Allego Conversation Intelligence Overview

Allego has elevated Refract AI with advanced call recording, analytics, and conversation intelligence. These features help boost revenue effectively.

Use Cases

Customers recommend Sales Coaching, Call Recording, Onboarding, as the business use cases that they have been most satisfied with while using Allego Conversation Intelligence.

Other use cases:

  • Sales Review & Feedback
  • Collaboration
  • Conversion Management
  • Market Research
  • Call Transcription
  • Rep Engagement
  • Account Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Ramp Up Sales New Hires Quickly are the most popular business priorities that customers and associates have achieved using Allego Conversation Intelligence.

Other priorities:

  • Improve Sales Team Effectiveness
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Allego Conversation Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

Allego Conversation Intelligence works with different mediums / channels such as Phone Calls. and Mobile.

Allego Conversation Intelligence's features include Recording, Conversation Intelligence, and Voice Transcription. and Allego Conversation Intelligence support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Allego Conversation Intelligence analytics capabilities include Custom Reports, and Analytics.

Reviews

"Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone..., but also helped them find their own style." - Jamie Panter

Peer review evidence (same sources as the product rating summary)

"...The tagging of calls works well and it is this that enables us to speed up coaching...." Peer review by Karen Ullah, Telecommunications
"...With all calls recorded and analysed he is able to retain visibility, in a fraction of the time, and in the current times - remotely. ..." Refract Testimonials from Customers who Love Us
"...A ten-fold return for onboarding new hires For Jason Ring (global head of inside sales at global shares)..." Refract Testimonials from Customers who Love Us

Allego Conversation Intelligence, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Allego Conversation Intelligence

Top Industries

  • Education
  • Management Consulting
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Allego Conversation Intelligence is popular in Education, Management Consulting, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Allego Conversation Intelligence Customer wins, Customer success stories, Case studies

How efficiently Does Allego Conversation Intelligence manage your Sales Coaching?

How does Allego Conversation Intelligence address your Call Recording Challenges?

How efficiently Does Allego Conversation Intelligence manage your Onboarding?

How does Allego Conversation Intelligence address your Sales Review & Feedback Challenges?

How does Allego Conversation Intelligence facilitate Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Allego Conversation Intelligence solved their Conversation Intelligence needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Jamie Panter

Training & Development Manager

CSC Recruitment

Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo

Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever
CUSTOMERS TESTIMONIALS
Allego Conversation Intelligence testimonial

Jamie Panter

Training & Development Manager

CSC Recruitment

Refract has really made a difference with our trainees. Managers can be too busy to listen intently to all their trainee's calls. Having trainees upload calls consistently allowed us to see the strengths and weaknesses of the individual on the phone, but also helped them find their own style. Testimonial By Jamie Panter
Allego Conversation Intelligence testimonial

Edward Harries

Brand Partnerships Director

Visualsoft

Not only does Refract allow us to understand the retail context better, it also allows us to understand where we're making mistakes so we can become much more efficient in our process. Simply put, without Refract we wouldn't have that ability. Testimonial By Edward Harries
Allego Conversation Intelligence testimonial

Roel De Wever

Head of Sales Development

Rydoo

Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy. Testimonial By Roel De Wever

Ash Brokerage - Financial Services - Medium

Allego helped Ash Brokerage create a consistent onboarding experience for new hires. The team used Allego videos for training, knowledge sharing, and direct marketing to advisors. Within 18 months, r...eps logged 25,000 video views on 50 seat licenses. Ash Brokerage attributed $1.6 million in extra revenue to Allego-enabled knowledge sharing and thank-you videos. Repeat business increased, and annual revenue grew by $328 million, reaching $1.5 billion.

Clarivate - Information Services - Very Large

Allego helped Clarivate consolidate sales enablement tools into one platform. Clarivate replaced Highspot and Brainshark with Allego for unified content, learning, and coaching. The company migrated ...over 11,000 content items, 200 courses, and 2,000 users. Adoption reached 85% and sellers viewed 193,000 pieces of content. Clarivate created 300 Digital Sales Rooms in 60 days and lowered costs by consolidating platforms.

