Talkwalker Analytics Overview

This is a summary of the comprehensive capabilities and benefits of Talkwalker Analytics based on over 2529 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Talkwalker Analytics, Khoros Marketing, NetBase Quid, SentiOne, Reputation Social Suite, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Talkwalker Analytics is right for your needs? Our Cuspera AI engine can evaluate how Talkwalker Analytics fits your specific business needs, industry, and context. Get your personalized assessment report today.

Talkwalker Analytics supports business activities such as:

  • Social Media Management
  • Communication Management
  • Engagement Management
  • Competitive Intelligence
  • Helpdesk Management

Talkwalker Analytics can help you with many business goals, such as Improve Digital And Social Presence, Improve Brand Engagement, Improve ROI, Acquire Customers, Build Brand Awareness, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Talkwalker Analytics's capabilities include Alerts: Popups & Notifications, Dashboard, Personalization, etc.

Talkwalker Analytics was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business. " - Romain Mazeries

Cuspera Reviews

17 buyers and buying teams have used Cuspera to assess how well Talkwalker Analytics solved their Social Media Marketing needs. Cuspera uses 2529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities peers achieved using Talkwalker Analytics.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Talkwalker Analytics.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.93/5 ★

Read Reviews (287)

"...It also provides great graphics that really demonstrate the effects of your program on coverage and social engagement...."
social media analytics

4.98/5 ★

Read Reviews (177)

"...Social media monitoring & social media analytics. ..."
monitoring social media

4.86/5 ★

Read Reviews (80)

"...Did you know there is a difference between social listening and social monitoring?..."
engaging on social media

4.82/5 ★

Read Reviews (13)

"...They also allow you to monitor post-level engagement metrics, which are useful for learning what s working (more on that later).Finally, when you re thinking about which platforms to focus on, do your research so you understand how the API prioritizes or deprioritizes brands and businesses...."
scheduling post to social media

4.75/5 ★

Read Reviews (9)

"...Our favorite post: Social media trends that will impact 2019 45...."
Communication Management with Social Media and E-Mail

4.78/5 ★

Read Reviews (113)

"...Just as email has transformed the way people communicate without written letters, social listening has helped us transform the way we measure and track our social performance...."
tracking & monitoring communications

4.87/5 ★

Read Reviews (85)

"...Talkwalker s Free social media search monitors every conversation about your brand, hashtags and competition on social media...."
sending & publishing communications

4.32/5 ★

Read Reviews (25)

"...The post Social Media Trends That Will Impact 2019 appeared first on Digital Training Institute...."
Engagement Management with Social Media

4.91/5 ★

Read Reviews (75)

"...Talkwalker gives you the top results mentioning your brand or keyword (such as the tweets with the most engagement), making them a great free alerts service that includes mentions from social media...." Social Media Monitoring Tools for Non-Profits
engaging and following up

4.89/5 ★

Read Reviews (67)

"...You can set up the following parameters: Result Type: Everything, Twitter, Blogs, Discussions. ..."
PEER EXPERIENCES
Social Media Management with Social Media

4.93/5 ★

Read Reviews (287)

"...It also provides great graphics that really demonstrate the effects of your program on coverage and social engagement...." Peer review by Stephanie B., Marketing and Advertising
social media analytics

4.93/5 ★

Read Reviews (177)

monitoring social media

4.93/5 ★

Read Reviews (80)

engaging on social media

4.93/5 ★

Read Reviews (13)

scheduling post to social media

4.93/5 ★

Read Reviews (9)

Communication Management with Social Media and E-Mail

4.78/5 ★

Read Reviews (113)

"...Just as email has transformed the way people communicate without written letters, social listening has helped us transform the way we measure and track our social performance...." Peer review by Marla Grossberg, Consumer Insights and Strategy Director, Milwaukee Brewers
tracking & monitoring communications

4.78/5 ★

Read Reviews (85)

sending & publishing communications

4.78/5 ★

Read Reviews (25)

Engagement Management with Social Media

4.91/5 ★

Read Reviews (75)

