Omniconvert Overview
Omniconvert empowers Direct to Consumer businesses with data-driven CRO tools like A/B testing and customer intelligence platforms. Their CVO methodology and academy focus on improving Customer Lifetime Value.
Use Cases
Customers recommend Customer Feedback Management, Engagement Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Omniconvert.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Omniconvert.
Omniconvert Use-Cases and Business Priorities: Customer Satisfaction Data
Omniconvert works with different mediums / channels such as Website. and E-Mail.
Omniconvert's features include Feedback Surveys, Personalization, Templates, etc. and Omniconvert support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Omniconvert analytics capabilities include Analytics, and Custom Reports.
Reviews
"The support team is unreal – they are always very thorough, responsive, and helpful. They are more than willing to assist in coding issues or weird glitches, and never nickel and dime over those hours." - Eliza S
Peer review evidence (same sources as the product rating summary)
"...We used this software to survey users on our site, so that we could understand our NPS...." Peer review by User
"...This allows you to initiate and maintain engagement with the appropriate audience...." Peer review from Featured Customers
"...A targeted Web Personalization increased the conversion rate by 96% on a product category page. ..." Case Studies List
Omniconvert, Smartlook, Convert Experiences, Kameleoon, WalkMe Digital Adoption Platform, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Omniconvert
Top Industries
- Financial Services
- Food & Beverages
- Internet
Popular in
- Small Business
- Enterprise
- Mid Market
Omniconvert is popular in Financial Services, Food & Beverages, and Internet and is widely used by Small Business, Enterprise, and Mid Market.
Omniconvert Customer wins, Customer success stories, Case studies
How does Omniconvert address your Customer Feedback Management Challenges?
What benefits does Omniconvert offer for Engagement Management?
Why is Omniconvert the best choice for Segmentation And Targeting?
How efficiently Does Omniconvert manage your Generation Of New Leads?
What makes Omniconvert ideal for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Omniconvert solved their Conversion Rate Optimization needs. Cuspera uses 877 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The support team is unreal – they are always very thorough, responsive, and helpful. They are more than willing to assist in coding issues or weird glitches, and never nickel and dime over those hours. Testimonial By Eliza S |
|
Omniconvert Reveal is a great tool for the infinite war of customer retention: understanding your customers and their behaviour. Testimonial By Dragos Brinza |
|
Very flexible tool, that provides massive insight about customers and their behavior. Testimonial By Michael Prunner |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Eliza S HelpSystems |
The support team is unreal – they are always very thorough, responsive, and helpful. They are more than willing to assist in coding issues or weird glitches, and never nickel and dime over those hours. Testimonial By Eliza S |
|
Dragos Brinza Digital Leader Decathlon |
Omniconvert Reveal is a great tool for the infinite war of customer retention: understanding your customers and their behaviour. Testimonial By Dragos Brinza |
|
Michael Prunner Founder & CMO Neun Weine GmbH |
Very flexible tool, that provides massive insight about customers and their behavior. Testimonial By Michael Prunner |
How Culture Kings leveraged Omniconvert Reveal to fully understand their business & customers
Frequently Asked Questions(FAQ)
for Omniconvert
What is Omniconvert?
At Omniconvert, we empower Direct to Consumer businesses worldwide to create customer experiences that matter. From acquisition to delivery and retention. To the consumers, for the consumers. The methodology sets the products and services apart: by strongly believing in
being data-driven and consumer-centric in a world where too many eCommerce companies are shooting in the dark. To this end, Omniconvert has created the Customer Value Optimization Methodology - a methodology aimed at improving Customer Lifetime Value - #CVO. Omniconvert built Software products and the Managed Services branch with the CVO methodology in mind.
At the same time, Omniconvert is passing on the CVO methodology through the CVO Academy: a CVO course platform where global leaders & experts contributed to creating an all-encompassing course for Customer Value Optimization.
Omniconvert is a growth enabler for serious eCommerce companies looking to become customer-centric. It helps to optimize the customer journey with data-driven decisions …because telling them to buy, buy, buy only gets vanity metrics.
Behind the motto of being data-driven is talent. We’ve been doing this for years. Omniconvert has helped global eCommerce companies become customer-centric through advanced segmentation algorithms, AB testing, web personalization, and web surveys.
Omniconvert has stuck its necks into data, identified barriers, X-ray tech-wise, got insights, hypothesized, prioritized potential and effort, monitored conversions, learned and iterated.
Meet Omniconvert at the intersection of creativity, integrity, and tech.
We work with companies such as Orange, Avon, Decathlon, and Whirlpool, being ranked as “High Performer” by G2Crowd (industry barometer)
Omniconvert Technology
* EXPLORE - A/B testing, web personalization & behavior insight surveys
* REVEAL by Omniconvert - a customer intelligence platform for midsize and big online players that helps them become customer-centric.
* ADAPT by Omniconvert (beta version) - an ML-based optimization platform that aims to improve the time to create AB testing experiments 25 times & to increase the revenue per visitor for eCommerce websites on autopilot. This project is backed by EU funding.
Get a trial of the software Explore and Reveal by visiting the website http://omniconvert.com/
What is Omniconvert used for?
What are the top features of Omniconvert?
Who uses Omniconvert?
What are Omniconvert alternatives?
Where is Omniconvert located?
Peers used Omniconvert for customer feedback management and engagement management
Omniconvert Competitors
Omniconvert Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (124) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (124) |
Omniconvert Integrations
Omniconvert integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Omniconvert
Overall Risk Meter
Top Failure Risks for Omniconvert
Omniconvert SRL Profile
Company Name
Omniconvert SRL
Company Website
https://www.omniconvert.com/HQ Location
Strada Vasile Stroescu, Sector 2, Bucharest RO
Employees
11-50
Social
Financials
SERIES A