Agilent Technologies - Life Sciences - Very Large

Allego Digital Sales Rooms helped Agilent Technologies unify sales content and boost engagement. The company faced siloed systems and a product-centric approach after acquisitions. Allego's platform ...consolidated six systems, improved training, and enabled consultative selling. Sales reps saw a 15% increase in incremental sales growth and saved two hours per week. Digital Sales Rooms gave real-time buyer insights and improved compliance for regulated industries.

Berry Global - Manufacturing - Very Large

Allego helped Berry Global break down silos and unify its global sales teams. The platform centralized sales content, making it easy for reps to find resources and collaborate. Digital Sales Rooms en...abled personalized buyer engagement and real-time insights. Over 300 users adopted Allego early, boosting collaboration and knowledge sharing. Automation and streamlined permissions reduced admin work and scaled enablement across the company.

Evotix - Health, Wellness And Fitness - Medium

Allego Digital Sales Rooms helped Evotix cut DSR creation time by 50%. Evotix moved 600 live rooms and 2,000 content pieces to Allego in just eight weeks. Guided templates made it easy for reps to pe...rsonalize sales rooms and keep branding consistent. Video features boosted engagement, with four contacts engaged per deal. Sales and customer success teams now work together better, leading to higher win rates and smoother handoffs.

Nuveen - Financial Services - Large

Allego helped Nuveen improve sales knowledge and effectiveness. Nuveen used Allego to train over 250 sales team members with on-demand video content. The platform replaced slow, weekly calls with ins...tant access to best practices and market updates. Sales teams quickly responded to market events, like Brexit, using Allego's mobile learning tools. Nuveen expanded Allego use due to high demand and plans to make it central to onboarding and ongoing training.

lightning

Peers used Allego Conversation Intelligence for sales coaching and call recording

Allego Conversation Intelligence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (20)
Custom Reports

4.45/5

Read Reviews (12)
Analytics

4.31/5

Read Reviews (29)

Software Failure Risk Guidance

?

for Allego Conversation Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for Allego Conversation Intelligence

Allego, Inc. News

Product

Allego Unveils Allego 9: Transforming AI into Consistent Revenue Execution

Allego has launched Allego 9, an AI-powered revenue enablement platform designed to enhance B2B sales performance by integrating AI into existing workflows. The platform offers features like AI Deal Alerts, SmartDocs, and AI Role Play, aiming to shorten sales cycles and increase win rates. Allego 9 will be globally available in June 2026.

Product

Allego Launches Allego 9 for AI Revenue Execution

Allego has launched Allego 9, an AI-driven platform designed to enhance revenue execution by integrating AI into daily workflows for sellers, marketers, and enablement teams. Unveiled at the Sales Success Summit, Allego 9 offers features like AI-powered deal alerts and conversation intelligence to streamline decision-making and improve outcomes across the revenue lifecycle.

Product

Allego 9 Targets AI Chaos to Unify Sales and Revenue Execution

Allego has unveiled Allego 9, a next-gen platform designed to integrate AI into sales and marketing workflows, addressing the challenges of AI adoption in revenue teams. Key features include AI Deal Alerts, Expert Chat, and SmartDocs for enhanced sales efficiency. Allego 9 aims to improve win rates and shorten sales cycles by embedding AI into existing systems, with general availability set for June.

Product

Allego Introduces Allego 9 to Connect AI Directly to Revenue Execution

Allego has launched Allego 9, a new version of its platform designed to integrate AI capabilities directly with revenue execution processes, enhancing business outcomes.

Allego, Inc. Profile

Company Name

Allego, Inc.

Company Website

https://www.allego.com/

Year Founded

2013

HQ Location

117 Kendrick Street Suite 80 Needham, MA 02494 USA

Employees

51-100

Social

Financials

PRIVATE