Customer stories

Product Business Settings

Sprinklr Marketing is popular in Computer Software, Manufacturing, and Internet industries and is widely used by Large Enterprise, Enterprise, and Small Business.

Integrations

Digital Signature
Sales Enablement
Team Collaboration

Sprinklr Marketing Product Overview

Sprinklr Marketing streamlines organic and paid campaign orchestration across 30+ channels. It offers a unified AI-powered platform to make marketing easy.

How satisfied the customers are with Sprinklr Marketing use-cases

Reviews

"We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-t...ime, which is so powerful to engage the right people. These integrated aspects of the platform are what makes Sprinklr so appealing for us." - Manolo Winkler
"Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment posit...ions us as a leader in the category." - Kristin Puckett

Sprinklr Marketing Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Manolo Winkler

Head of Global Social Media

Acer
We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler
Sprinklr Marketing testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
Sprinklr Marketing testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA
When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman
CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Manolo Winkler

Head of Global Social Media

Acer
We now have full visibility of what each market is doing, connecting different aspects from social listening to customer service metrics and creative performance on one platform. This allows us to make key decisions that are backed by data in real-time, which is so powerful to engage the right peop...le. These integrated aspects of the platform are what makes Sprinklr so appealing for us.

Testimonial By Manolo Winkler
Sprinklr Marketing testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
Sprinklr Marketing testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA
When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman
 

Aramex partners with Sprinklr to elevate customer experience

Aramex has expanded its partnership with Sprinklr to enhance digital customer experience across 65+ countries. Aramex will leverage Sprinklrs Unified-CXM platform, including Case Management, Sprinklr... Voice, and Conversational AI, to deliver AI-driven, scalable customer interactions. The collaboration builds on Aramexs use of Sprinklr Service since 2022, integrating automation and WhatsApp for improved last-mile delivery and 24/7 customer support.

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3M - Manufacturing

3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media moderation across regions. Sprinklr provided a scalable, AI-powered s...olution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.

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Vodafone Germany - Telecommunications

Vodafone Germany wanted to make its social advertising team faster and more efficient. They used Sprinklr's Social Advertising with AI tools like Auto Boost and Smart Bidding. The team automated many... tasks and saved a lot of time. They created over 1,200 ads and saved 34 workdays with Auto Boost. The solution helped them boost engagement and improve return on ad spend.

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IKEA - Retail

IKEA wanted to better understand what people say about their brand online. They needed a way to watch social media and news all the time and share what they learned with their teams. IKEA used Sprink...lr’s platform to get real-time insights and alerts about their brand. The solution helped them spot trends and possible problems early. Now, IKEA can see how their brand is doing around the world and share clear reports with their teams.

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Uber - Transportation/trucking/railroad

Uber wanted to improve customer service as it grew worldwide. The company used Sprinklr to manage brand content and respond to customer needs faster. Uber added more team members and used Sprinklr AI... to handle many customer messages. With Sprinklr Service, over 1,000 agents now help customers quickly. Uber saw a 33% reduction in first response time, an 8% improvement in case response SLA, and 89 seconds less in average case handling time.

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Standard Chartered Bank - Banking

Standard Chartered Bank wanted to make online banking easier and faster for its customers. The bank needed to monitor conversations across all channels and understand customer needs better. They used... Sprinklr’s unified platform to track interactions, listen on social channels, and analyze customer data. In four years, they handled one million customer engagements. Social care interactions grew by 10% year over year. 90% of first responses happened within 10 minutes.

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Modern Marketing and Advertising

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Peers used Sprinklr Marketing for advertisement and content management

Sprinklr Marketing Competitors

Sprinklr Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (4)
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

4.39/5 ★

Read Reviews (67)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (4)
Analytics

4.69/5 ★

Read Reviews (25)
Custom Reports

4.39/5 ★

Read Reviews (67)

Sprinklr Marketing Integrations

Sprinklr Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.19/5 ★

Read Reviews (36)
Data Export

3.82/5 ★

Read Reviews (25)

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Sprinklr Inc. News

Financial
 

Sprinklr closes fiscal 2026 with $857M revenue - but growth is slowing

Sprinklr reported fiscal 2026 revenue of $857.2 million, an 8% increase year-over-year, with non-GAAP operating income rising 63% to $146.2 million. Despite these gains, revenue growth is slowing, with fiscal 2027 guidance indicating just 1% growth. The company faces challenges like customer churn and rising AI infrastructure costs. A $200 million share repurchase was authorized, reflecting confidence in undervalued stock.

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Awards
 

Sprinklr Named a Leader in the 2026 Gartner Magic QuadrantTM for Voice ...

Sprinklr has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms. This accolade highlights Sprinklr's AI-native capabilities in unifying customer feedback across various channels to deliver actionable insights. Enhancements in 2026 aim to improve customer experience workflows and provide advanced AI-driven analysis for better decision-making.

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Awards
 

Gartner names AI firm Sprinklr a Leader in customer feedback platforms

Sprinklr has been recognized as a Leader in customer feedback platforms by Gartner, highlighting its strong capabilities in AI-driven customer experience solutions.

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Financial
 

SPRINKLR ($CXM) Releases Q4 2026 Earnings

Sprinklr has announced its Q4 2026 earnings, reflecting the company's financial performance for the quarter. The report includes key financial metrics and results, providing insights into Sprinklr's business operations and financial health.

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Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE