrity.

Read on →
 

Technip - Oil & Energy - Very Large

Paris, France

Technip used SmartBear TestComplete to automate software testing for its large-scale engineering and construction applications. Manual regression testing that once took 12 days now takes just four da...ys with automated scripts. The team can now run server sanity tests quickly and deploy application changes faster. TestComplete supports multiple technologies and offers 24/7 expert support. Technip benefits from faster testing, reduced manual effort, and improved application stability.

 

Zurich Insurance Group - Insurance - Very Large

Zurich, Switzerland

ReadyAPI Virtualization helped Zurich Insurance Group test APIs for a core application used by 3,500 employees. The team needed to avoid high costs and downtime from third-party API limits. With serv...ice virtualization, Zurich reduced test environment costs by nearly $500K. The training environment now has 99.99% uptime. Troubleshooting is faster and easier. Trainers and students get a consistent experience every time.

 

TBC Bank - Banking - Large

Tbilisi, Georgia

SmartBear TestComplete helped TBC Bank cut application testing from weeks to hours. The bank's quality assurance team, including non-technical staff, quickly learned to create and run automated tests.... TestComplete's support for Delphi applications was a key factor in the decision. The tool made it easy to spot issues and give feedback to developers. Faster, more reliable testing improved software quality and customer service.

 

Open Dealer Exchange - Automotive - Medium

Farmington Hills, USA

Open Dealer Exchange used ReadyAPI Test to improve testing of its web services for automotive finance and insurance. The company needed better QA tools as its customer base grew. ReadyAPI Test let th...eir team quickly create and run tests, check XML data, and validate middleware performance. Five QA testers and five developers use the tool daily. Automated reports and Groovy scripting help them handle encrypted data and generate clear results. The team also uses ReadyAPI Performance for load and capacity testing.

TestComplete - working with GIT Repositories and Azure

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing TestComplete

What is TestComplete?

TestComplete is an Automated UI testing that helps cover from device cloud to packaged apps. It ensures the quality of the application without sacrificing speed or agility with an easy-to-use, GUI test automation tool.

It helps in automating UI testing across a wide range of desktop applications, including .Net, Java, WPF and Windows 10. Create reusable tests for all web applications including modern JavaScript frameworks like React and Angular on 2050+ browser and platform configurations, also create and automate functional UI tests on physical or virtual iOS and Android devices.

Features include Building automated UI tests, Saving time creating and maintaining tests by accurately identifying dynamic UI elements, Data-driven testing, Automated test reporting and analysis, Keyword-driven testing, Free training and support and more.

What is TestComplete used for?

TestComplete is a Mobile Marketing Software mainly used by its customers to Improve Efficiency and Enhance Customer Relationships by Helpdesk Management, Onboarding and Knowledge Management .

What are the top features of TestComplete?

Recording, Personalization and Widgets are some of the top features of TestComplete.

Who uses TestComplete?

TestComplete is used by Computer Software, Information Technology And Services and Real Estate among other industries.

What are TestComplete alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for TestComplete.

Where is TestComplete located?

TestComplete is headquartered at Somerville, MA.
lightning

Peers used TestComplete for helpdesk management and onboarding

TestComplete Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.08/5

Read Reviews (3)
Analytics

3.96/5

Read Reviews (13)
Custom Reports

3.24/5

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.08/5

Read Reviews (3)
Analytics

3.96/5

Read Reviews (13)
Custom Reports

3.24/5

Read Reviews (46)

Software Failure Risk Guidance

?

for TestComplete

Overall Risk Meter

Low Medium High

Top Failure Risks for TestComplete

SmartBear Software Inc News

Product

SmartBear MCP for Zephyr: Connect Testing to AI Tools

SmartBear has introduced the MCP Server for Zephyr, which connects Zephyr test data with AI tools like Claude Code, GitHub Copilot, and Cursor. This integration allows AI clients to access and act on Zephyr test data without opening Jira, enhancing workflow efficiency and data accessibility. The MCP Server uses the open Model Context Protocol, ensuring compatibility with various AI tools.

Product

Reduce API governance fragmentation with SmartBear Swagger, now fluent in multiple protocols

SmartBear Swagger now supports multiple API protocols, including OpenAPI, AsyncAPI, GraphQL, and MCP, to streamline API governance and compliance. This integration allows teams to manage APIs consistently across different protocols, reducing fragmentation risks. Future support for gRPC and A2A is planned to enhance internal service-mesh traffic and agent coordination.

Product

API testing for agent-driven code:Â SmartBear ReadyAPI MCP for Claude, Copilot, Cursor, and compatible agents

SmartBear introduces ReadyAPI MCP Server, enabling API testing automation within AI-driven coding environments like Claude, Copilot, and Cursor. This integration allows developers to generate, run, and heal API tests seamlessly in their coding sessions, enhancing continuous quality assurance. The tool addresses test generation friction, spec drift, and opaque test failures, ensuring reliable code delivery at AI speed.

Product

Meticulous, Functionize and SmartBear: the latest vendor and product news

SmartBear has announced new AI integrations with Anthropic Claude, GitHub, Atlassian Rovo, and AWS Kiro, enhancing its testing ecosystem. These integrations facilitate test generation, API governance, and quality intelligence within AI-assisted development workflows, embedding quality assurance directly into software engineering platforms.

SmartBear Software Inc Profile

Company Name

SmartBear Software Inc

Company Website

https://smartbear.com/

HQ Location

Somerville, MA

Employees

251-500

Social

Financials

PRIVATE