Files.com Overview

Files.com is a managed file transfer platform trusted by over 4,000 companies for automating and securing critical business data transfers. The platform excels in supporting multiple protocols such as FTP, SFTP, and AS2, making it versatile for integration with existing systems. Files.com emphasizes security and compliance, ensuring reliable performance for every transfer. This focus on security addresses industry challenges related to data breaches and regulatory compliance. Businesses benefit from its ability to automate file delivery, which enhances operational reliability. A unique aspect is its widespread adoption by major corporations, highlighting its capability to handle high-volume, sensitive data transfers.

Use Cases

Customers recommend White Labeling, Collaboration, Workflow Management, as the business use cases that they have been most satisfied with while using Files.com.

Other use cases:

  • Content Sharing
See all use cases See less use cases

Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Files.com.

Other priorities:

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Files.com Use-Cases and Business Priorities: Customer Satisfaction Data

Files.com's features include Alerts: Popups & Notifications, White Label, Widgets, etc. and Files.com support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Files.com analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...If you enable our white label option, all traces of BrickFTP branding will be removed, allowing you to brand our service entirely as your own...." Client Portal BrickFTP
"...Whether it's with friends or multi-national organizations, BrickFTP's feature set allows you to collaborate on any project. ..." Content Collaboration Platform BrickFTP
"...Support for workflows...." Content Collaboration Platform BrickFTP

Files.com, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Files.com is trusted by over 4,000 companies to automate and secure critical business transfers. It supports FTP, SFTP, AS2, and numerous integrations, prioritizing security and reliability.

Files.com Customer wins, Customer success stories, Case studies

How does Files.com address your White Labeling Challenges?

How does Files.com address your Collaboration Challenges?

11 buyers and buying teams have used Cuspera to assess how well Files.com solved their Data Management Platform needs. Cuspera uses 291 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

Singular Genomics - Medical Devices - Medium

San Diego, USA

Files.com helped Singular Genomics deliver 100TB sequencing runs in hours instead of days. The company replaced AWS Transfer Family and legacy MFT tools with Files.com, speeding up data delivery and ...simplifying HIPAA compliance. Scientists now get one-click access to results, and IT teams save time and reduce cloud costs. Built-in SSO, MFA, and audit trails ensure secure, compliant workflows. The new system supports rapid research and global data exchange for life sciences.

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SAI360 - Information Technology And Services - Medium

Chicago, USA

Files.com helped SAI360 move millions of training assets for over 500 clients. SAI360 replaced SharePoint, SFTP, and file servers with Files.com. Clients now upload files with drag-and-drop, cutting ...onboarding from days to minutes. Zero help-desk tickets for file uploads since launch. Files.com logs support SOC 2, GDPR, and HIPAA compliance. SAI360 cut infrastructure costs and made cloud migration easy.

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REMIRA - Information Technology And Services - Medium

Germany

REMIRA used Files.com to replace legacy FTP servers and file shares. They moved 200+ GB database dumps in hours, not days. Files.com helped REMIRA meet GDPR with German-hosted storage. The IT team sa...ved dozens of hours each month with automated SSO onboarding. REMIRA cut file-transfer costs by about 30%. Audit trails and retention policies improved compliance and security.

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RVO Health - Health, Wellness And Fitness - Large

Charlotte, USA

RVO Health switched from MOVEit to Files.com to improve secure file transfers. Files.com doubled session capacity and eliminated the need for new hardware. Login-related support tickets dropped by ab...out 50%. The platform helped RVO Health meet HIPAA and SOX compliance without extra tools. Automated workflows and self-service features freed up engineering time for other projects.

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Orvis - Retail - Medium

Vermont, USA

Orvis used Files.com to replace their old Globalscape EFT system. This change removed delays in their warehouse robots and improved order fulfillment. Files.com made file transfers faster and more re...liable for 70+ stores and e-commerce. IT staff no longer spend time on server maintenance. Orvis can now focus on growing their business and moving to Google Cloud.

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Learning Care Group - Education - Very Large

Novi, USA

Files.com helped Learning Care Group retire its old SFTP server and close SOC-2 compliance gaps. The company integrated Files.com with Azure, Entra ID, and Sentinel. IT teams now onboard vendors in m...inutes and no longer maintain legacy servers. Files.com’s cloud-native platform supports secure, scalable data exchange. LCG can now add new brands and partners quickly, supporting growth and compliance.

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lightning

Peers used Files.com for white labeling and collaboration

Files.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)

Files.com Integrations

Files.com integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.53/5 ★

Read Reviews (55)
Data Import

4.52/5 ★

Read Reviews (46)

Few API Integrations for Files.com

myphoner

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Quickbase

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Trello

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Telegram

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Files.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Files.com

Files.com, Inc News

Product

MFT Benchmark: Files.com, Thru, Cerberus FTP, and Serv-U Tested

The article benchmarks managed file transfer (MFT) platforms, including Files.com, highlighting its cloud-based, serverless setup and robust features like browser-based admin access, file upload capabilities, and automation triggers. Files.com supports multiple protocols, encryption, and user management options, making it suitable for enterprise cloud file pipelines. The platform's performance and security features are compared against Thru, Cerberus FTP, and Serv-U.

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Product

Product Updates for Files.com

Files.com has introduced a series of product updates enhancing its platform's functionality. Key features include AWS Security Token Service integration with S3, a new Desktop v6 App with Mounted Drive Mode, and a revamped Sync feature. Additional improvements cover GPG Recryption, advanced storage for S3-Compatible Endpoints, and Google Cloud Pub/Sub integration, aimed at optimizing file management and user experience.

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Files.com, Inc Profile

Company Name

Files.com, Inc

Company Website

https://www.files.com/

HQ Location

Las Vegas NV 89126 United States

Employees

NA