Outsell Overview

Outsell enhances dealership marketing through its customer engagement platform, which automates and personalizes communications across multiple channels. This platform is tailored for the automotive sector, serving over 2,000 dealerships with tools that ensure consistent messaging. By leveraging automation, Outsell helps dealerships maintain customer relationships and improve engagement without manual intervention. This approach not only saves time but also enhances the customer experience by delivering tailored content that resonates with individual preferences. The platform's ability to integrate seamlessly into existing dealership operations provides a significant competitive advantage, ensuring that communications are both timely and relevant.

Use Cases

Customers recommend Engagement Management, Campaign Management, Channel Marketing, as the business use cases that they have been most satisfied with while using Outsell.

Other use cases:

  • Conversion Management
  • Lifetime Value Management
  • Advertisement
  • Revenue Cycle Management
  • Channel Management
  • Digital Marketing
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Outsell.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Outsell Use-Cases and Business Priorities: Customer Satisfaction Data

Outsell works with different mediums / channels such as Social Media. and Facebook.

Outsell's features include Personalization, and Calculator. and Outsell support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Outsell analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Dealers using Outsell s proprietary technology are tipped off when consumers are most ready to engage, buy or service...." Peer review

Peer review evidence (same sources as the product rating summary)

"...The customization we get with Outsell is fantastic, and I love that Outsell automates follow up...." Peer review by Matthew Welch, Owner and General Manager, Volkswagen
"Outsell’s Virtual Customer Engagement platform helped Walser Burnsville Subaru address inventory shortages and boost service bay business. The dealership used dynamic sales and service content, on-demand campaigns, and AI-driven targeting to reach lapsed service customers and promote trade-ins. Over 12 months, service campaigns brought in an average of 35 linked repair orders per month from customers inactive for over 180 days, generating $6,211 in monthly gross profit. Sales and on-demand campaigns resulted in 110 linked sales and $117,920 in gross profit over several months. Outsell’s solution drove measurable results and improved inventory management." https://outsell.com/case-studies/walserburnsvillesubaru/
"...Outsell makes dealers lives easier with AI-driven, automated marketing communications across channels...." Peer review

Outsell, ZINFI, LeadMethod, eZee Centrix, PartnerStack, etc., all belong to a category of solutions that help Channel Partner Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Outsell provides a customer engagement platform for automotive marketing. It delivers automated, personalized communications across multiple channels.

Outsell Customer wins, Customer success stories, Case studies

What Are the key features of Outsell for Engagement Management?

How does Outsell facilitate Campaign Management?

How does Outsell facilitate Channel Marketing?

What Are the key features of Outsell for Conversion Management?

How efficiently Does Outsell manage your Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Outsell solved their Channel Partner Management needs. Cuspera uses 328 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

 

Oxmoor Auto Group - Automotive - Medium

Louisville, USA

Impel AI helped Oxmoor Auto Group boost return sales by 35%. The platform increased service repair orders by 41%. Gross profit in sales and service rose by 36%. Automation freed up the team and impro...ved close ratios. Customers responded more, driving measurable revenue gains. Impel unified marketing and customer engagement for better results.

 

Rohrman Automotive Group - Automotive - Large

Lafayette, USA

Impel AI helped Rohrman Automotive Group boost sales and service results. The platform increased return sales to the same dealer by 35%. Service repair orders rose by 41%. Gross profit in sales and s...ervice grew by 36%. Automation freed up the team and improved close ratios. More customers responded, driving measurable revenue gains.

 

Rohrman Automotive Group - Automotive - Large

Lafayette, USA

Impel AI helped Rohrman Automotive Group boost revenue and customer engagement. The platform increased return sales to the same dealer by 35%. Service repair orders rose by 41%. Gross profit in sales... and service grew by 36%. Automation freed up staff and improved close ratios. Dealers saw more customers responding to outreach.

 

Rohrman Automotive Group - Automotive - Large

USA

Impel AI helped Rohrman Automotive Group boost return sales by 35%. The platform increased service repair orders by 41%. Gross profit in sales and service rose by 36%. Automation freed up the team an...d improved close ratios. Customers responded more to outreach, driving measurable revenue gains. Impel unified marketing and customer engagement for better results.

 

Rohrman Automotive Group - Automotive - Large

Lafayette, USA

Impel AI helped Rohrman Automotive Group boost return sales by 35%. The platform increased service repair orders by 41%. Gross profit in sales and service rose by 36%. Rohrman Automotive Group saw mo...re customers responding and higher close ratios. Automation freed up the team and improved efficiency. Impel AI delivered measurable results for automotive retail.

Carriage Auto Group - Automotive

Outsell helped Carriage Auto Group improve the car buying experience for customers. The group used Outsell to give salespeople better customer knowledge and make digital and in-store experiences work... together. Outsell automated marketing, making it easy to send the right messages to customers. In three months, Carriage Auto Group saw 101 linked sales and $170,340 in gross profit. They also had 1,559 linked repair orders and $168,071 in gross profit. Monthly linked sales grew from 8 to 36 in one year.

lightning

Peers used Outsell for engagement management and campaign management

Outsell Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (38)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.52/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (38)
Custom Reports

4.82/5

Read Reviews (25)
Analytics

4.52/5

Read Reviews (36)

Software Failure Risk Guidance

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for Outsell

Overall Risk Meter

Low Medium High

Top Failure Risks for Outsell

Outsell, Inc. Profile

Company Name

Outsell, Inc.

Company Website

https://www.outsell.com/

HQ Location

225 South Sixth Street, Suite 3200, Minneapolis, Minnesota 55402, US

Employees

101-250

Social

Financials

PRIVATE