Customer stories

Product Business Settings

Recapped is popular in Marketing And Advertising, Computer Software, and Health, Wellness And Fitness industries and is widely used by Small Business, Mid Market, and Enterprise.

Recapped Product Overview

Recapped addresses the challenge of friction in B2B sales by providing a unified platform that streamlines collaboration between sellers and clients. Through Digital Sales Rooms and Client Portals, it ensures that sales processes are consistently followed, enhancing transparency and engagement. The platform supports sales methodologies like MEDDICC and BANT, helping teams to increase the adoption of their sales training. By consolidating content and enabling accurate revenue forecasting, Recapped empowers sales teams to execute their strategies effectively. A notable feature is its ability to uncover buyer activities, offering insights that can lead to more informed decision-making.

How satisfied the customers are with Recapped use-cases

Reviews

"We no longer have to juggle fragmented communication between phone calls, emails, and live chat support. Everything is in one place." - Joshua Glasgall
"Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it." - Steven Walters

Recapped Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Recapped testimonial

Joshua Glasgall

Olla

We no longer have to juggle fragmented communication between phone calls, emails, and live chat support. Everything is in one place. Testimonial By Joshua Glasgall
Recapped testimonial

Steven Walters

Second Nature

Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it. Testimonial By Steven Walters
Recapped testimonial

Andrew

Senior Director of Sales

Second Nature

Recapped has made for more predictable forecasting and greater transparency into, key deals. Testimonial By Andrew
CUSTOMERS TESTIMONIALS
Recapped testimonial

Joshua Glasgall

Olla

We no longer have to juggle fragmented communication between phone calls, emails, and live chat support. Everything is in one place. Testimonial By Joshua Glasgall
Recapped testimonial

Steven Walters

Second Nature

Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it. Testimonial By Steven Walters
Recapped testimonial

Andrew

Senior Director of Sales

Second Nature

Recapped has made for more predictable forecasting and greater transparency into, key deals. Testimonial By Andrew

Auvik - Computer Software - Medium

Recapped helped Auvik simplify their complex sales process. Auvik faced challenges with onboarding new sales reps, managing large sales decks, and organizing deal information. With Recapped, they con...solidated playbooks, onboarded new SDRs faster, and reduced sales materials from 85 slides to a streamlined workspace. The platform improved sales team efficiency and made the process easier for both sellers and buyers.

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Brightly - Information Technology And Services

Recapped helped Brightly standardize 12 sales playbooks, boosting deal conversion rates by 39% and average order values by 29%. The platform improved sales process consistency, forecasting accuracy, ...and deal management. Salesforce integration streamlined workflows and increased rep adoption. Lower-performing reps doubled their conversion rates with consistent use. Brightly now delivers a more seamless buyer experience and stands out in a competitive market.

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A rapidly growing SaaS company providing product analytics and user guidance solutions - Technology

Recapped helped a fast-growing SaaS company fix sales process problems. The sales team lost 5-7 hours each week searching for materials and faced delays from time zone issues. Recapped created deal r...ooms for 24/7 access and better collaboration. Sales reps saved 5-7 hours weekly, response times dropped from 10-12 hours to almost instant, and new content creation time fell by 60%. Deal velocity increased by 25%, forecasting accuracy improved by 40%, and technical evaluation completion rates rose by 35%. Prospect satisfaction went up by 30% and security review times dropped by 50%.

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Formative (fka CloserIQ) - Staffing And Recruiting

Recapped helped Formative manage complex B2B sales deals. The sales team struggled with 75-80 email threads per deal and lost momentum. Recapped created a central workspace for all sales communicatio...n and documents. The team now tracks buyer engagement and keeps messaging consistent. Formative grew 6x and eliminated over 80 emails per client. The sales process is now more professional and organized.

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Infinite Blue - Technology

Recapped helped Infinite Blue standardize their sales process and create a consistent sales playbook. The company used Recapped's templates to align their sales team and improve buyer engagement. Imp...lementation was easy, and onboarding was smooth with Recapped's platform. Infinite Blue saw a significant reduction in their sales cycle and increased engagement from prospects. They now use Recapped for legal, onboarding, and customer success use cases.

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Second Nature - Consumer Goods

Recapped helped Second Nature fix problems with sales handoffs and onboarding. Before Recapped, deals stalled and customers got confused during setup. The team tried project management tools and emai...ls, but nothing worked. With Recapped, Second Nature used interactive checklists and automated reminders. They created repeatable onboarding processes and integrated with Salesforce. This made onboarding smoother and improved customer experience.

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Mastering B2B Sales: Sales Process: Sales Training: Deal Qualification: & Deal Management Explained

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Peers used Recapped for proposal & quote management and collaboration

Recapped Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.05/5

Read Reviews (55)
Analytics

3.34/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.05/5

Read Reviews (55)
Analytics

3.34/5

Read Reviews (4)

Software Failure Risk Guidance

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for Recapped

Overall Risk Meter

Low Medium High

Top Failure Risks for Recapped

Recapped, Inc. Profile

Company Name

Recapped, Inc.

Company Website

https://www.recapped.io

HQ Location

415 Madison Ave, New York, NY 10017, US

Employees

1-10

Social

Financials

SEED