Real-World Case Studies and Customer Success Stories with Recapped

Auvik Networks used Recapped to efficiently standardize their sales process, successfully onboard new reps, and scale operations, leading to improved management of complex sales and upmarket expansio...n.
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Recapped helped Second Nature fix problems with sales handoffs and onboarding. Before Recapped, deals stalled and customers got confused during setup. The team tried project management tools and emai...ls, but nothing worked. With Recapped, Second Nature used interactive checklists and automated reminders. They created repeatable onboarding processes and integrated with Salesforce. This made onboarding smoother and improved customer experience.
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Recapped helped Staffing Referrals speed up their sales process. The company faced problems with slow sales, poor communication, and messy onboarding using email and Google Docs. Recapped made it eas...y for the team to share information, track client engagement, and manage deals in one place. The platform improved internal alignment and the customer experience. Staffing Referrals saw a 17% faster sales cycle, 54% fewer emails and texts, and 209% higher close rates.
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Recapped helped ServiceTrade improve sales forecasting and cut sales cycles by 25% in one quarter. Before Recapped, ServiceTrade struggled with inconsistent sales processes and poor visibility. Sales... cycles were getting longer and deals stalled often. After using Recapped, ServiceTrade reduced their sales cycle by 10 days overall, and by 15 days for top users. The team gained better visibility into deals and improved coaching. Reps found it easier to have key conversations and keep deals moving.
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Recapped helped a fast-growing SaaS company fix sales process problems. The sales team lost 5-7 hours each week searching for materials and faced delays from time zone issues. Recapped created deal r...ooms for 24/7 access and better collaboration. Sales reps saved 5-7 hours weekly, response times dropped from 10-12 hours to almost instant, and new content creation time fell by 60%. Deal velocity increased by 25%, forecasting accuracy improved by 40%, and technical evaluation completion rates rose by 35%. Prospect satisfaction went up by 30% and security review times dropped by 50%.
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Recapped helped Your Money Line improve sales forecasting and buyer engagement. The team faced issues with email follow-ups, poor collaboration, and unreliable forecasts. Recapped provided digital mu...tual action plans and buyer engagement analytics. This made sales processes more structured and collaborative. As a result, Your Money Line accelerated sales cycles, improved forecast accuracy, and boosted team morale.
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Recapped helped ClearCompany organize sales deals and share resources with prospects. Before Recapped, sales reps lost deals because important materials got lost in emails and they had no visibility ...into prospect interests. After using Recapped, win rates increased by 24% and average deal sizes grew by 17%. Reps engaged 49% more stakeholders per deal and follow-up meetings rose by 27%. Sales reps valued Recapped so much they paid for it themselves before company-wide adoption.
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Recapped helped Brightly standardize 12 sales playbooks and improve deal management. The sales team used Mutual Action Plans and Salesforce integration to streamline workflows and boost collaboration.... Reps who adopted Recapped increased conversion rates by 39% and average order values by 29%. Lower performers saw a 2x improvement in conversion rate. Brightly improved forecasting accuracy and delivered a better buyer experience.
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Recapped helps Your Logo Here keep prospects and customers engaged by putting everything in one place. Before Recapped, sellers and onboarding specialists used emails and spreadsheets for key deal st...ages. This made it hard to manage information and slowed down the process. With Recapped, they now standardize sales and onboarding workflows and use digital mutual action plans. All information and stakeholders are in one spot. This gives real-time visibility into buyer engagement and makes the process smoother for everyone.
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Recapped helped ComplyAdvantage fix sales process issues using MEDDICC. Before Recapped, deal data was scattered and hard to track. The team struggled with late-stage deal clarity and wasted time in ...meetings. Recapped gave them a simple, secure tool that works with Salesforce. Now, they have better deal visibility and can collaborate across teams. The solution made it easier to qualify deals and understand why they win or lose.
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Recapped helped Infinite Blue standardize their sales process and create a consistent sales playbook. The company used Recapped's templates to align their sales team and improve buyer engagement. Imp...lementation was easy, and onboarding was smooth with Recapped's platform. Infinite Blue saw a significant reduction in their sales cycle and increased engagement from prospects. They now use Recapped for legal, onboarding, and customer success use cases.
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Recapped helped Clyde standardize their sales playbook and reduce buyer friction. Before Recapped, Clyde used Google Docs, which caused lost information and inconsistent sales processes. With Recappe...d, Clyde created a collaborative workspace for all sales teams. This made it easy to share content, manage stakeholders, and keep everyone on the same page. Clyde improved sales team consistency and made the buying process smoother for customers.
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Recapped helped Formative manage complex B2B sales deals. The sales team struggled with 75-80 email threads per deal and lost momentum. Recapped created a central workspace for all sales communicatio...n and documents. The team now tracks buyer engagement and keeps messaging consistent. Formative grew 6x and eliminated over 80 emails per client. The sales process is now more professional and organized.
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