Zapier Overview

Zapier automates work across 6,000+ app integrations. Workflow automation software allows focus on important tasks.

Use Cases

Customers recommend Workflow Management, Communication Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zapier.

Other use cases:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Helpdesk Management
  • Sales Document Management
  • Contact List Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zapier.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve ROI
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Navigation
See all business priorities See less business priorities

Zapier Use-Cases and Business Priorities: Customer Satisfaction Data

Zapier works with different mediums / channels such as E-Mail. Social Media. and Facebook.

Zapier's features include Alerts: Popups & Notifications, Personalization, Templates, etc. and Zapier support capabilities include Email Support, Phone Support, Chat Support, etc. also Zapier analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It has helped us with many automation tasks, such as emailing new customers, updating mailing lists, verifying charges, tracking where customers came from, generating internal reports and updating our back-end database...." Peer review by Jonathan B, CTO, Computer Software

Zapier, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zapier

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zapier is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zapier Use Cases

What benefits does Zapier offer for Workflow Management?

Why is Zapier the best choice for Communication Management?

How can Zapier optimize your Generation Of New Leads Workflow?

What makes Zapier ideal for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Zapier solved their Marketing Automation needs. Cuspera uses 16234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Automotive

CASE STUDY Toyota of Orlando

Zapier helps Toyota of Orlando use AI and automation to manage sales leads. The dealership automates the intake and routing of 4,000 to 5,000 leads each month. This saves over 20 hours every week by ...removing repetitive tasks. Zapier Tables manages more than 30,000 lead records, giving teams a single source of truth. Even during a major system outage, Toyota of Orlando kept sales running smoothly with Zapier.

Read more →
Computer Software

CASE STUDY Vendavo

Zapier helped Vendavo speed up sales with AI and automation. Manual lead handling caused long delays and lost sales. Zapier automated lead response, cutting response time by 90%. Now, leads get repli...es in minutes, not hours. Vendavo's chatbot handles 120 conversations each month. The team grew efficiency without hiring more people.

Read more →
Design

CASE STUDY Slate

Zapier Agents helped Slate generate over 2,000 leads in one month. The AI-powered prospecting agent quickly found thousands of qualified leads, boosting the sales pipeline. Slate saved more than 100 ...hours by automating content optimization, data wrangling, and research. Content enrichment and formatting now run automatically, saving 40+ hours and speeding up campaign delivery. The team can now focus more on strategy and less on manual tasks.

Read more →
Information Technology and Services

CASE STUDY Smith.ai

Zapier helps Smith.ai save over 250 hours each week by automating call analysis. One Zap reviews 5,000 calls weekly, removing 10 days of manual work. Smith.ai uses more than 1,000 Zaps to streamline ...internal and client workflows. This supports fast growth without hiring more staff. Zapier ensures quality across over a million client conversations, giving customers fast and personal service.

Read more →
Real Estate

CASE STUDY Premiere Property Group

Zapier helped Premiere Property Group automate key business processes. They replaced expensive HR software with Zapier Interfaces and Tables, saving $115,000 each year. Automation cut 100 hours from ...each onboarding cycle by streamlining CRM updates and email routing. Over 1,300 agents now get faster onboarding and consistent support without extra staff. The company uses Zapier to scale operations and focus on strategic growth.

Read more →
Information Technology and Services

CASE STUDY Wellness Coach

Zapier helps Wellness Coach automate repetitive admin tasks. The team saves over 10 hours each week, freeing time for strategic work. Automation replaced manual processes, saving $27,500 a year and a...voiding extra hires. In one month, a client success rep automated 158 tasks. This improved consistency, reduced burnout, and boosted client satisfaction.

Read more →

Frequently Asked Questions(FAQ)

for Zapier

What is Zapier?

Zapier is an automation platform that allows users to integrate and automate workflows between web applications. It automates the work by connecting the apps and then moving information between them according to the rules that have been set.

Zapier connects over 5,000 apps, allowing conversations to flow automatically. It uses no code to automate repetitive tasks between two or more apps. When an event occurs in one app, Zapier can notify another app to perform or do a specific action, increasing business efficiency.

Some of its features are accounting integration, application management, business process automation, collaboration tools, compliance management, configurable workflow, ERP, email management, multiple data sources, no-coding and many more.

What is Zapier used for?

Zapier is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Communication Management and Generation Of New Leads .

What are the top features of Zapier?

Alerts: popups & Notifications, Personalization and Templates are some of the top features of Zapier.

Who uses Zapier?

Zapier is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Zapier alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for Zapier.

Where is Zapier located?

Zapier is headquartered at 548 Market St., #62411, San Francisco, CA 94104, US.
lightning

Peers used Zapier for workflow management and communication management

Zapier Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (11)
Analytics

4.28/5 ★

Read Reviews (209)
Custom Reports

3.93/5 ★

Read Reviews (934)

Software Failure Risk Guidance

?

for Zapier

Overall Risk Meter

Low Medium High

Top Failure Risks for Zapier

Zapier, Inc. News

Partnership

How Pictory AI and Zapier Automate Video Creation for Business at Scale

Pictory AI and Zapier have integrated their platforms to automate video creation for businesses, enabling the conversion of text-based content into videos across over 8,000 apps. This partnership eliminates manual processes, allowing scalable video production and enhancing content marketing efforts. The integration supports seamless workflows, driving lead engagement and offering cost-effective solutions for small teams and solopreneurs.

Read more →
Partnership

HappyOrNot announces Zapier integration to Improve feedback response time

HappyOrNot has launched an integration with Zapier, enabling automated workflows for faster feedback response. This integration connects HappyOrNot's feedback terminals with over 8,000 applications, including Slack and Salesforce, allowing businesses to route feedback alerts efficiently without coding. The integration aims to enhance customer service and operational efficiency by reducing response times to negative feedback.

Read more →
Customer

Zapier builds an AI-first remote culture with Claude for Enterprise - Anthropic

Zapier has integrated Claude for Enterprise to enhance its AI-first remote culture, achieving 89% AI adoption and deploying over 800 AI agents internally. This integration has significantly boosted productivity across various departments, including marketing, engineering, and design. Zapier's strategic use of Claude has transformed operations, enabling rapid content creation, code generation, and strategic planning, while fostering an AI-driven culture that accelerates decision-making and innovation.

Read more →

Atlanta-based NoCodeOps Gets Acquired By Workplace Automation Platform Zapier

NoCodeOps' relationship with Zapier goes back several years, when Zapier's co-founder and CEO Wade Foster invested in the startup's seed round.

Read more →

Zapier, Inc. Profile

Company Name

Zapier, Inc.

Company Website

https://zapier.com/home

HQ Location

548 Market St., #62411, San Francisco, CA 94104, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SEED