Square Appointments Overview

Square-appointments provides an online booking system displaying calendar, services, and pricing. Custom reminders and no-show protection are included.

Use Cases

Customers recommend Sending & Publishing Communications, Contacts History, Loyalty Management, as the business use cases that they have been most satisfied with while using Square Appointments.

Other use cases:

  • Helpdesk Management
  • Engaging And Following Up
  • Customer Feedback Management
  • Sales Call Management
  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Billing And Invoice Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Square Appointments.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve Consistency
See all business priorities See less business priorities

Square Appointments Use-Cases and Business Priorities: Customer Satisfaction Data

Square Appointments works with different mediums / channels such as Phone Calls. E-Mail. and Social Media.

Square Appointments's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Square Appointments support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Square Appointments analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Hard to pick one thing I like best -- clients can see schedule and book online which reduces phone calls considerably; sends automatic confirmations and reminders that can be personalized for each client or use a standard message that's easy to change; open the booking in studio and all customer history and notes is right there; I can check my calendar and book appts from any computer or phone wherever I am; extremely easy to personalize at every level, from messaging to pricing to booking, etc...." Peer review by beth s

Peer review evidence (same sources as the product rating summary)

"...Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment...." Peer review by Jennifer W., Private Practice Therapist, Hospital & Health Care
"...Visit Clients to enter and then view clients contact information, history, and appointment notes. ..." Free Appointment Scheduling Software and Booking App
"...There is even marketing options and customer loyalty programs built into the Square platform as well...." Peer review by Kevin Macconkey

Square Appointments, Calendly, Clockify, TimeCamp, Google Calendar, etc., all belong to a category of solutions that help Calendar. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Square Appointments

Top Industries

  • Consumer Services
  • Hospital & Health Care
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Square Appointments is popular in Consumer Services, Hospital & Health Care, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.

Square Appointments Customer wins, Customer success stories, Case studies

How does Square Appointments facilitate Sending & Publishing Communications?

How can Square Appointments optimize your Contacts History Workflow?

11 buyers and buying teams have used Cuspera to assess how well Square Appointments solved their Calendar needs. Cuspera uses 418 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Calendar needs.

Blade and Timber - Entertainment - Medium

Square helped Blade and Timber grow from a single warehouse to seven axe-throwing locations in eight years. The business used Square for Restaurants, Square Invoices, and other Square tools to manage... food service, handle complex tax rates, and streamline operations. Staff onboarding became fast and easy, with new hires confidently using the POS within 48 hours. Square Invoices enabled 30-40% of sales through B2B events, making payments seamless and boosting revenue. Real-time reporting and mobile access let the owner manage multiple brands and locations efficiently.

Bluestone Lane - Food & Beverages - Large

Square's all-in-one restaurant technology platform helped Bluestone Lane run 65 locations with 50% faster ordering. The company replaced its legacy point-of-sale system with Square Register, Square T...erminal, and Square KDS. Staff now spend less time on tech and more time with guests. Real-time data insights help Bluestone Lane make better business decisions. Thousands of hours have been saved by streamlining operations.

Chip City - Food & Beverages - Large

Square's suite of business tools helped Chip City grow to over 50 locations and raise $17.5 million. The company used Square Register, Square Loyalty, and other tools to improve customer experience a...nd speed up checkout. Chip City focused on in-person hospitality and a simple, easy-to-use POS system. This led to strong customer loyalty and repeat business. Partnerships and brand-building efforts expanded their reach and deepened customer connections.

Datz Deli - Food & Beverages - Small

Square Register, Square Terminal, and Square for Restaurants helped Datz Deli grow from one location to three. The deli used Square Terminal to take payments at Smorgasburg NYC, making transactions f...ast and easy. Square for Restaurants supported their expansion to new locations. The technology let them focus on food and customers, not payments. Datz Deli gained national attention and now plans to expand to other states.

Flower Friends SF - Events Services - Small

Square Checking helped Flower Friends SF boost sales by 126% in three months. The floral design studio used Square Banking, Square Invoices, and Square Reader to manage finances, track expenses, and ...streamline event payments. Owner Emily Yates saw better business organization and easier tax prep. Square tools saved time, letting her focus on client relationships and creative pop-ups. One pop-up led to a 3x sales increase over other events.

Protagonist Cafe - Restaurants - Small

Square Point-of-Sale helps Protagonist Cafe manage custom pricing for over 5,000 books and track inventory for books, retail items, and food. The team uses Square's par system to coordinate pastry de...liveries and syncs inventory with their Square website for online orders. Staff can manage payroll, scheduling, and invoicing remotely thanks to Square's cloud-based tools. Flexible features let them turn off online ordering during busy times and keep operations running smoothly.

How to Create a Service with Square Appointments

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Peers used Square Appointments for sending & publishing communications and contacts history

Square Appointments Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (4)
Analytics

4.76/5 ★

Read Reviews (11)
Custom Reports

3.38/5 ★

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5 ★

Read Reviews (4)
Analytics

4.76/5 ★

Read Reviews (11)
Custom Reports

3.38/5 ★

Read Reviews (57)

Software Failure Risk Guidance

?

for Square Appointments

Overall Risk Meter

Low Medium High

Top Failure Risks for Square Appointments

Squareup International Ltd News

Product

Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions

Square has launched Square AI in the UK, a free conversational AI assistant integrated into the Square platform. It helps businesses make data-driven decisions by providing insights from their own data and local trends. This tool aims to simplify AI adoption for SMEs, enhancing decision-making without requiring complex setups.

Product

Square Adds AI - Powered Insights , Voice Ordering for Businesses

Square has introduced AI-powered insights and voice ordering features for local businesses, enhancing its food and beverage platform. These innovations include a conversational assistant that integrates external data with business metrics for informed decision-making, and a voice ordering system that automates phone orders. Additionally, Square has launched bitcoin payment solutions and a mobile app, Neighborhoods on Cash App, to connect local businesses with consumers.

M&A

Square Welcomes the Tola Team

Square has integrated the Tola team, a startup specializing in automating accounts payable and receivable for small businesses, to enhance its financial tools. This move aims to improve cash flow management and operational efficiency for sellers, reinforcing Square's commitment to supporting small businesses with modern, seller-first financial solutions.

Partnership

Square Teams Up with Guy Raz to Launch The Way Up, A New Series Celebrating Local Business Innovation and Hard-Earned Wisdom

Square has partnered with Guy Raz to launch "The Way Up," a new video series highlighting the innovation and resilience of local businesses using Square's technology. The series features stories of six Square-powered businesses, showcasing their growth and impact on communities. The series will be available on multiple platforms, including Square's YouTube channel and Raz's podcast.

Squareup International Ltd Profile

HQ Location

20939 Main St, Matheson, Colorado 80830-9702, US

Employees

1001-5000

Social

Financials

PRIVATE