Real-World Case Studies and Customer Success Stories with SightMill

Tolley Tax Intelligence and Training wanted to improve their training experience by listening to feedback from their delegates. They used SightMill... to gather and analyze client feedback in real time. SightMill helped them act on feedback quickly and improve their training sessions. The team at SightMill supported Tolley in setting up and using the platform. Tolley found it powerful to hear and act on feedback to make their training better.
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Tolley Tax Training needed a faster way to get feedback from their training delegates. They used SightMill to collect real-time... feedback through mobile NPS surveys. Delegates could give feedback in seconds from their phones. The SightMill team helped Tolley Tax Training improve their training experience. Tolley Tax Training found it powerful to hear and act on feedback right away.
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Albetta is a small online retailer that sells toys and baby gifts. They wanted to improve their website and customer... satisfaction but found the tech side challenging. They started using SightMill and set up NPS surveys on their website. Integration was quick and easy. They saw a 37% response rate and received valuable feedback from customers. The feedback helped them fix issues and plan a website relaunch based on survey results.
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EnglishLL is an online English language learning company. They wanted to better understand their students and improve their courses. They... used SightMill's NPS tool to ask students how important English was to them and why. The feedback helped them plan new courses and improve their website and e-commerce experience. They also used NPS surveys after business courses to get feedback on user experience and course quality. SightMill was easy for them to use and helped them improve student satisfaction.
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HomeSwapper is a leading mutual housing exchange service in the UK. They wanted to keep their customers happy and stay... ahead of competitors. They used SightMill to send Net Promoter Score surveys to users. Over 5,000 surveys are sent each month, with a 7% response rate. This is much higher than their old feedback methods. The feedback helps them improve their service and track customer satisfaction.
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Skorch Outdoors used SightMill to get real-time feedback from their customers. They collected feedback through their website and after live... training events. The CEO said SightMill made it easy to gather this feedback. This helped them understand what their customers thought. They could use this information to improve their service.
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