Zapier Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

Use Cases

Customers recommend Workflow Management, Communication Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zapier.

Other use cases:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Sales Document Management
  • Contact List Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zapier.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Navigation
See all business priorities See less business priorities

Zapier Use-Cases and Business Priorities: Customer Satisfaction Data

Zapier works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Zapier's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Zapier support capabilities include Email Support, Phone Support, Chat Support, etc. also Zapier analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Automatically importing leads into my CRM and sending reminder emails for following up with those leads...." Peer review by Nick T, Associate Engineer, Utilities

Zapier, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapier

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Zapier Customer wins, Customer success stories, Case studies

How does Zapier facilitate Workflow Management?

What solutions does Zapier provide for Communication Management?

What benefits does Zapier offer for Generation Of New Leads?

What solutions does Zapier provide for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Zapier builds an AI-first remote culture with Claude for Enterprise - Anthropic

Zapier has integrated Claude for Enterprise to enhance its AI-first remote culture, achieving 89% AI adoption and deploying over 800 AI agents internally. This integration has significantly boosted p...roductivity across various departments, including marketing, engineering, and design. Zapier's strategic use of Claude has transformed operations, enabling rapid content creation, code generation, and strategic planning, while fostering an AI-driven culture that accelerates decision-making and innovation.

Read on →

Orchard - Real Estate

Zapier helps Orchard automate lead management. Orchard had trouble updating customer profiles and keeping lead data accurate. With Zapier, they automated lead data entry and updates. This saves Orcha...rd more than three hours each week. Zapier also keeps customer data current in real time. This lets Orchard give a personal experience to customers and share information across teams.

Read on →

One More Day on the Appalachian Trail - Non Profit Organization Management

Zapier helped One More Day on the Appalachian Trail automate their application process. The nonprofit needed a low-cost way to build a custom app. Using Zapier, they created the app in five hours and... saved thousands of dollars. The new process made application reviews four times faster. The team also saved over 150 hours of manual work each year.

Read on →

Synthesia - Computer Software

Zapier helps Synthesia automate Facebook Conversions. Synthesia had trouble tracking conversions and targeting ads because many leads were unqualified. With Zapier, Synthesia sends CRM events to Face...book’s Conversions API. This improves ad performance and tracking. Automation lets Synthesia test campaigns weekly, cutting testing time by 75%. They save 10 hours each week and use 43 active Zaps to keep Meta updated on key funnel events.

Read on →

Laudable - Information Technology And Services

Zapier helped Laudable automate every part of their company, reaching over 240 active Zaps. Laudable used no-code automation to prototype features and automate full processes. This saved them over $2...40,000 each year in engineering salaries. They automated 100% of customer onboarding follow-ups using AI and automation. This created a personalized and memorable experience for their customers. Zapier let their four-person team work like a much larger company.

Read on →

Premiere Property Group - Real Estate

Zapier helped Premiere Property Group automate key business processes. They replaced expensive HR software with Zapier Interfaces and Tables, saving $115,000 each year. Automation cut 100 hours from ...each onboarding cycle by streamlining CRM updates and email routing. Over 1,300 agents now get faster onboarding and consistent support without extra staff. The company uses Zapier to scale operations and focus on strategic growth.

Read on →

Frequently Asked Questions(FAQ)

for Zapier

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.
lightning

Peers used Zapier for workflow management and communication management

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Company

Zapier NPM Hack Unleashes Self-Spreading Worm Attack - TechRepublic

Zapier's NPM account was compromised, leading to a self-spreading worm attack that affects thousands of repositories. The malware, exploiting Zapier's platform, autonomously spreads and publishes stolen credentials, creating a significant security threat. The attack highlights vulnerabilities in the open-source ecosystem, urging developers to audit their environments and rotate exposed credentials.

Read more →
Partnership

LEAP Legal Software Announces Zapier Integration Enabling Automation with 8, 000+ Apps

LEAP Legal Software has integrated with Zapier, enabling legal professionals to automate workflows by connecting LEAP with over 8,000 apps without coding. This integration helps streamline tasks like matter creation and time entry, enhancing efficiency and client service in law firms.

Read more →
Executive

Zapier appoints first-ever AI Transformation Officer to lead new era of human-centered business modernisation

Zapier has appointed Brandon Sammut as its first Chief People & AI Transformation Officer. This move marks a strategic shift towards integrating AI into business operations, focusing on talent and culture rather than just technical infrastructure. Zapier aims to lead AI transformation by empowering employees and fostering a culture of experimentation, enhancing productivity and efficiency across departments.

Read more →
Partnership

Ooma Business Phone Service Now Integrates with Zapier, Helping Users Automate Repetitive Tasks Without Needing Code

Ooma's business phone service now integrates with Zapier, allowing users to automate tasks like call logging and data sharing across over 8,000 apps without coding. This integration enhances productivity by enabling seamless workflow automation and is available in the U.S. and Canada at no extra cost for Ooma Office Pro Plus users.

Read more →

Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SEED