Customer stories

Product Business Settings

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

CRM
Email Marketing
Social Media Marketing
Other Demand Generation

Zapier Product Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

How satisfied the customers are with Zapier use-cases

Reviews

"...The same business case could apply to send information when the workflow goes to a spreadsheet in Google Drive (via Zapier)...." Peer review by Hector Arritorena, Gerente de Desarrollo Corporativo, Autrozman Corp.

Zapier Customer Insights, Testimonials and Case Studies

What Are the key features of Zapier for Workflow Management?

How does Zapier facilitate Communication Management?

What Are the key features of Zapier for Generation Of New Leads?

How efficiently Does Zapier manage your Social Media Management?

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Zapier builds an AI-first remote culture with Claude for Enterprise - Anthropic

Zapier has integrated Claude for Enterprise to enhance its AI-first remote culture, achieving 89% AI adoption and deploying over 800 AI agents internally. This integration has significantly boosted p...roductivity across various departments, including marketing, engineering, and design. Zapier's strategic use of Claude has transformed operations, enabling rapid content creation, code generation, and strategic planning, while fostering an AI-driven culture that accelerates decision-making and innovation.

Read on →

Contractor Appointments - Professional Services

Zapier helps Contractor Appointments automate lead flows with AI. The company handles 90% of top-of-funnel leads automatically. This boosts the number of booked appointments. Clients attribute $134 m...illion in revenue to these automated processes. Automated follow-ups turn cold leads into $300,000 in extra yearly revenue. Contractor Appointments can test and launch new ideas in a single day.

Read on →

Richman SEO Training - Marketing And Advertising

Zapier and GPT-3 helped Richman SEO Training support a contractor with dyslexia. The contractor used AI-generated emails to reply to clients quickly and professionally. This led to signing the larges...t contract to date, worth $200,000. Over time, the contractor improved his own writing skills and needed the bot less. The solution boosted business and confidence.

Read on →

IPSY - Beauty

Zapier helped IPSY double their ticket alerts using automation. IPSY used Zapier to scan Zendesk daily for urgent tickets like allergies, so the team could act fast and protect their brand. Zapier au...tomation also captured all actionable Reddit mentions in real time, so no issues were missed. AI-generated drafts sped up emergency responses, even on weekends. IPSY improved customer empathy and stayed ready to respond at any time.

Read on →

Remote - Information Technology And Services

Zapier helps Remote automate IT support with AI. The small IT team faced too many tickets and untracked Slack requests. They used Zapier to build an AI-powered help desk that automates ticket intake,... triage, and resolution. Remote now solves 27.5% of IT tickets automatically. The company saves over 2,200 workdays each month and avoids $500,000 in hiring costs every year.

Read on →

One More Day on the Appalachian Trail - Non Profit Organization Management

Zapier helped One More Day on the Appalachian Trail automate their application process. The nonprofit needed a low-cost way to build a custom app. Using Zapier, they created the app in five hours and... saved thousands of dollars. The new process made application reviews four times faster. The team also saved over 150 hours of manual work each year.

Read on →
lightning

Peers used Zapier for workflow management and communication management

Zapier Competitors

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Zapier Integrations

Zapier integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.95/5 ★

Read Reviews (1427)
Data Export

3.76/5 ★

Read Reviews (633)

TeamGram

4.7 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ConvergeHub

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Callingly

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Sellsy

4.05 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cyberimpact

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Websand

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Awards
 

Allyce Mardesich of Zapier Honored As A 2026 CRN Channel Chief

Allyce Mardesich, Head of Ecosystems and Channels at Zapier, has been named a 2026 CRN Channel Chief. This recognition highlights her role in revitalizing Zapier's partner program, which now includes AI-driven partner enablement and co-selling initiatives. Mardesich's efforts have significantly enhanced partner engagement and created new revenue opportunities.

Read more →
Product
 

WebWork connects to 8, 000+ apps with new Make.com and Zapier integrations

WebWork Time Tracker has rebuilt its Zapier integration, enhancing automation capabilities with over 8,000 apps. Version 2 offers expanded triggers and actions for seamless data synchronization between WebWork and other business tools, supporting instant triggers for timesheet and project events. This update facilitates efficient workflow automation for businesses using WebWork.

Read more →
Company
 

Zapier NPM Hack Unleashes Self-Spreading Worm Attack - TechRepublic

Zapier's NPM account was compromised, leading to a self-spreading worm attack that affects thousands of repositories. The malware, exploiting Zapier's platform, autonomously spreads and publishes stolen credentials, creating a significant security threat. The attack highlights vulnerabilities in the open-source ecosystem, urging developers to audit their environments and rotate exposed credentials.

Read more →
Partnership
 

LEAP Legal Software Announces Zapier Integration Enabling Automation with 8, 000+ Apps

LEAP Legal Software has integrated with Zapier, enabling legal professionals to automate workflows by connecting LEAP with over 8,000 apps without coding. This integration helps streamline tasks like matter creation and time entry, enhancing efficiency and client service in law firms.

Read more →

Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SEED