Refract Conversation Intelligence

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(533 Reviews)

Refract: Better Sales Conversations - Sales Coaching Software

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About Refract Conversation Intelligence

Refract Conversation Intelligence is an AI-Powered sales coaching software designed to help both sales representatives and sales managers improve performance and revenue. The tool records all the calls, supports playback, transcriptions, and scores the performance against the best practices in the organization.

Backed with machine learning technology, the software offers coachable insight, coaching and personalised feedback, conversation analysis, and ability to track progress. With individual and aggregated analysis of all the sales calls, the tool provides a comprehensive view of best practices which can be leveraged by all the sales rep across the floor.

The software uses the machine learning and AI based technology to unblock the business intelligence locked in conversations. It facilitates optimization and improvement in the ability of the sales rep to close deals by analysing and gathering relevant insights from calls, demos and meetings.

Peer and Expert Reviews
for Refract Conversation Intelligence


Increase sales & revenue and Scale best practices are the most popular goals peers achieved using Refract Conversation Intelligence .

Other goals:

  • Improve stakeholder relations
  • Enhance customer relationships
  • Improve digital and social presence
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It is the best suited for phone calls, video, mobile, channels.


Peers recommend sales call management, coaching, collaboration, as the business processes that they have been most satisfied while using Refract Conversation Intelligence .

Read Reviews of Business Process for Refract Conversation Intelligence

Sales call management With Phone calls and Video

Call recording With Phone calls and Video

Call searching With Phone calls

Call transcription With Phone calls

Coaching With Phone calls

Collaboration With Video and Phone calls

Training & onboarding With Video

Engagement management With Phone calls

Engaging and following up With Phone calls

Playbook creation With Phone calls

Sales review & feedback With Phone calls

Account management

Knowledge management With Phone calls

Funnel analysis

Lead analytics

Conversion management

See allless Activities

Popular Business Setting
for Refract Conversation Intelligence

Top Industries

  • Education
  • Professional Training & Coaching
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Refract Conversation Intelligence to Increase sales & revenue and Scale best practices

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IT and Other Capabilities
for Refract Conversation Intelligence

  • Low
  • Medium
  • High


Data Export

Data Import


24/7 Support

Chat Support

Email Support

Phone Support


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Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

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First 5 Reports are Free

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Vendor Profile Details

Company Name Refract Software
Company Website
HQ Location
Employees 11-50
Financials Private