Outsell: Use-Cases, Insights and Reviews | 2025 Cuspera

Outsell helped Carriage Auto Group improve the car buying experience for customers. The group used Outsell to give salespeople better customer knowledge and make digital and in-store experiences work... together. Outsell automated marketing, making it easy to send the right messages to customers. In three months, Carriage Auto Group saw 101 linked sales and $170,340 in gross profit. They also had 1,559 linked repair orders and $168,071 in gross profit. Monthly linked sales grew from 8 to 36 in one year.
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Outsell Identity Resolution helps dealerships turn more website visitors into buyers. Dealers struggled because only 3% of website visitors shared their information, leaving most shoppers anonymous. ...Outsell's technology tracks and matches website activity to known customer records, capturing 86% more behavioral signals. This data powers automated, personalized campaigns that reach shoppers within 24 hours. Dealerships using Identity Resolution see a 62% higher conversion rate and an 18% increase in ROI.
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Outsell helped Dick Hannah Dealerships use artificial intelligence to connect with customers in a personal and automated way. The dealership wanted better customer engagement and a scalable marketing... automation tool. Outsell's solution improved email marketing, making it the third-best channel for sales. From September 2020 to January 2021, 54.1% of linked sales came from prior customers, and 45.9% from new prospects. Move a model campaigns led to 196 sales and $343,898 in profit. Facebook campaigns had a $0.64 average CPC and 118 linked sales.
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Outsell helped Germain Ford of Beavercreek move more used car inventory using its AI-driven Virtual Customer Engagement platform. The dealership faced low new vehicle inventory due to a microchip sho...rtage. Outsell's Inventory Mover and social ad tools increased visibility for used cars on Facebook and other channels. In five months, Germain Ford averaged 423 unique clicks per month, a 4.22% CTR, and a $0.31 CPC. In May 2021, they achieved 606 unique clicks, a 4.9% CTR, and a $0.25 CPC, far outperforming Facebook's average metrics.
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Outsell helped Honda Cars of Bellevue improve car sales and service engagement. The dealership used Outsell's platform for omnichannel campaigns, direct mail, and equity targeting. They automated com...munications and used first-party data to reach more buyers. From September 2019 to August 2020, they achieved 289 linked sales and $376,938 in gross profit. Direct mail campaigns had a 7.31% response rate and a 30:1 ROI.
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Outsell Service On-Demand helps dealers boost repair orders and service profits. One Honda dealer used the tool to send a single campaign. This campaign generated 35 linked repair orders and over $12...,000 in service gross profit. 57% of these repair orders came from lapsed customers who had not visited in an average of 460 days. 82% of the profit came from these returning customers.
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