"...Talkwalker gives you the top results mentioning your brand or keyword (such as the tweets with the most engagement), making them a great free alerts service that includes mentions from social media...." Social Media Monitoring Tools for Non-Profits
engaging and following up

4.91/5 ★

Read Reviews (67)

47+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2529 insights from peers and experts to help you assess how these Talkwalker Analytics use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Romain Mazeries

CEO

MANGOPAY

We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries

Bruce Hoang

Director Communication, Channels and data

ORANGE France

All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang
CUSTOMERS TESTIMONIALS

Romain Mazeries

CEO

MANGOPAY

We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries

Bruce Hoang

Director Communication, Channels and data

ORANGE France

All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang

Case Studies

COMPANY CASE STUDIES
Case Study Bayes Business School

How social media engagement helped Bayes navigate a sensitive renaming project

Read More
Case Study Grubhub

How Grubhub listened to customers to deliver excellence

Read More
Case Study Servier Group

How Servier Group uses social intelligence

Read More

Frequently Asked Questions(FAQ)

for Talkwalker Analytics

What is Talkwalker Analytics?

Talkwalker Analytics is a social media analytics and monitoring platform for marketing teams to promote brand, increase customer engagement and increase revenue.

What is Talkwalker Analytics used for?

Talkwalker Analytics is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Improve Brand Engagement by Social Media Management, Communication Management and Engagement Management .

What are the top features of Talkwalker Analytics?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Talkwalker Analytics.

Who uses Talkwalker Analytics?

Talkwalker Analytics is used by Marketing And Advertising, Banking and Computer Software among other industries.

What are Talkwalker Analytics alternatives?

Khoros Marketing, NetBase Quid, SentiOne and Reputation Social Suite are popular alternatives for Talkwalker Analytics.

Where is Talkwalker Analytics located?

Talkwalker Analytics is headquartered at 485 Lexington Avenue, Floor 26th New York, NY 10017.

Popular Business Setting

for Talkwalker Analytics

Top Industries

  • Marketing and Advertising
  • Banking
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Talkwalker Analytics to Improve digital and social presence and Improve brand engagement

Peer and Expert Opinion on Features

for Talkwalker Analytics

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.51/5 ★

Read Reviews (181)
Dashboard

4.86/5 ★

Read Reviews (108)
Personalization

4.59/5 ★

Read Reviews (26)
Widgets

4.62/5 ★

Read Reviews (14)
Feedback surveys

4.82/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.51/5 ★

Read Reviews (181)
Dashboard

4.86/5 ★

Read Reviews (108)
Personalization

4.59/5 ★

Read Reviews (26)
Widgets

4.62/5 ★

Read Reviews (14)
Feedback surveys

4.82/5 ★

Read Reviews (13)

IT and Other Capabilities

for Talkwalker Analytics

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5 ★

Read Reviews (135)
Data Import

4.54/5 ★

Read Reviews (223)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.56/5 ★

Read Reviews (135)
Data Import

4.54/5 ★

Read Reviews (223)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.91/5 ★

Read Reviews (25)
Email Support

4.89/5 ★

Read Reviews (22)
Phone Support

4.83/5 ★

Read Reviews (15)
24/7 Support

4.82/5 ★

Read Reviews (146)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.91/5 ★

Read Reviews (25)
Email Support

4.89/5 ★

Read Reviews (22)
Phone Support

4.83/5 ★

Read Reviews (15)
24/7 Support

4.82/5 ★

Read Reviews (146)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.73/5 ★

Read Reviews (77)
Custom Reports

4.77/5 ★

Read Reviews (507)
Analytics

4.76/5 ★

Read Reviews (466)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.73/5 ★

Read Reviews (77)
Custom Reports

4.77/5 ★

Read Reviews (507)
Analytics

4.76/5 ★

Read Reviews (466)

Software Failure Risk Guidance

?

for Talkwalker Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkwalker Analytics

Vendor Profile Details

Company Name

Talkwalker

Company Website

https://www.talkwalker.com/

Year Founded

2009

HQ Location

485 Lexington Avenue, Floor 26th New York, NY 10017

Employees

101-250

Social

Financials

M&A