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Refract Conversation Intelligence

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(419 Reviews, Testimonials & Expert Opinions)
(419 Reviews, Testimonials & Expert Opinions)

Sales Coaching Software for Better Sales Conversations

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About Refract Conversation Intelligence

Refract Conversation Intelligence is an AI-Powered sales coaching software designed to help both sales representatives and sales managers improve performance and revenue. The tool records all the calls, supports playback, transcriptions, and scores the performance against the best practices in the organization.

Backed with machine learning technology, the software offers coachable insight, coaching and personalised feedback, conversation analysis, and ability to track progress. With individual and aggregated analysis of all the sales calls, the tool provides a comprehensive view of best practices which can be leveraged by all the sales rep across the floor.

The software uses the machine learning and AI based technology to unblock the business intelligence locked in conversations. It facilitates optimization and improvement in the ability of the sales rep to close deals by analysing and gathering relevant insights from calls, demos and meetings.

Evaluating Refract Conversation Intelligence for your Sales Coaching need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 419 insights from peers and experts who used Refract Conversation Intelligence to help you determine how well it fits your Sales Coaching needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Refract Conversation Intelligence solves your Sales Coaching needs.

Peer and Expert Opinions
for Refract Conversation Intelligence


Increase sales & revenue and Improve stakeholder relations are the most popular goals peers achieved using Refract Conversation Intelligence .

Other goals:

  • Enhance customer relationships
  • Improve digital and social presence
  • adopt sales best practices
See all goals See less goals


It is the best suited for phone calls, video, mobile, channels.


Peers recommend sales coaching, sales call management, collaboration, as the business processes that they have been most satisfied while using Refract Conversation Intelligence .

Read Peer and Expert Experience for Business Use Cases

Sales coaching With Phone calls

Sales call management With Phone calls and Video and Mobile

Call recording With Phone calls and Video and Mobile

Call transcription With Phone calls

Collaboration With Video and Phone calls

Training & onboarding With Video

Sales rep engagement With Phone calls

Rep engagement With Phone calls

Sales review & feedback With Phone calls

Playbook creation With Phone calls

Funnel analysis

Account management

See allless Activities

Popular Business Setting
for Refract Conversation Intelligence

Top Industries

  • Education
  • Professional Training & Coaching
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Refract Conversation Intelligence to Increase sales & revenue and Improve stakeholder relations

Verify if it works for you

Peer and Expert Opinion on Features
for Refract Conversation Intelligence

  • Low
  • Medium
  • High


Voice transcription

IT and Other Capabilities
for Refract Conversation Intelligence

  • Low
  • Medium
  • High


Data Export

Data Import


24/7 Support

Chat Support

Email Support

Phone Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Refract Conversation Intelligence

Vendor Profile Details

Company Name Refract Software
Company Website
HQ Location
Employees 11-50
Financials Private