Sprinklr Marketing Overview

Sprinklr Marketing streamlines organic and paid campaign orchestration across 30+ channels. It offers a unified AI-powered platform to make marketing easy.

Use Cases

Customers recommend Advertisement, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Sprinklr Marketing.

Other use cases:

  • Engaging And Following Up
  • Communication Management
  • Campaign Management
  • Training & Onboarding
  • Workflow Management
  • Collaboration
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Sprinklr Marketing.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Sprinklr Marketing Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Marketing works with different mediums / channels such as Social Media. and LinkedIn.

Sprinklr Marketing's features include Dashboard, and Personalization. and Sprinklr Marketing support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Marketing analytics capabilities include Analytics, and Custom Reports.

Reviews

"The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform f...or customer experience management.”" - Ravi Mitra

Sprinklr Marketing, Renderforest Video, InVideo, Crowdriff Platform, TWIPLA, etc., all belong to a category of solutions that help Search and Social Advertising. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Marketing

Top Industries

  • Computer Software
  • Manufacturing
  • Internet

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Sprinklr Marketing is popular in Computer Software, Manufacturing, and Internet and is widely used by Large Enterprise, Enterprise, and Small Business.

Sprinklr Marketing Customer wins, Customer success stories, Case studies

What solutions does Sprinklr Marketing provide for Content Management?

What solutions does Sprinklr Marketing provide for Social Media Management?

What makes Sprinklr Marketing ideal for Engaging And Following Up?

How efficiently Does Sprinklr Marketing manage your Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Marketing solved their Search and Social Advertising needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Search and Social Advertising needs.

CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Marketing testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Marketing testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman
CUSTOMERS TESTIMONIALS
Sprinklr Marketing testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
Sprinklr Marketing testimonial

Sneha Jain

Global Social Data Intelligence Manager

McDonald’s

We gather research on modern design in the industry to keep us inspired and sharp, By layering Benchmarking on top of Listening, we’ve developed a powerful brand health engine. It allows us to get to the heart of trends and shed light on insights that are otherwise hard to unpack. Testimonial By Sneha Jain
Sprinklr Marketing testimonial

Lori Seaman

Director of Social Media and Digital Marketing for the CoE

AAA

When I was looking for something to help us take our advertising and analytics forward, I learned about what other companies were using. A lot of them said, ‘Sprinklr, Sprinklr, Sprinklr.’ They told me that they could integrate marketing channel data with Sprinklr data, customize their environment,... and customize their reports — all things we couldn’t do with past solutions.

Testimonial By Lori Seaman
 

Aramex partners with Sprinklr to elevate customer experience

Aramex has expanded its partnership with Sprinklr to enhance digital customer experience across 65+ countries. Aramex will leverage Sprinklrs Unified-CXM platform, including Case Management, Sprinklr... Voice, and Conversational AI, to deliver AI-driven, scalable customer interactions. The collaboration builds on Aramexs use of Sprinklr Service since 2022, integrating automation and WhatsApp for improved last-mile delivery and 24/7 customer support.

Read on →

Lenovo - Consumer Electronics - consumer electronics

Lenovo wanted to improve their social media strategy. They used Sprinklr Advocacy to help employees create and share content that mattered to them and their networks. The tool worked for all regions ...and company initiatives. Lenovo saw a 260% increase in social sharing. This helped them reach more people and build a stronger brand online.

Read on →

Acer - Consumer Electronics - consumer electronics

Acer had trouble managing many social media accounts and reports across 160 countries. They wanted to make their marketing and customer service work better together. Acer used Sprinklr to bring all t...heir marketing and service workflows into one place. This helped them keep their brand the same everywhere and make decisions faster. With Sprinklr, Acer published over 30,000 marketing posts in 6 months, increased customer care responses by 18%, and reused marketing assets 50% more often.

Read on →

Standard Chartered Bank - Banking - banking

Standard Chartered Bank wanted to make online banking easier and faster for its customers. The bank needed to monitor conversations across all channels and understand customer needs better. They used... Sprinklr’s unified platform to track interactions, listen on social channels, and analyze customer data. In four years, they handled one million customer engagements. Social care interactions grew by 10% year over year. 90% of first responses happened within 10 minutes.

Read on →

Uber - Transportation/trucking/railroad - transportation/trucking/railroad

Uber wanted to improve customer service as it grew worldwide. The company used Sprinklr to manage brand content and respond to customer needs faster. Uber added more team members and used Sprinklr AI... to handle many customer messages. With Sprinklr Service, over 1,000 agents now help customers quickly. Uber saw a 33% reduction in first response time, an 8% improvement in case response SLA, and 89 seconds less in average case handling time.

Read on →

IKEA - Retail - retail

IKEA wanted to better understand what people say about their brand online. They needed a way to watch social media and news all the time and share what they learned with their teams. IKEA used Sprink...lr’s platform to get real-time insights and alerts about their brand. The solution helped them spot trends and possible problems early. Now, IKEA can see how their brand is doing around the world and share clear reports with their teams.

Read on →

Modern Marketing and Advertising

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lightning

Peers used Sprinklr Marketing for advertisement and content management

Sprinklr Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5

Read Reviews (4)
Analytics

4.69/5

Read Reviews (25)
Custom Reports

4.39/5

Read Reviews (67)

Sprinklr Marketing Integrations

Sprinklr Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Sprinklr Marketing

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Marketing

Sprinklr Inc. News

Product

Sprinklr Delivers Spring '26 Release Enhancing CX AI

Sprinklr's Spring '26 Release enhances its Unified-CXM platform with explainable AI agent testing, new copilots, and governance tools. Key features include Autonomous Evaluation for AI agent validation, a no-code AI+ Studio for agent and workflow creation, and expanded copilots for marketing and customer feedback. The update aims to improve trust and operational metrics like first call resolution and average handle time.

Product

Sprinklr Announces Spring '26 Release, Advancing AI Insights

Sprinklr has launched its Spring '26 Release, enhancing AI-powered insights, marketing automation, and service intelligence. This update introduces AI Agents for autonomous customer issue resolution and an improved AI+ Studio. These advancements aim to enhance automation and create personalized customer experiences, supporting enterprises in achieving measurable outcomes.

Product

Sprinklr springs forward with platform update

Sprinklr has launched its Spring '26 Release (26.4), introducing new AI agent testing capabilities and enhancements to its Agent Copilot feature. This update aims to improve customer experience management by offering AI-powered insights and real-time assistance for contact center agents. The release includes Autonomous Evaluation for better AI agent transparency and performance analytics.

Product

Sprinklr Delivers Spring 26.4 AI Platform

Sprinklr has launched its Spring 26.4 AI platform, enhancing its customer experience capabilities with new features and improvements.

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE