Allego Conversation Intelligence Overview
This is a summary of the comprehensive capabilities and benefits of Allego Conversation Intelligence based on over 279 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Allego Conversation Intelligence, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Allego Conversation Intelligence is right for your needs? Our Cuspera AI engine can evaluate how Allego Conversation Intelligence fits your specific business needs, industry, and context. Get your personalized assessment report today.
Allego Conversation Intelligence supports business activities such as:
- Sales Coaching
- Call Recording
- Training & Onboarding
- Sales Review & Feedback
- Collaboration
Allego Conversation Intelligence can help you with many business goals, such as Increase Sales & Revenue, Ramp Up Sales New Hires Quickly, Improve Sales Team Effectiveness, Improve Stakeholder Relations, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls and Mobile for these needs. As a solution, Allego Conversation Intelligence's capabilities include Recording, Conversation Intelligence, and Voice Transcription.
Allego Conversation Intelligence was founded in 2013. Education Vertical is its biggest customer base.
Reviews
"We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. " - Samir Patel
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Business Priorities
Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities peers achieved using Allego Conversation Intelligence.
Use Cases
Peers recommend Sales Coaching , Call Recording , Training & Onboarding , as the business use cases that they have been most satisfied while using Allego Conversation Intelligence.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Coaching with Phone Calls |
4.95/5 ★ |
"...The tagging of calls works well and it is this that enables us to speed up coaching...." Peer review by Karen Ullah, Telecommunications |
| Call Recording with Phone Calls and Mobile |
3.24/5 ★ |
"...In this book, you'll learn what some of the top sales coaches do to achieve a better motivated and more focused sales force, and how you can take ... eBook Marketing Discover the untapped opportunities that exist within your sales call recordings, and how you can use these recordings to raise the performance of ... Framework Sales ..." Refract Conversation Intelligence Resources |
| Training & Onboarding |
4.65/5 ★ |
"...Filtering calls to find exactly what I'm looking for, makes training and learning really easy. ..." Refract Conversation Intelligence seamless integrations |
| PEER EXPERIENCES | |
|---|---|
| Sales Coaching with Phone Calls |
4.95/5 ★ |
"...The tagging of calls works well and it is this that enables us to speed up coaching...." Peer review by Karen Ullah, Telecommunications |
|
| Call Recording with Phone Calls and Mobile |
3.24/5 ★ |
"...In this book, you'll learn what some of the top sales coaches do to achieve a better motivated and more focused sales force, and how you can take ... eBook Marketing Discover the untapped opportunities that exist within your sales call recordings, and how you can use these recordings to raise the performance of ... Framework Sales ..." Refract Conversation Intelligence Resources |
|
| Training & Onboarding |
4.65/5 ★ |
"...Filtering calls to find exactly what I'm looking for, makes training and learning really easy. ..." Refract Conversation Intelligence seamless integrations |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 279 insights from peers and experts to help you assess how these Allego Conversation Intelligence use cases fit your Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
|
Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries |
|
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Samir Patel Inside Sales Director NEOPOST |
We use Refract and its power to be able to give us insights of exactly what happens on every call which we can then use to coach each of the agents to strengthen their abilities to be able to make those calls more effective. Testimonial By Samir Patel |
|
Edward Harries Brand Partnerships Director Visualsoft |
Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries |
|
Roel De Wever Head of Sales Development Rydoo |
Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever |
Popular Business Setting
for Allego Conversation Intelligence
Top Industries
- Education
- Management Consulting
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Allego Conversation Intelligence to Increase sales & revenue and ramp up sales new hires quickly
Peer and Expert Opinion on Features
for Allego Conversation Intelligence
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (22) |
| Conversation Intelligence | Read Reviews (14) |
| Voice transcription | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (22) |
| Conversation Intelligence | Read Reviews (14) |
| Voice transcription | Read Reviews (5) |
IT and Other Capabilities
for Allego Conversation Intelligence
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (35) |
| Data Import | Read Reviews (33) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (35) |
| Data Import | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (13) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (13) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (29) |
Software Failure Risk Guidance
?for Allego Conversation Intelligence
Overall Risk Meter
Top Failure Risks for Allego Conversation Intelligence
Vendor Profile Details
HQ Location
117 Kendrick Street Suite 80 Needham, MA 02494 USA
Employees
51-100
Social
Financials
PRIVATE
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