Files.com: Product updates, Customer stories, and Insights | 2026 Cuspera

Files.com helped AFR Insurance automate secure SFTP transfers and file workflows. AFR replaced manual, error-prone processes with automated document handling and branded client portals. The Life depa...rtment now gets decrypted documents in minutes, not days. Compliance improved with end-to-end encryption and audit logs. IT saved time and costs by retiring legacy systems. Clients upload documents easily, raising satisfaction and reducing support calls.
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Files.com helped AFR Insurance cut policy turnaround time from days to minutes. AFR replaced legacy SFTP and manual workflows with a secure, cloud-native file orchestration platform. The new system a...utomated document exchange, improved compliance, and reduced IT overhead. Policy documents now reach underwriting teams within minutes. AFR meets NAIC, GLBA, and HIPAA standards. The client experience improved with a branded, mobile-friendly portal.
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Opiniion used Files.com to help its client Grease Monkey increase customer reviews by 145% in under two months. Opiniion needed a secure, automated way to store and parse customer data for review req...uests. Files.com provided encrypted file storage and real-time data organization. The integration made Opiniion's platform more scalable and HIPAA compliant. Grease Monkey's reviews jumped from 1,197 to 2,844 after the integration.
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Files.com helped Spirit Airlines fix unreliable data transfers with partners. Spirit needed secure, always-on file sharing for flight operations. Files.com provided a cloud-based SFTP solution with s...trong security and easy onboarding. The IT team used Files.com’s CLI App to automate audits and monitor file activity. This cut manual work, reduced costs, and improved data security. Spirit now shares data faster and keeps flights running smoothly.
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Files.com helped Spoiler Alert automate client data transfers with a reliable FTP solution. Spoiler Alert needed a flexible, developer-friendly platform to process food industry data and reduce manua...l work. Files.com provided webhook API integration, real-time alerts, and strong support. This automation saved time and effort for Spoiler Alert's engineers. As a result, HelloFresh, a Spoiler Alert client, doubled its donated food percentage and cut landfill waste by 65% at one facility.
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Files.com helped Associated Wholesale Grocers modernize their file transfer system. AWG replaced a 20-year-old server with Files.com’s secure, cloud-based platform. The new solution ended service int...erruptions and eliminated missed shipments and spoiled food. Files.com’s self-healing agent and real-time recovery features kept operations running during peak periods. AWG now saves money by retiring old hardware and can scale easily during busy times. Security improved with modern encryption and access controls.
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