CUSPERA

Refract Conversation Intelligence

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(514 Reviews)

Refract: Better Sales Conversations - Sales Coaching Software

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About Refract Conversation Intelligence

Refract Conversation Intelligence is an AI-Powered sales coaching software designed to help both sales representatives and sales managers improve performance and revenue. The tool records all the calls, supports playback, transcriptions, and scores the performance against the best practices in the organization.

Backed with machine learning technology, the software offers coachable insight, coaching and personalised feedback, conversation analysis, and ability to track progress. With individual and aggregated analysis of all the sales calls, the tool provides a comprehensive view of best practices which can be leveraged by all the sales rep across the floor.

The software uses the machine learning and AI based technology to unblock the business intelligence locked in conversations. It facilitates optimization and improvement in the ability of the sales rep to close deals by analysing and gathering relevant insights from calls, demos and meetings.

Refract Conversation Intelligence
is used by peers for

Processes

sales call management, call recording, coaching

Channels

phone calls, phone calls, video

Capabilities

Phone Support, Data Export, Data Import

Goals

Increase sales & revenue, Scale best practices, Improve stakeholder relations

Industry

Education, Professional Training & Coaching, Management Consulting

Popular Business Setting
for Refract Conversation Intelligence

Top Industries

  • Education
  • Professional Training & Coaching
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for Refract Conversation Intelligence

Goals

Increase sales & revenue, Scale best practices, Improve stakeholder relations, are the most popular goals peers achieved using Refract Conversation Intelligence.

Channels

It is the best suited for phone calls, phone calls, video, channels.

Processes

Refract Conversation Intelligence does well for a wide range of processes. Peers recommend sales call management, call recording, coaching, as the business processes that they have been most satisfied while using Refract Conversation Intelligence.

Read Reviews of Business Process for Refract Conversation Intelligence

Peers used Refract Conversation Intelligence to Increase sales & revenue and Scale best practices

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

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Top Failure Risks for Refract Conversation Intelligence

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IT and Other Capabilities
for Refract Conversation Intelligence

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Refract Software
Company Website www.refract.ai/
HQ Location
Employees 11-50
Social
Financials Private