Sprinklr Marketing Overview

Sprinklr Marketing streamlines organic and paid campaign orchestration across 30+ channels. It offers a unified AI-powered platform to make marketing easy.

Use Cases

Customers recommend Advertisement, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Sprinklr Marketing.

Other use cases:

  • Engaging And Following Up
  • Communication Management
  • Campaign Management
  • Training & Onboarding
  • Workflow Management
  • Collaboration
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Sprinklr Marketing.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Sprinklr Marketing Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Marketing works with different mediums / channels such as Social Media. and LinkedIn.

Sprinklr Marketing's features include Dashboard, and Personalization. and Sprinklr Marketing support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Marketing analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to." - Marco Toscano

Peer review evidence (same sources as the product rating summary)

"...When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using...." Testimonial by Lori Seaman, Director of Social Media and Digital Marketing for the CoE, AAA
"...I really liked the variety of tools within the system required for posting, analytics, and content sharing across multiple offices...." Peer review by Marie N., Director of Digital Marketing, Marketing and Advertising
"...I really like Sprinklr to manage multiple social media accounts, get insights from all digital campaigns paid and organic...." Peer review by User

Sprinklr Marketing, Renderforest Video, InVideo, Crowdriff Platform, TWIPLA, etc., all belong to a category of solutions that help Search and Social Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Marketing

Top Industries

  • Computer Software
  • Manufacturing
  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Sprinklr Marketing is popular in Computer Software, Manufacturing, and Internet and is widely used by Large Enterprise, Enterprise, and Small Business.

Sprinklr Marketing Customer wins, Customer success stories, Case studies

Why is Sprinklr Marketing the best choice for Content Management?

How can Sprinklr Marketing optimize your Social Media Management Workflow?

How can Sprinklr Marketing optimize your Engaging And Following Up Workflow?

How efficiently Does Sprinklr Marketing manage your Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Marketing solved their Search and Social Advertising needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Search and Social Advertising needs.

CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Marco Toscano

Director of Customer Experience Projects

Denver International Airport

Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano
Sprinklr Marketing testimonial

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel
Sprinklr Marketing testimonial

Ethan Sunguk Song

Head of Platform Group

YG Entertainment

From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business.

Testimonial By Ethan Sunguk Song
CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Marco Toscano

Director of Customer Experience Projects

Denver International Airport

Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano
Sprinklr Marketing testimonial

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel
Sprinklr Marketing testimonial

Ethan Sunguk Song

Head of Platform Group

YG Entertainment

From identifying emerging markets like Brazil to avoiding a potential crisis in the UK, Sprinklr has benefited our company in many ways, and the journey is only beginning. Without Sprinklr, it would have been a challenge for us to develop our global customer development strategies, and we hope to c...ontinue exploring the other features of Sprinklr’s Unified-CXM platform as we grow the business.

Testimonial By Ethan Sunguk Song
 

leading global consumer electronics company - Consumer Electronics - Very Large

Sprinklr Achieves Record-Breaking Q1 Growth with 7% Revenue Surge

Sprinklr reported a 7% year-over-year revenue growth for Q1 2027, reaching $219.5 million. The company signed its largest software deal with a leading global consumer electronics company, marking a s...ignificant milestone. This multi-year agreement reflects growing confidence in Sprinklr's platform and solidifies its position in the marketing technology space.

Read on →
 

ViralMoment

Sprinklr Adds Video-Native AI to Its CXM Platform With ViralMoment ...

Sprinklr has acquired the assets of ViralMoment, enhancing its Unified-CXM platform with video-native AI capabilities. This acquisition enables Sprinklr to offer multimodal customer intelligence by i...ntegrating video, audio, and text analysis, addressing the shift towards short-form video in social engagement. The deal aims to improve brand insights and operational workflows by closing gaps in traditional text-based VoC programs.

Read on →

YG Entertainment - Entertainment - Medium

Seoul, South Korea

Sprinklr Insights helped YG Entertainment monitor over 30 million monthly fan mentions in four languages. The company used Sprinklr to track global fan conversations and identify new markets like Bra...zil. Real-time alerts let YG respond quickly to negative sentiment and protect its brand. The unified dashboard gave YG a clear view of fan engagement across 30+ digital channels. This data-driven approach supports YG's business model and global expansion.

WalkMe - Information Technology And Services - Medium

San Francisco, USA

Sprinklr Marketing and Sprinklr Social helped WalkMe save 442 workdays with automated workflows. WalkMe sent over 794 automated reports to leaders using custom Salesforce and LinkedIn integrations. T...he team created more than 100 ads quickly, reducing manual work. WalkMe improved productivity and collaboration across teams. The Salesforce integration added strong value for campaign management.

Telefônica Vivo Brasil - Telecommunications - Very Large

São Paulo, Brazil

Sprinklr Service helped Telefônica Vivo Brasil handle a million social media messages per year without growing its customer service team. The company cut response times by 65% and used smart response...s in 70% of cases. Automated routing let staff focus on complex issues, while AI flagged urgent cases and sales opportunities. Vivo saw 137% more positive feedback and closed 23% of cases automatically. The solution improved customer satisfaction and made service more efficient.

Vodafone Germany - Telecommunications - Very Large

Düsseldorf, Germany

Vodafone Germany used Sprinklr Marketing to automate social media ad workflows. The team set up Auto Boost rules to promote key organic posts automatically. They achieved 100% adoption of social ad s...pend through Sprinklr and created over 1,200 ads. Automation saved 34 days of manual work. Smart Bidding and Social Listening helped improve campaign performance and audience targeting.

Modern Marketing and Advertising

Video Thumbnail
lightning

Peers used Sprinklr Marketing for advertisement and content management

Sprinklr Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)

Sprinklr Marketing Integrations

Sprinklr Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Sprinklr Inc. News

Awards

Sprinklr Named a Leader in 2026 Gartner® Magic QuadrantTM for Social ...

Sprinklr has been named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening, recognized for its completeness of vision and ability to execute. The platform integrates social media management and listening, enabling enterprises to manage content, engage customers, and derive insights from social interactions using AI.

Product

Sprinklr (CXM) Launches LLM Insights to Optimize Brand Presence in AI ...

Sprinklr launched LLM Insights, a new AI-native capability within its Unified-CXM platform, to enhance brand presence in AI-generated search results. The tool offers real-time data on brand AI mention rates and competitive positioning, using real customer conversation data to improve visibility and influence AI-driven recommendations.

Executive

Sprinklr Appoints Thomas Addis as New Chief Revenue Officer

Sprinklr has appointed Thomas Addis as its new Chief Revenue Officer. Addis, who has held leadership roles at Bazaarvoice, Kinetica, Box, and Salesforce, will focus on refining Sprinklr's go-to-market strategy and enhancing customer engagement with its Unified-CXM platform. This move aims to support Sprinklr's growth and strengthen its global sales efforts.

Executive

Sprinklr Announces Thomas Addis as Chief Revenue Officer

Sprinklr has appointed Thomas Addis as Chief Revenue Officer. Addis brings extensive experience in revenue leadership from roles at Bazaarvoice, Kinetica, Box, and Salesforce. His appointment aims to enhance Sprinklr's go-to-market strategy and customer engagement.

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE