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Information Technology and Services Case Studies and Customer Success Stories with Qualified

 

Staffbase - Information Technology And Services - Medium

Chemnitz, Germany

Staffbase used Qualified's conversational marketing solution to boost sales engagement on their website. Their previous chat tool failed to prioritize... sales-ready visitors, turning into a support channel instead. With Qualified, Staffbase focused on high-traffic pages and real-time sales conversations. They integrated the tool with Salesforce to track leads and conversions. This approach supports both inbound and account-based marketing strategies.

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Simpro - Information Technology And Services - Medium

Brisbane, Australia

Qualified helped Simpro boost sales pipeline with an AI SDR agent named Alex. Simpro ran a 3-month A/B test comparing... Alex to their human BDR team. Alex delivered a 4X increase in meetings offered. 20% of all inbound leads now come through Alex and Qualified. The BDR team now focuses on high-value work. Simpro continues to optimize and expand AI use cases.

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Revenue.io - Information Technology And Services - Medium

Los Angeles, USA

Qualified helped Revenue. io boost sales pipeline by 190% in one quarter. Revenue.io switched from a basic chatbot to Qualified...for proactive engagement. Sales reps now identify and target high-value website visitors in real time. The team uses Salesforce integration and Slack alerts to connect with buyers. Qualified’s support team guided setup and strategy. Revenue.io expanded its target account list and closed major new deals.

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Groove - Information Technology And Services - Medium

San Francisco, USA

Groove used Qualified's conversational marketing solution to engage sales-ready prospects. Sales reps can now start conversations instantly when VIPs arrive.... This led to a 150% increase in pipeline. The platform's advanced routing and omnichannel alerts helped prompt immediate action. Groove improved sales engagement and pipeline growth with Qualified.

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Dremio - Information Technology And Services - Medium

Santa Clara, USA

Qualified helped Dremio double MQLs in just 20 days. Dremio used Qualified’s conversational marketing and deep Salesforce integration to identify... high-intent website visitors. The team set up routing rules and alerts to connect sales with prospects fast. Qualified became Dremio’s top lead generation channel, driving 26% of pipeline and 420% ROI. Dremio exceeded revenue goals and reached unicorn status with this strategy.

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Alation - Information Technology And Services - Medium

Redwood City, USA

Qualified helped Alation boost pipeline by replacing forms with real-time chat. Alation used Qualified to greet website visitors and route... them to the right sales rep. The sales team saw a 375% growth in opportunities and a 278% increase in new ARR. Meetings booked via chat rose by 150%. Conversation analytics and Salesforce integration improved lead routing and sales engagement.

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Vanilla - Information Technology And Services - Medium

Salt Lake City, USA

Qualified helped Vanilla double their meetings booked in the first month using Piper the AI SDR. Vanilla saw a 135%... increase in leads generated and $5.3M in pipeline influenced within five months. Piper handled 80% of all website visitor interactions, automating inbound engagement and booking meetings around the clock. The AI SDR reduced missed opportunities and improved conversion rates without adding headcount. Vanilla used Qualified to scale pipeline generation and deliver a better buyer experience.

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ThoughtSpot - Information Technology And Services - Medium

Mountain View, USA

Qualified helped ThoughtSpot generate $13M in pipeline and $2M in revenue. Before Qualified, ThoughtSpot's sales team struggled with low conversion... rates and noisy chat tools. With Qualified's conversational marketing solution, they prioritized high-intent website visitors and integrated with Salesforce and Pardot. Sales reps now engage prospects in real time, leading to a 150% increase in pipeline and 10X more online sales conversations. 30% of closed deals involved real-time conversations through Qualified.

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Demandbase - Information Technology And Services - Large

San Francisco, USA

Qualified helped Demandbase double their pipeline in just two months. Piper the AI SDR automated visitor engagement and qualification, saving... the inbound SDR team over 100 hours per month. Demandbase saw a 37% increase in meetings booked from target accounts and saved $80K in SDR headcount. The platform's Salesforce integration and AI-powered chat improved lead quality and conversion. Demandbase now uses Qualified as their top inbound marketing channel.

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Veritone - Information Technology And Services - Medium

Denver, USA

Qualified helped Veritone generate $3. 5M in pipeline and achieve 340% ROI in 12 months. Veritone used Qualified's conversational marketing...tools to engage website visitors and guide them to relevant products. The sales team used real-time alerts and integrations with Salesforce and Salesloft to prioritize high-intent leads. Human conversation rates reached 7.3%, and lead generation rates hit 12.6%. Qualified enabled personalized, proactive engagement and improved sales outcomes.

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Greenhouse - Information Technology And Services - Medium

New York, USA

Qualified helped Greenhouse boost pipeline by 150% after switching from Drift. In the first two months, Greenhouse saw a 91%... increase in meetings booked and $4.2M in pipeline influenced. Piper, the AI SDR Agent, enabled 15,000 conversations and 2,000 meetings booked in the first year. This led to $27M in influenced pipeline and $4M in closed-won revenue. Greenhouse used Qualified to engage sales-ready prospects and scale inbound lead conversion.

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Matterport - Information Technology And Services - Large

Sunnyvale, USA

Qualified helped Matterport close deals 40% faster. Matterport used Qualified's conversational marketing to segment website visitors and route high-value leads... to sales. This led to a 25% increase in attributed revenue. SDRs exceeded quotas, with one hitting 300% of target. The solution integrated with Salesforce and Marketo for seamless lead management.

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Okta - Information Technology And Services - Large

San Francisco, USA

Okta uses customer stories to boost event engagement. Karin Flores, VP of strategic events, shares how knowing your customers is... key. After Covid, Okta realized they needed better customer insights. They now use technology to connect with customers and share their stories. This helps Okta improve marketing campaigns and brand connection.

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AlphaSense - Information Technology And Services - Medium

New York, USA

Qualified helped AlphaSense boost pipeline by 150% and achieve 4,109% ROI in 16 months. AlphaSense used Qualified’s conversational marketing tools... to engage high-intent website visitors and route them to sales reps. Integrations with Salesforce, Marketo, and Outreach enabled personalized, real-time conversations. SDRs leveraged video chat to book more meetings and improve buyer experience. The solution turned AlphaSense’s website into a lead generation engine, driving measurable revenue growth.

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Rightsline - Information Technology And Services - Medium

Los Angeles, USA

Rightsline used Piper, the AI SDR agent, to boost meetings booked by 4x. The company saw results within months. Piper... helped reshape their go-to-market strategy. The CMO, Melanie Nelson, shared how this AI solution unlocked new revenue. Rightsline improved sales outreach and pipeline growth with Piper.

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Asana - Information Technology And Services - Medium

San Francisco, USA

Asana used Piper, an AI SDR agent, to fix slow and inconsistent inbound lead follow-up. Piper engaged high-intent visitors instantly... and qualified leads 24/7. The AI agent handled 24,000 conversations in four months, eliminating missed chats and boosting pipeline by 22%. Asana scaled lead engagement without hiring more SDRs. Piper automated meeting booking and routed leads based on intent, making the sales process faster and more efficient.

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Bloomreach - Information Technology And Services - Medium

Mountain View, USA

Bloomreach used Qualified’s AI SDR agent, Piper, to automate inbound lead follow-up. Before, their manual process caused delays and lost... high-intent leads. With Piper, Bloomreach personalized outreach using real-time website and CRM data. They saw a 1.4X increase in meetings booked and a 2X rise in qualified opportunities year over year. Speed-to-lead improved 20 times, helping SDRs focus on building relationships.

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Cin7 - Information Technology And Services - Medium

Auckland, New Zealand

Qualified helped Cin7 boost their meeting booking rate from 70% to 81% in just one month. Piper, the AI SDR,... engaged over 600 website visitors and generated 180 leads. The platform deflected more than 200 support requests, freeing up the sales team. Cin7 integrated Qualified with Salesforce and HubSpot for seamless lead management. The solution improved both the quantity and quality of Cin7’s sales pipeline.

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Computer Software Case Studies and Customer Success Stories with Qualified

 

Outreach - Computer Software - Medium

Seattle, USA

Qualified helped Outreach automate inbound pipeline generation. Outreach replaced manual chat with Qualified's AI SDR, saving 280 hours per week... for their sales team. Meeting conversion rates jumped from 23.05% to 55.88%. The platform sourced $1.1M in pipeline in four months. 86% of website sessions now see a Qualified experience, up from 50%. Outreach books over twice as many meetings each week, all without human intervention.

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Quantum Metric - Computer Software - Medium

Colorado Springs, USA

Quantum Metric used Piper the AI SDR agent to replace traditional SDR workflows. This change led to a 101X return... on investment. The company increased average contract value and scaled pipeline generation across channels. Alexi Hatch, VP of Marketing, shared these results. The solution helped Quantum Metric drive better sales outcomes.

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Sendoso - Computer Software - Medium

San Francisco, USA

Qualified helped Sendoso boost pipeline growth by 40%. Sendoso generated $4.4M in pipeline and achieved 1,247% ROI. The team used... Qualified to identify high-value website visitors and route them to the right sales reps. Chatbots and integrations with Salesforce and 6sense improved lead qualification and engagement. Offline chat features led to 10-15% of sales-qualified opportunities. Sendoso gained new insights into qualifying questions and improved their sales process.

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FreshBooks - Computer Software - Medium

Toronto, Canada

Qualified helped FreshBooks increase inbound sales revenue by 6X. FreshBooks used Piper, the AI SDR, and the Qualified Platform to... boost pipeline and lead creation. They saw a 10X increase in lead creation and a 5X rise in closed/won deals. SDR response times were cut in half, and lead quality improved during off-hours. Integrations with Salesforce and Pardot became seamless, and meeting scheduling was faster and easier.

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Marketing and Advertising Case Studies and Customer Success Stories with Qualified

 

Metadata - Marketing And Advertising - Medium

San Francisco, USA

Qualified helped Metadata boost pipeline by $3. 5M in five months. The team replaced Drift with Qualified to better identify...and route high-value website visitors. SDRs now engage more prospects in real time, using Salesforce and Outreach integrations. Human conversation rates rose to 13%, meetings booked hit 19%, and ROI reached 927%. Metadata now personalizes ads and site experiences for top buyers, driving more demos and revenue.

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Attentive - Marketing And Advertising - Large

New York, USA

Attentive used Qualified's conversational marketing solution to engage sales-ready prospects. The team can now start conversations instantly when VIPs arrive.... This led to a 150% increase in pipeline. Sales reps act quickly with advanced routing and omnichannel alerts. Attentive improved engagement and pipeline growth with Qualified.

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AdRoll - Marketing And Advertising - Medium

San Francisco, USA

Qualified helped AdRoll boost their marketing qualified leads by 128% year-over-year. AdRoll switched from Drift to Qualified for better lead... routing and customization. With Qualified Chatbot and Smart Forms, 70% of inbound leads were influenced and meetings booked rate hit 83%. Pipeline influenced reached $7.2M and sourced revenue was $1.3M. AdRoll achieved a 16x ROI and improved customer engagement.

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Telecommunications Case Studies and Customer Success Stories with Qualified

 

8x8 - Telecommunications - Large

Campbell, USA

8x8 used Qualified's Piper AI SDR Agent to boost inbound sales. They faced issues with missed chats, slow response times,... and inconsistent qualification. Piper engaged website visitors instantly and qualified leads around the clock. This led to a 24% increase in MQL to closed-won deals and an 80% faster close rate. The average deal size grew by 15%. Automated follow-ups kept prospects engaged, driving more meetings and higher sales efficiency.

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Gamma - Telecommunications - Large

London, UK

Qualified helped Gamma boost sales pipeline by over £12 million in just 6 months. Gamma used Qualified’s conversational marketing platform... to engage website visitors in real time and route high-value leads to the right sales teams. The solution integrated with Salesforce CRM and Pardot, letting Gamma personalize conversations and accelerate the sales process. Gamma saw a 33% increase in website conversions and 22% more marketing qualified leads. The platform enabled both human and bot-led engagement for better results.

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Consumer Electronics Case Studies and Customer Success Stories with Qualified

 

Poly - Consumer Electronics - Large

Santa Cruz, USA

Poly used Qualified's conversational marketing solution to boost sales pipeline. They replaced form-fills with chatbots that segment and route mid-market... visitors in real time. In five months, Poly increased pipeline by 22% and generated $24 million in influenced pipeline. Sales reps now focus on qualified leads, while customer and partner inquiries are redirected efficiently. Poly also saw a 40% increase in deflection rates, saving time for their team.

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Financial Services Case Studies and Customer Success Stories with Qualified

 

Carta - Financial Services - Medium

San Francisco, USA

Qualified helped Carta boost their sales conversations by 900% in six weeks. Carta used Qualified to identify high-value website visitors... and connect sales reps instantly. The integration with Salesforce and Outreach let reps greet prospects in real time. Carta generated $4.9M in sourced pipeline and saw a 687% ROI. The team now tracks chat performance and visitor behavior easily, improving both inbound and outbound sales.

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Management Consulting Case Studies and Customer Success Stories with Qualified

 

Korn Ferry - Management Consulting - Large

Los Angeles, USA

Qualified helped Korn Ferry increase web conversions by 60%. Korn Ferry used Qualified chatbots to greet website visitors and capture... qualified leads. The solution generated $5.5M in pipeline and $3.7M in closed revenue. Korn Ferry achieved a 99x ROI and improved sales efficiency. The team now segments traffic and focuses on high-value prospects.

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Education Case Studies and Customer Success Stories with Qualified

 

IMD Business School - Education - Medium

Lausanne, Switzerland

IMD Business School used Qualified’s conversational marketing platform to boost sales growth. They replaced slow website forms with real-time chat... and chatbot experiences. This let them connect instantly with high-intent website visitors. IMD saw an 8% increase in website conversions and booked 30% more sales meetings. Opportunities were 15% more likely when Qualified was involved. The platform’s Salesforce and Pardot integrations helped IMD engage more leads and shorten sales cycles.

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Human Resources Case Studies and Customer Success Stories with Qualified

 

Adecco - Human Resources - Very Large

Zurich, Switzerland

Qualified helped Adecco generate $57. 7M in pipeline and $24.4M in revenue. Adecco used Qualified's conversational marketing to engage sales-ready...prospects and boost lead conversion. The platform enabled instant conversations with VIP website visitors and replaced static forms with live chat. Sales reps could prioritize high-intent leads and personalize outreach. Adecco achieved a 46,000% ROI after implementing Qualified.

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Hospital & Health Care Case Studies and Customer Success Stories with Qualified

 

NextGen Healthcare - Hospital & Health Care - Large

Atlanta, USA

Qualified's conversational marketing platform helped NextGen Healthcare eliminate missed inbound chat requests. Before using Piper the AI SDR, NextGen missed... 1,400 chat requests in a year, losing $60K in potential revenue. After implementing Piper, they reduced missed chats to zero. In eight months, NextGen sourced $7.5M in pipeline and $690K in revenue using the Qualified platform. The solution enabled real-time conversations and automated meeting booking for sales-ready prospects.

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Information Services Case Studies and Customer Success Stories with Qualified

 

SaaStr - Information Services - Small

San Mateo, USA

Qualified and Piper the AI SDR Agent helped SaaStr turn inbound demand into $2. 5M in pipeline in five months....SaaStr used AI-driven, real-time engagement to qualify every website visitor and book 130+ meetings. The new process replaced slow manual follow-up with instant conversations and automated meeting scheduling. SaaStr increased pipeline by 150% and saw a 2.5X boost in closed-won revenue. Amelia AI now manages inbound engagement 24/7, capturing more opportunities without extra headcount.

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Customer Success Stories of Qualified

 

Qualified Accelerates Growth in Agentic Marketing

Qualified reports a 145% increase in new customer acquisitions, driven by demand for its AI SDR Agent, Piper. New customers include... Dun & Bradstreet, Epson, and Sprout Social. Existing clients like Blackbaud and LogicMonitor have expanded their use, showcasing Piper's effectiveness in enhancing B2B pipeline efficiency. Piper's recent enhancements include multi-stage autonomy and multi-modal interactions, positioning Qualified as a leader in agentic marketing.

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Qualified Accelerates Customer Growth as Leading Enterprises Move ...

Qualified reports a 145% increase in new customers for its Agentic Marketing Platform, powered by Piper, the AI SDR Agent. New clients include... Dun & Bradstreet, Epson, and Sprout Social. Existing customers like Blackbaud and LogicMonitor expanded their use, highlighting demand for B2B pipeline automation. Piper enhances engagement and conversion by autonomously managing the marketing funnel.

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